after replacing the screen, the fingerprint function was not working.

if I try to enroll a new fingerprint, I get a prompt saying the phone can't use the fingerprint sensor and to take it for repair. it also included a link to "http://g.co/pixel/fingerprintunlock" which just redirects to google's docs on using the fingerprint reader.

I tried this tool: https://pixelrepair.withgoogle.com/ and after rebooting, I no longer get the prompt and can get to the enroll fingerprint stage, but it still fails to read my fingerprint; i get 'couldn't process fingerprint' no matter what finger or direction i press.

any assistance or insight would be appreciated.

⟐ Commented October 13, 2025 at 21:10 MST

⟐ Commented March 17, 2023 at 18:37 MST

⟐ Commented September 05, 2025 at 14:31 MST

I bought my pixel 6a screen replacement kit in November, but I was really busy for two months and  I was able to do it just now. So when I replaced the display, by the way, it was really easy, I get a green hue when the brightness is set to 80% or higher. What am I doing wrong? Do I need to calibrate my Pixel 6a after replacement?

⟐ Commented August 08, 2023 at 18:29 MST

I got the Pixel 6a screen replacement kit, but no matter what I do or how I hold it, I can't get the screen to even start separating. I've tried heating the edge, I've tried the blue tabs, I've even tried supergluing the suction cup to the screen, but that didn't even stay.

What am I doing wrong? All of the instructions and videos made it look so simple.

⟐ Commented December 07, 2024 at 20:41 MST

Also I thought about ordering from the US-Store. Does anybody have experience about custom duties and how long it will take?

⟐ Commented May 23, 2023 at 22:51 MST

Because the phone is so new and was worth unlocking I verified the financial status with T-Mobile before I put it in the parts bin. I was told the IMEI was clear so I got it setup on my 2nd phone number and did the 14-day/$100 balance unlock process. The physical SIM is confirmed to be unlocked, but I am still seeing the same restrictions as when it was locked with the eSIM:

T-Mo 6a (T-Mobile ROM, Sprint supported):

Factory unlocked P7 (Google ROM, TNX required for Sprint accounts):

My P7 is a "virgin" in the sense it was never carrier locked as it was sold factory unlocked, but this 6a still appears to have the eSIM locked down while my 7 shows all of the current US carriers except Sprint being TNX only.

I put a dead AT&T test SIM in it and it took it so I can indeed confirm the physical SIM is unlocked and I no longer get the carrier not supported error on the physical SIM, but the eSIM only shows T-Mobile/Sprint, even after getting it unlocked but without the carrier not supported error. Normally unlocked Pixels show AT&T/T-Mobile/Verizon/Sprint/Fi (TNX optional) or AT&T/T-Mobile/Verizon/Fi (TNX REQUIRED), not just the original carrier. I can also toggle the bootloader unlock option which is normal when the SIM lock is gone or never existed*.

*Outside of Verizon on some? A lot of Verizon Pixels are perma locked :(.

Is my eSIM still "locked" or is this just a nuisance which will not cause issues due to the original carrier? It still happens after a factory reset, but showed me AT&T/T-Mobile/Verizon/Sprint/Fi at the OOBE setup (which was done to ensure the unlock was permanent and fully settled, but not required).

⟐ Answer edited May 22, 2023 at 1:29 MST

The resistor is located directly on the mainboard just below the connector for the display and is covered by this connector as long as it is plugged in.

Thank you very much and Christmas greetings 😊

⟐ Commented May 21, 2024 at 1:53 MST

I'm not sure what's wrong and I don't see any obvious way of re-calibrating this.

is there a tool or anything I need to run after screen replacement to re-calibrate colors? or is it something I might've done wrong during the installation?

any assistance would be appreciated.

Thanks.

⟐ Commented January 04, 2023 at 2:16 MST

These purple spots have been appearing on my phone's screen after I dropped it, I was wondering if this can be fixed with a screen replacement or if there is a bigger problem.

⟐ Commented March 06, 2025 at 18:32 MST

⟐ Commented July 29, 2025 at 10:38 MST

What can be done?

⟐ Answer edited February 26, 2023 at 5:15 MST

⟐ Commented January 13, 2025 at 16:09 MST

⟐ Answered March 14, 2026 at 11:12 MST

I haven't found any instruction on how to do this though - does anyboy have an instruction about it?

⟐ Commented December 16, 2023 at 13:09 MST

⟐ Commented August 31, 2023 at 15:50 MST

Should I worry about completely losing my screen to this or will I be able to ride out the damage until my new screen comes in? I already ordered a new case to prevent this from happening again with more protection -_-. I only had it a few days (bought mine used) and this happened.

⟐ Answered January 19, 2023 at 5:38 MST

⟐ Marked as duplicate March 02, 2025 at 7:42 MST

⟐ Answered February 16, 2025 at 3:42 MST

⟐ Commented February 01, 2025 at 9:01 MST