iFixit - Active Questions With Device "HP 15 Series"

HP 15s-du0000 Series: System Fan (90B) Error

Sun, 16 Aug 2026 13:54:20 -0700

(The system has detected that a cooling fan is not operating correctly.

Continued operation of the computer is not recommended by HP and might cause unpredictable behavior that can result in a shutdown, data loss, or computer damage. The computer will shut down in 15 seconds. To prevent the shutdown and continue operation, press the Enter key now.

System Fan (90B)

ENTER-Continue Startup.)

when I turn on my laptop this popup appears.

⟐ Answered August 16, 2026 at 13:54 MST

HP 15-dy2024nr: How do I fix the lines below my laptop?

Fri, 14 Aug 2026 22:21:06 -0700

Horizontal lines below my laptop suddenly pops up. Do I need to take it to a repair shop or can I do it myself?

⟐ Commented August 14, 2026 at 22:21 MST

HP Notebook 15s-fq0000 Series: How to check and replace the battery if neededm

Tue, 11 Aug 2026 03:16:14 -0700

Hp 15s-fq5012nx

Yesterday the laptop was at 95% and in almost a minute the charge dropped to 10, recharging only brings it into 14 or so, which is definitely not a great sign, so i want to check on the battery to see if it's a fire hazard (spicy pillow) that need a replace

(Was using fedora-atomic-based linux at that time if that's helpful)

⟐ Answered August 11, 2026 at 3:16 MST

HP 15 Series: My laptop won’t boot up.

Mon, 03 Aug 2026 06:50:00 -0700

My laptop turns on, then displays the prompt “no operating system found”.

⟐ Answered August 03, 2026 at 6:50 MST

HP 15q Series: Why my display got a blue line on its top and the display is pink now

Sun, 02 Aug 2026 23:04:34 -0700

How to fix it

HP 15-af123cl: My isn't powering on

Fri, 31 Jul 2026 10:08:10 -0700

I want to on my laptop but it is not powering on what should I do?

⟐ Commented July 31, 2026 at 10:08 MST

HP 15-fc0000 Series: Why does my screen flicker when it's plugged in?

Tue, 28 Jul 2026 19:48:33 -0700

When the laptop is plugged in and charging the screen flickers.

⟐ Answered July 28, 2026 at 19:48 MST

HP 15-fc0000 Series: Why do I keep getting knocked off of Wi-Fi while I'm online?

Tue, 28 Jul 2026 18:44:18 -0700

I frequently get knocked offline while I'm on Wi-Fi.

⟐ Answered July 28, 2026 at 18:44 MST

HP 15-F: My screen is black when turned on

Sat, 18 Jul 2026 21:29:27 -0700

My screen is black, but I know it’s getting some power because the Wi-Fi light is on

⟐ Commented July 18, 2026 at 21:29 MST

HP 15-da0002dx: Plugged in charging problem

Tue, 14 Jul 2026 13:35:06 -0700

Why does my computer become very slow when I plug it in but when I unplug it it becomes fast again

HP 15-d076nr: How Do I Fix my HP 15 Power Problem

Tue, 07 Jul 2026 18:43:06 -0700

Just happened that I left the system on, only to come back and saw it has entered sleep mood with screen all blank. Tried hard shoot down, removing the batter for sometime, pressing the power bottom for 15 mns, but all in vain...Each time I boot it on, it goes straight to sleep mode with my cap lock lead light blinking but screen all blank. Also noticed that if I leave it on like that, it starts over heating. Please does anyone has crew what could possibly be the problem. Thanks.

⟐ Commented July 07, 2026 at 18:43 MST

HP 15-f Series: Laptop freezing briefly every few minutes

Tue, 07 Jul 2026 00:54:04 -0700

Every five minutes or so, my laptop freezes completely for about 2 seconds before continuing to function. When this happens, the video freezes without any noticeable visual glitches, and the audio goes completely silent. Afterwards, both video and audio usually continue as if the freeze hadn't happened (e.g. a YouTube video won't skip ahead 2 seconds); however, keyboard/mouse inputs from the first second or so during the freeze are retained, and seem to all go through instantly as the video/audio unfreezes. Occasionally, mainly when playing games that involve a client-server connection (e.g. Minecraft singleplayer), video and audio will instead jump ahead to match the server.

I've had this issue for a few months and haven't been able to identify a cause. A few days ago it stopped happening, but this morning it started again, both times without any obvious trigger.

Some solutions/tests I've tried:

Restarting (several times)
Restarting and not opening programs I typically have open (Google Chrome, Discord, Discord Canary)
Restarting and launching to a different, unused profile
Uninstalling and/or disabling various startup programs (e.g. Adobe software, f.lux, Copilot)
Disconnecting all peripherals, including power cord
Disabling Windows Game Mode/Xbox Mode
Checking performance graphs in Task Manager: no noticeable changes before, during, or after freezes
Checking more advanced performance graphs using WinDirStat and CrystalDiskInfo: no noticeable changes

The freeze does appear when taking screen recordings, so I've been able to capture some examples of it happening:

Freeze while watching a video

Freeze while playing a game

My specifications:

Device name: Samothrace
Processor: AMD Ryzen 7 8845HS w/ Radeon 780M Graphics (3.80 GHz)
Installed RAM: 32.0 GB (31.3 GB usable)
Device ID: 4CD4757B-257C-4B45-A18E-BB93FE5FAD56
Product ID: 00342-22361-29331-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display

Edition: Windows 11 Home
Version: 25H2
Installed on: ‎2/‎15/‎2025
OS build: 26200.8655
Experience: Windows Feature Experience Pack 1000.26100.315.0

⟐ Commented July 07, 2026 at 0:54 MST

HP 15s-dr0000 Series: Why is my screen is not working.

Tue, 30 Jun 2026 07:11:56 -0700

Why my screen is not working . But my keyboard is working

⟐ Commented June 30, 2026 at 7:11 MST

HP Notebook 15-dw0000 Series: CPU Throttling to Very Low Frequency – Temporary Fix Us

Sun, 28 Jun 2026 07:01:31 -0700

HP 15-dw2005nk CPU throttling issue (CPU frequency drops to very low levels). I am temporarily using ThrottleStop to manage the issue. What is the cause of this throttling on HP 15-dw2000 series and how can I properly fix it (thermal, power limits, or BIOS related)

⟐ Answer accepted June 28, 2026 at 7:01 MST

HP 15s-gr0000 Series: I am not able to reset my laptop .it is showing error

Wed, 24 Jun 2026 07:21:39 -0700

i am not able to reset my laptop .it is showing error

HP 15-ef: Does my battery look okay?

Fri, 12 Jun 2026 12:28:53 -0700

Hey guys, I opened my laptop for the first time to clean the fan and noticed the battery looks slightly puffed on both ends. The middle is flat, but the left and right edges look a tiny bit raised. Does this count as mild swelling? If yes, is it still safe to use until I replace it?

Model: HP 15‑ef1716wm.

Here is the link to the photos; https://imgur.com/a/hYXQMam

HP 15s-eq0000 Series: white horizontal lines/artifacting

Wed, 10 Jun 2026 05:24:23 -0700

My screen has these white horizontal lines covering about 85%-90% of my screen from the bottom to almost reaching the top of my screen. I've tried restarting my laptop, updating BIOS and updating/reinstalling my graphics driver but nothing worked

HP Notebook 15s-fq0000 Series: Laptop won't boot up, power light and charging light flash

Sat, 06 Jun 2026 10:19:11 -0700

Hello, first question here.

I recently acquired a HP notebook, model number 15S-FQ2038NA. The previous owner had removed the factory ram and supplied no charger, so I fitted a new stick of compatible ram and acquired a replacement charger.

After letting it charge for about an hour, I tried firing the system up on mains power. The power indicator light on the right hand side flashes white and stays so for about three seconds, before turning off for another three. When plugged into the mains, the charging indicator light on the left hand side flashes white for a moment, then orange, then switches off over a period of about six seconds. There are no flashing lights on the keyboard.

Having followed a few tutorials, I have tried a number of power reset options, both based on those on HP's website for similar models and various YouTube videos. I also removed the battery, and even without the battery and plugged into mains power, the system does not power on and displays similar lights, which would suggest to me that the battery is fine and isn't the issue.

Does anybody happen to have any suggestions as to what to try next?

EDIT: Following numerous questions about the lights visible, I decided to capture some footage of them and add them here as GIFs since it's easier to show than it is to explain.

Charging indicator light (only when power via AC is connected)

Power indicator light (does not stop repeating this pattern unless internal battery is removed)

⟐ Commented June 06, 2026 at 10:19 MST

HP 15-da0000 Series: Why my laptop not charging?

Sat, 06 Jun 2026 09:05:49 -0700

My laptop battery is not charging

⟐ Answered June 06, 2026 at 9:05 MST

HP Flyer Red: How do I add memory to my HP Red Flyer

Fri, 05 Jun 2026 11:50:52 -0700

How do I add extra memory to my HP Red Flyer

⟐ Answered June 05, 2026 at 11:50 MST