Not even two years old.

Recently I noticed that food was thawing inside the freezer - I pressed turbo freeze and that fixed things - for a little while - everything froze up again. But the problem returned so I got a temperature logger....

The graph attached shows the log over the last 5 days...

Normal operation in green... I think

The part where it loses its mind in yellow

and the current behavior in red

Door seal is fine. I've used the diagnostic menu and it's not showing any error codes. But it's clearly broken.

Any guidance would be appreciated before I spend money getting this fixed

Thanks!

⟐ Edited December 19, 2023 at 6:44 MST