My niece told me she attempted to super glue it and that didn't work, so is there a way to fix it so she can use the laptop in tablet mode again without having to replace it?

⟐ Edited August 12, 2025 at 7:55 MST

⟐ Answered July 15, 2025 at 23:08 MST

When you exit the recovery screen to the login screen so you can access the ChromeOS terminal white rippling lines appear across the screen. I can then boot to the terminal but it's a black screen with lines. I've tried multiple screens, cables, and motherboards. I've also tried updating chromeOS.

⟐ Edited January 22, 2025 at 14:52 MST

⟐ Edited September 30, 2024 at 6:26 MST

⟐ Commented June 03, 2024 at 18:34 MST

I’ve tried EVERYTHING I can possibly think of to remove enterprise enrollment from this Chromebook which ended up with the school locking the device down. (It immediately shows “device has been locked by administration” when it goes through device configuration now) They had Developer mode blocked, and it re-enrolled back into enterprise enrollment each time it went through device configuration after I did the whole ESC+REFRESH+POWER & CTRL+D process to try and bypass the admin block, which I read that it means that they have a legitimate chip of some sort on the motherboard that keeps it connected to the schools system and allows them to have complete control over the device itself. The ONLY thing I have found that looks out of place is this green w150 chip, it’s soldering is NOT factory and I can’t find any information at all about the chip when I look it up. Is this the enterprise enrollment chip that is allowing the school to keep me out of the Chromebook? If so..can I remove it without messing up the motherboard, and how would I go about doing it? :)

i plugged it in and it started making some sort of hissing sound. then it would just stop charging. i had to hold it in for it to even show up as charging; when i did it made the high pitch whirring sound again. but this time i could smell something that was like a metal?

i dont know what it was, & google is not that helpful. im afraid that i may have broken my chromebook (which is scary, considering i use it for school.) if anyone could help me, id appreciate it lots.

specifically the charge port in the upper right corner of the board

Solder side:

Note: not my pictures

⟐ Commented October 30, 2023 at 8:04 MST

Any help/advice will be greatly appreciated!! I tried looking online myself but couldn't find anything for this model. Thank you very much!!

HP Chromebook 14a-na0031wm (not sure if there is any relevant difference)

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only image I could find of this laptop

⟐ Commented September 14, 2023 at 4:44 MST

⟐ Commented April 30, 2023 at 19:02 MST

⟐ Commented February 22, 2023 at 10:12 MST