⟐ Commented April 02, 2026 at 1:30 MST

⟐ Commented February 14, 2026 at 15:50 MST

⟐ Answered January 23, 2026 at 21:03 MST

⟐ Answered December 21, 2025 at 23:28 MST

Model No. PFSS2MIXA SS. Serial# 311204

It randomly warms up to temperatures as high as 68 degrees and has maintained such temperatures from half a day to three and a half days straight. All the while, the contents of the freezer have never defrosted. The freezer fluctuates between -8 and as warm as 28 degrees.

Technicians from a private company and GE appliance (most recently) have come out to service this appliance six times but the problem continues.

The first tech checked the back of the unit briefly and said everything looked fine. He later returned several times and replaced the control panel, the motherboard and fiddled with the oval shaped vent on the upper left side of the refrigerator. When that did not work, they refused to return and said there was nothing else they could do. Next, a GE Appliance tech took apart the freezer and replaced a thermistor inside the back panel. However, two days later, the temperatures were again too warm for several days.

He then advised us to keep large bottles of frozen water in the freezer to help prevent the entire appliance from getting too hot during defrosting cycles in the freezer, as not keeping enough solidly frozen items in the freezer may be causing the refrigerator to reach and maintain excessively high temperatures.

This ongoing issue has lead me to keep a temperature log and a photo journal of the temperature readings on the top panel because this appliance has appeared to run correctly all but once during previous repair appointments.

JUST THIS MONTH

Tech replaced demistor in the freezer 8/5

8/6 -4 and 50 degrees at 8:30am, -1 and 43 degrees at noon, 0 and 38 degrees at 3pm

8/7 2 and 39 degrees at 7am

8/8 maintained at setting (0 and 37 degrees)

8/9 maintained

8/10 -1 and 46 degrees 7pm

8/11 -6 and 54 degrees 2am

8/12 1 and 50 degrees 7am

8/13 0 and 60 degrees 3pm

8/14 -2 and 37 degrees 8am, 10 and 44 degrees at 2pm, 11 and 49 degrees at 4:45pm, 9 and 56 degrees at 7 pm

TODAY -2 and 36 degrees at 7a.m., -1 and 38 degrees at 8:30 am and, per the trend, I am sure it will just continue to climb higher as the hours pass. I can hear the appliance running but there are many times when it is dead silent.

All of the door seals are clean and not cracked, there is no dust around the bottom or back of the unit either.

The TurboCool feature does not seem to do anything at all.

During the first week of July the refrigerator section kept at 60+degrees for three and a half days before automatically cooling down to the set range of 0 and 37 degrees on its own.

At times when the unit does run within appropriate temperature ranges, the food in both refrigerator drawers freeze, as well as food kept on the middle shelves ( container of milk frozen solid, an onion and other veggies).

We no longer store raw foods in here because we cannot trust that items will be kept cold.

⟐ Commented October 09, 2025 at 12:54 MST

⟐ Commented September 15, 2025 at 10:54 MST

When I'm behind the refrigerator, looking at the back, it appears to be in the lower right area. It is definitely not the ice maker.

How can I fix this before it becomes an issue?

⟐ Answered August 29, 2025 at 2:21 MST

https://imgur.com/a/JHH1FdL

How do I turn it off?

Thanks.

⟐ Commented August 11, 2025 at 17:53 MST

What is my next troubleshooting step ??

⟐ Answer accepted July 19, 2025 at 8:45 MST

1. It never comes to the set temperature. Generally it is around 4 degrees higher than the set temperature. Is this normal for a fridge? I've never measured the internal temperature of a fridge before.
2. I can live with problem 1 by reducing it to the lowest, 34, but this is the most unacceptable problem. The left side of the refrigerator compartment is about 4 degrees higher than the right side. I've even removed all the items to make sure air flow is not blocked.
   
   My observations: There is a long narrow vent on the back top of the compartment blowing cold air. I can feel it blows a strong stream of cold air on the right side and very little on the left side.
   
   It seems this is the cause of the temperature difference. Are there 2 fans, one for each side? Or there is only one fan and some dampers are controlling the air flow?

Also, I was trying to find a service and repair manual for this model and could not find any. Where can I find a service manual for this?

Besides these problems, the freezer and the Temperature Select Zone compartments are fine.

It is indeed under warranty, but if the wrong technician comes, I'm worried it may create new problems.

Any help would be appreciated.

⟐ Commented March 25, 2025 at 0:49 MST

⟐ Commented March 15, 2025 at 16:12 MST

⟐ Answer edited February 20, 2025 at 22:39 MST

⟐ Answered February 16, 2025 at 23:03 MST

⟐ Commented September 19, 2024 at 4:05 MST

I've done extensive testing and I have determined that water only dispenses when compressor off. I was having an issue earlier and I thought it was due to water freezing. Now the problem is solid so easy to recreate.

Water won't dispense. I unplug fridge wait 10 minutes, plug in, turn on, try water and it works. Shortly thereafter compressor kicks in and water stops. When fridge reaches desired temp compressor will turn off, (I've sat and waited). Once compressor off water flows, no issue. If I open fridge door and force compressor on, water stops. Closed door, still no water. Wait for compressor to turn off, water flows.

This has me thinking that door switch is okay, and no broken wires. Remember I can unplug fridge, wait 10 minutes plug in and water flows. As soon as I hear compressor water stops.

Thoughts on what this might be or another test I should run to see if this is another component. Fridge and freezer run well, temps are controlled.

Any help would be appreciated.

⟐ Commented August 29, 2024 at 9:13 MST

⟐ Answered August 23, 2024 at 20:35 MST

⟐ Answer edited August 07, 2024 at 7:02 MST

original my ice maker stopped producing ice because the ice box fan failed and the ice box in the fridge wasn’t getting cooled enough. Replaced that part and now I can’t get water to the ice box.

Working items.

Ice machine will make ice cubes with water added manually

water line from solenoid to ice maker clear. (Checked with air compressor light pressure)

Water dispenser works with adequate pressure

Ice maker solenoid passed ohms check and also (ran jumper wires from water solenoid to ice maker solenoid. Request water from the door and water went to the ice machine.)

It seems like the logic or the ice machine is not requesting water because it’s not opening the solenoid.

Any ideas?

Thank you

⟐ Commented July 11, 2024 at 18:26 MST

⟐ Answered June 03, 2024 at 22:09 MST

The upper evap fan runs fine. The evap is not iced up (blocking air flow). So I suspect a thermistor possibly? Not sure where that would be located... And why does it read the correct temp when plugged back in to power, then slowly loses that grip on reality, and reads lower after a while? I suspect that this lower reading is preventing the fridge from cooling down to the proper temp.

Anyone have an idea what to try, and where it needs to be tried, I'd be most grateful. I rather dislike the shorter shelf-life on the easily perishable foods. Thank you much...

⟐ Answer edited January 22, 2026 at 13:37 MST