iFixit - Answers With Device "Fitbit Smartwatch"

Fitbit zip: Correct time cannot be set on my Fitbit

Mon, 18 Dec 2023 22:32:11 -0700

I don't know how to change the time on my Fitbit Zip

⟐ Commented December 18, 2023 at 22:32 MST

Fitbit Flex: My wristband is coming apart at the seam. Will Fitbit replace it?

Fri, 12 Mar 2021 21:39:16 -0700

Separation at the seam.

⟐ Commented March 12, 2021 at 21:39 MST

Fitbit Smartwatch: Replacement part for fitbit charge HR , back piece of the displa

Tue, 13 Aug 2019 13:16:33 -0700

the small plastic/metal piece that houses the side button and holds the charge cable in place when plugged in to charge is broken, so now I cant charge my fitbit, and the side button has fallen off, I know I can get a replacement from fitbit if I am still under warranty, but I would like to know if I can by a replacement piece instead.

Model: Fitbit Charge HR

⟐ Commented August 13, 2019 at 13:16 MST

Fitbit Smartwatch: I have lost the side button of my Fitbit Charge

Fri, 10 Aug 2018 00:20:57 -0700

Hi I have lost the side button of my Fitbit Charge please guide how to get new one!

⟐ Commented August 10, 2018 at 0:20 MST

Fitbit Alta: How do I change the time and date?

Mon, 27 Feb 2023 07:00:11 -0700

how do i change the time and date on my fitbit alta?

⟐ Commented February 27, 2023 at 7:00 MST

Fitbit charge 4: Tiny broken screws, Fitbit Charge 4 band holder

Fri, 22 Nov 2024 03:42:19 -0700

Hi all,

The band holder broke off my Fitbit Charge 4, along with more than 50% of each screw. Any advice on getting the rest of the screws out? The sleeves around the screws have little nibs on them that prevent them from spinning freely (I tried to squeeze them with pliers but wound up with little nubs I can no longer grab onto). Please see the intact side and the broken side in the attached pictures.

Any advice would be greatly appreciated!

⟐ Commented November 22, 2024 at 3:42 MST

Fitbit Versa 2: How Do I Reattach The Screen

Mon, 03 Jun 2024 15:50:43 -0700

The touch screen of my Versa 2 popped off because I believe the adhesive gasket that holds the screen to the frame failed. This is the second one, my first one was replaced under warranty and now they want me to pay for a replacement.

Does anyone know of a good place to get a replacement gasket, or if I could use something like automotive grade RTV to stick it back in place? The material looks and feels similar to RTV, but I don’t want to do it wrong and wreck something. I could test it with my original Versa 2 (that was replaced) since FitBit let me keep it.

⟐ Commented June 03, 2024 at 15:50 MST

Fitbit Flex: How does the reset work on the Fitbit Flex?

Sat, 24 Oct 2020 17:46:04 -0700

Can the Fitbit be reset without the OEM charger? I lost the charger and got an after market one, but it doesn't have a reset pin. Is it just a case of shorting the pins? Or is it a matter of applying 5V+ to one of the other pins?

⟐ Commented October 24, 2020 at 17:46 MST

Fitbit Charge HR: Can I replace the wrist band of the charge HR?

Thu, 22 Oct 2020 04:23:16 -0700

One day I left my hr in the car on a hot day in Arizona, I took it off because I was going to go swimming. When I came back to get it, the wrist band started to bubble off the actual device. Later the next week I was getting out of the car and my fitbit hit the door and totally fell apart. Now the actual mechanics of the fitbit was out. The next day I had my dad try and fix it (he does engineering) but all he did was stick some strong waterproofing glue all on it that stuck the pieces together but my dad on the drive to me had it in a place under the sun and it started to bubble again. So here is my question, is there a way to replace the whole wrist band of the fitbit?

⟐ Answered October 22, 2020 at 4:23 MST

Fitbit Sense: Broken screen Fitbit Sense

Thu, 06 Feb 2025 10:05:10 -0700

Hi I have broken the screen on my Fitbit Sense can this be replaced or do I have to get a whole new watch ?

⟐ Answered February 06, 2025 at 10:05 MST

Fitbit Surge: Where do I buy a new wristband and crystal for my surge?

Tue, 27 Aug 2019 06:23:31 -0700

Where can I buy new wristbands and a crystal for my 2 fitbit surges?

⟐ Commented August 27, 2019 at 6:23 MST

Charge 3: My screen is dim and setting to auto makes it almost black,

Sat, 25 May 2024 06:03:46 -0700

When I change the setting to normal the screen is only visible in very dim light

⟐ Commented May 25, 2024 at 6:03 MST

Fitbit Smartwatch: Water damage on Fitbit Charge HR

Mon, 20 Feb 2017 02:42:31 -0700

Have a Fitbit charge HR. Jumped in pool with Fitbit on.. Jumped out...

No sign of life:(

Any suggestions??

Have tried drying in rice, recharging and holding button ...

No change..

Anything else I can do?

⟐ Commented February 20, 2017 at 2:42 MST

Fitbit Flex: home button came off and can no longer read without button

Sat, 27 Jul 2019 01:11:59 -0700

home button came off and can no longer read with out pushing in button

⟐ Commented July 27, 2019 at 1:11 MST

Fitbit Versa 3: Fitbit won't turn on or vibrate

Wed, 10 Apr 2024 23:43:17 -0700

My Versa 3 fitbit will not turn on and when I try to reboot it, it doesn’t vibrate when I press the power button. I have held it down for periods of time and nothing, I have charged it (though it should have charge) and nothing. It is completely dead!

⟐ Answered April 10, 2024 at 23:43 MST

Fitbit Sense: Sense won't power on or sync

Thu, 13 Jun 2024 13:11:49 -0700

My Fitbit sense won't power on. It's been on the charger all night. I've tried all troubleshooting tips and nothing! Holding button for 10 seconds or more,cleaning connection with alcohol wipes,left on charger,tried a different charger and used laptop to charge. Restarted my phone. I uninstalled my Fitbit app,,turned Bluetooth on and off. Any other suggestions? When I go to the app, it won't sync to my s21 ultra phone. Can I take apart this watch? I've had it over 1 year, so probably no warranty.

ldhein73@yahoo.com

⟐ Commented June 13, 2024 at 13:11 MST

Fitbit Charge 4: plastic connector broken that connects band

Mon, 10 Mar 2025 12:08:56 -0700

The plastic connector on the watch is broken. One side of band wont connect to watch

Can it be repaired watch works fine

⟐ Answered March 10, 2025 at 12:08 MST

Fitbit Smartwatch: Can the Fitbit Versa's battery be replaced?

Sun, 19 May 2024 06:54:28 -0700

I’m interested in purchasing a used Fitbit Versa but I have concerns about the battery life in a used device. I’m curious, how easily can the battery can be replaced? I couldn’t find any guides on iFixit for the Fitbit Versa.

⟐ Commented May 19, 2024 at 6:54 MST

Fitbit Charge HR: Button missing from side (actuates functions)

Thu, 02 Sep 2021 16:48:51 -0700

It's my wife's Charge HR. The small button on the side fell off. Can you replace it or can it be replaced? Everything else is fine, but without the button, no FITBIT options, etc.

⟐ Answered September 02, 2021 at 16:48 MST

Fitbit Flex: Battery in fitbit flex

Tue, 26 Feb 2019 14:37:58 -0700

Does the fitbit flex battery ever need to be replaced?

⟐ Answered February 26, 2019 at 14:37 MST