iFixit - Answers With Device "Fitbit Surge"

Fitbit Surge: Red light on face stay on

Fri, 14 Aug 2020 07:05:32 -0700

A red light is staying on and draining the battery. Right hand side on the face of my watch

⟐ Edited August 14, 2020 at 7:05 MST

Fitbit Surge: Why won't my battery charge?

Thu, 05 Mar 2020 05:39:08 -0700

My battery doesn't seem to be charging. I think it is plugged into the charger properly, what else could I do?

⟐ Commented March 05, 2020 at 5:39 MST

Fitbit Surge: watch band repair and how to replace it

Mon, 17 Feb 2020 09:58:00 -0700

the watchband is cracked, is there anyway to replace it?

⟐ Answered February 17, 2020 at 9:58 MST

Fitbit Surge: Where do I buy a new wristband and crystal for my surge?

Tue, 27 Aug 2019 06:23:31 -0700

Where can I buy new wristbands and a crystal for my 2 fitbit surges?

⟐ Commented August 27, 2019 at 6:23 MST

Fitbit Surge: charging port replacement fitbit surge

Sun, 21 Jul 2019 03:45:03 -0700

anyone tried to replace the charger port. some of the pins seem stuck. i’ve tried cleaning with isopropyl alcohol seems to work in short term.

think i need to replace.

Fitbit Surge: Can I buy the silver backing of the Fitbit Surge

Sat, 25 Aug 2018 22:11:24 -0700

Can I buy the sliving backing of the Fitbit Surge online/producer/retailer or in-store in Melbourne

⟐ Edited by author August 25, 2018 at 22:11 MST

Fitbit Surge: Where can I buy screws for Fitbit Surge band?

Tue, 19 Jun 2018 20:56:18 -0700

4 Screws hold the Surge Bands in place on the back of the tracker

⟐ Answered June 19, 2018 at 20:56 MST

Fitbit Surge: The Select button is not working

Thu, 12 Apr 2018 03:01:37 -0700

The select button is not working. I can't start any exercise program on the watch.

What must I do? I did open the watch but the button is an enclosed unit

Fitbit Surge: Why is my fitbit surge not syncing with my cell phone

Mon, 15 Jan 2018 03:59:13 -0700

Fit bit not syncing with my cell phone even after I receive a code to sync with my cell phone. Previously it used to sync properly but since last 3mths not been able to connect to my mobile device.

Fitbit Surge: The fitbit surge strap

Mon, 01 Jan 2018 11:54:27 -0700

Hello my fitbit surges strap has a bublle and it is getting worse, what is the easiest way to fix it or can I get a replacement strap.

Fitbit Surge: How do I sync my Fitbit Surge to my computer?

Thu, 20 Apr 2017 16:05:44 -0700

I cannot figure out how to sync my tracker with my computer.

⟐ Answered April 20, 2017 at 16:05 MST

Fitbit Surge: LCD screen for a Fitbit surge

Fri, 07 Apr 2017 01:02:43 -0700

Hi can you please tell me where I can buy a LCD screen for my Fitbit surge many thanks Eric

Fitbit Surge: Batery won't last. Just 2 days have to recharge. Only 14 months old.

Mon, 03 Apr 2017 03:27:45 -0700

When first Purchase batery can last 5 days, After 1 year, batery now only can last 2 days.

Can i change the batery and where?

⟐ Answered April 03, 2017 at 3:27 MST

Fitbit Surge: Broken pusher and displaying moisture

Thu, 26 Jan 2017 20:28:38 -0700

I was informed that one of my "pushers" appears to be broken, causing the watch to take on moisture. Additionally, the slide screen is not working properly. What can be done about this?

Fitbit Surge: Surge lost power after 3 hours

Thu, 22 Dec 2016 19:02:49 -0700

my Surge (1.5 years old) lost all power 2 hours on full charge. As it is outside warranty period, I wonder what option do I have. Quick View is off

⟐ Answer accepted December 22, 2016 at 19:02 MST

Fitbit Surge: Why isn't my home button working?

Thu, 10 Nov 2016 12:43:37 -0700

My home button is unresponsive and will not return me to the menu.

⟐ Answer accepted November 10, 2016 at 12:43 MST

Fitbit Surge: How to fix touch screen

Sat, 05 Nov 2016 16:35:15 -0700

I can longer swipe through the face/ screen of my Fitbit surge. It no longer reacts to touch making it impossible to manually track workouts/ runs. Fitbit is less than 1 year old but has gotten a lot of use.

⟐ Edited by author November 05, 2016 at 16:35 MST

Fitbit Surge: Water went inside my fit bit surge And it's not workin

Sat, 29 Oct 2016 08:05:25 -0700

Please help me how to fix my Fitbit surge . Can it be repaired or do I need to buy new one

⟐ Answer edited October 29, 2016 at 8:05 MST

Fitbit Surge: Touch screen does not work

Wed, 01 Jun 2016 11:39:22 -0700

For the last few weeks I have been unable to change the information on my surge. The buttons work fine, I just can't review information on the screen anymore. There is no external damage to the screen.

⟐ Commented June 01, 2016 at 11:39 MST

Fitbit Surge: Submerged Fitbit Surge, screen/liquid crystals flicker - Any Fix?

Mon, 04 Apr 2016 04:24:20 -0700

Hi there,

I stupidly took my fitbit surge into the ocean and now the screen flickers and the liquid crystal displays appear unfinished ie. have streaks through them. I can still control it (just) and find my way through the menu's.. I have tried putting it in a bowl of uncooked rice to draw out any moisture but to no avail..

Any ideas or is this a bin job?

Cheers in advance.