English: How to reset Kobo Nia?

It stays on with the white screen

⟐ Edited January 16, 2026 at 4:58 MST

⟐ Answered November 29, 2025 at 18:47 MST

⟐ Answered October 06, 2025 at 5:23 MST

Need help safely opening a Wacom MobileStudio Pro (DTH-W1621)

Hi everyone,

I’m trying to open my partner’s Wacom MobileStudio Pro 16" (DTH-W1621) to clean the cooling system and replace the thermal paste on the NVIDIA Quadro P1000 GPU, which is reaching over 100 °C under load.
(Toon Boom Storyboard Pro triggers an NVIDIA OpenGL Driver crash and then a BSOD “VIDEO_DXGKRNL_FATAL_ERROR”.)

I’ve tried everything software-related (drivers, updates, system cleanup, etc.) but nothing has worked — so I’m now focusing on the hardware side.

I’ve already removed the back panel (RAM and SSD access), the fan section, and the connector board cover, but I’m stuck at separating the main glass screen from the chassis.

Before going any further, I really want to avoid damaging the screen or the machine.

Here are my main questions:

1. Should I lift the glass screen itself, or the plastic bezel around it?
2. Where are the best entry points for plastic picks or spudgers?
3. Are there any fragile areas or ribbon cables right under the glass?
4. And if anyone has photos, videos, or internal diagrams of the 16" model, I’d be very grateful!

I’ve got all the proper tools (iOpener, suction cups, plastic spudgers, etc.), and I’m taking my time to do this cleanly.

Thanks a lot in advance for any advice or experience you can share — especially if you’ve already opened this tablet or replaced the thermal paste. 🙏

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Besoin d’aide pour démonter proprement une Wacom MobileStudio Pro (DTH-W1621)

Bonjour à tous,

Je cherche à ouvrir la Wacom MobileStudio Pro de ma compagne (modèle 16", DTH-W1621) afin de nettoyer le système de refroidissement et refaire la pâte thermique de la carte graphique NVIDIA Quadro P1000, qui monte à plus de 100 °C sous charge (Toon Boom Storyboard Pro déclenche un crash NVIDIA OpenGL Driver puis un BSOD “VIDEO_DXGKRNL_FATAL_ERROR”).

J’ai tout essayé côté pilote, logiciel... Rien n’y fait, donc je me penche maintenant sur le matériel et les composants.

J’ai déjà retiré le panneau arrière (accès à la RAM et au SSD), la partie sur les ventilateurs, et la partie avec les connectiques, mais je bloque sur la séparation de l’écran principal (verre collé) du châssis.

Avant d’aller plus loin, j’aimerais éviter tout dommage sur l’écran et la machine.

Voici mes questions :

1. Faut-il soulever directement l’écran, ou bien la bordure autour de l’écran ?
2. Où se trouvent les meilleurs points d’entrée pour les médiators ou spudgers ?
3. Y a-t-il des zones fragiles sous la partie à soulever ?
4. Enfin, si quelqu’un a des photos, vidéos ou schémas internes du modèle 16", je suis preneur.

Normalement j’ai tout ce qu’il faut pour faire les choses proprement (ventouses, iOpener, spudgers, etc.).

Merci d’avance pour vos conseils et retours d’expérience, surtout si quelqu’un a déjà ouvert cette tablette ou remplacé la pâte thermique. 🙏

My model :

Video's model :

⟐ Edited by author October 05, 2025 at 11:16 MST

I would like to know some tips on how to disassemble the pen (the pen model name is QF150) from those who have experience with repairing the battery of said pen

(Video of the pen showing input while plugged in and nothing while unplugged)

Thank you!

Edit: I managed to get the pen apart, now to find a replacement battery. Now I'm kind of torn between continuing to repair the pen with just buying a new pen as the price of the replacement battery is equal to buying a new pen, if anyone has a link to a source that has a cheaper price, I would really appreciate that.

(Baterry is 3.7v, 80mAh, ~30x7.3mm)

⟐ Commented September 02, 2025 at 0:17 MST

⟐ Commented August 16, 2025 at 21:26 MST

The light does not turn on when I press the button, so I guess I should open the device and check the internal connections or led itself, but I don't know how to start!

The pad is so thin and looks so unaccessible.. it has no visible screws either.. any advice?

Thanks so much (-:-)

⟐ Answered August 03, 2025 at 23:38 MST

scratches

and i found a place that could maybe help me replace the screen of my cintiq 16 if i were to find the proper glass replacement for it... ofc the scratches are very small and barely noticeable but it does distract me a bit when im drawing... if theres a way to get rid of those scratches pls let me know! but i do feel like my only option is to just ignore it or replace the whole screen

i also would like some help when it comes to materials for changing the screen of the cintiq so once i can give them to the tech guys they are able to sucessfully replace the screen without any issues :,3 anyways PLS PLS help me out

⟐ Answer accepted October 11, 2024 at 6:37 MST

⟐ Commented August 19, 2024 at 10:09 MST

- Up to date drivers/firmware

The problem: The USB portion of the 3 in 1 cable responsible (I think) for the primary function of letting the screen be drawn on does not function, likely not a problem with the cable it self. Video and power portion of the cable work fine and the tablet does show up as another monitor

Attempted fixes

- Reinstalling new drivers/firmware

- Restarting PC and tablet often between fixes

- Purchasing a new 3 in 1 cable in case it was at fault
- Uninstalling the USB controllers in device manager and scanning again

- Using a USB extender (silly/strange fix that worked for someone on youtube) with the black USB so it would go cable->extender->USB port rather than cable->USB Port

- Testing every port on my PC

- Changing USB power settings

- Updating windows/drivers

- Some other attempts/fixes I have not catalogued

The conclusion I got from doing every up to date fix I could find online is that there is some issue with the tablet itself and that no new cable/software thing on my PC is probably responsible. I'm not particularly tech savvy so I could be wrong. Not sure if I should or even could take this to a repair shop.

Support wont answer my mail so i hope someone might have an answer

⟐ Commented May 01, 2024 at 8:49 MST

The usbc port seems to be loose and the screen turns off when I'm using it.

would I be able to find someone who could look over and repair my graphics tablet?

1. Disconnect all cables from the tablet
2. Open the Device Manager
3. Remove ACPI compliant Battery and AC Power adapter
4. When disconnected, press and hold the power button for 20-25 seconds
5. Wait 10-20 seconds then press and hold the power button for 20-25 seconds
6. Now restart the tablet so Windows will reinstall those drivers and leave the tablet connected for at least 2 hours

When that didn't fix the issue, they advised uploading drivers. Which also didn't work and it's now a non warranty return for $1,232.00 repair. And I just feel they're going to just replace this one with a refurbished one for that cost and I would rather try fixing it myself.

Now it's at 4% and I'm hoping someone here can help me in possibly finding a solution because everything else works fine. I also don't mind if the solution is to somehow make it to where it's plugged in like a computer rather than it acting like a tablet.

And any other solutions are welcome.

⟐ Answer accepted February 14, 2024 at 13:59 MST

⟐ Commented December 07, 2023 at 6:24 MST

⟐ Edited October 13, 2023 at 6:13 MST