iFixit - Answers With Device "Fitbit Smartwatch"

Fitbit Sense: X on the glass

Thu, 12 Feb 2026 13:36:08 -0700

Watch fitbit sense

Fitbit verse 3

⟐ Edited by author February 12, 2026 at 13:36 MST

Fitbit Charge 6: Wristband make plug broken

Wed, 11 Feb 2026 16:43:33 -0700

Wristband make plug is broken

⟐ Marked as duplicate February 11, 2026 at 16:43 MST

Fitbit Versa 2: How to replace the Charging port

Sat, 15 Nov 2025 08:24:41 -0700

Hi , It would be great if you you can help me to fix the charging port for my fitbit versa 2. the charging dots behind the watch got damaged due to power surge heat while charging via broken cable

Fitbit Charge 6: Why will my device not recharge?

Sat, 20 Sep 2025 11:57:31 -0700

Why will my watch not recharge?

Fitbit Sense: Transferring NFC cable to new lcd screen

Thu, 21 Aug 2025 07:25:11 -0700

Hey all,

Planning to replace my sense screen, but cant find any tutorials that show how to do this. I have found one video where it is done but it is unclear to me what is going on and the VO just says remove thin ribbon and attach to new screen. He appears to be prying something up and then just sticks it on the new lcd. He doesn't appear to be fitting it into or on some contact point. Is the nfc cable just connected on the mobo? And then just anchored to the back of the lcd with out actually plugging into the lcd? Any guidance or reference would be appreciated.

Thanks,

Billy

Fitbit Inspire 3: Broken front glass screen

Wed, 23 Jul 2025 09:24:50 -0700

How to fix a broken front screen on the fitbit inspire 3? I have not been able to find any tutorials that's why I have not yet tried anything. The actual LCD under the glass is perfectly fine however the glass is cracked.

Fitbit Charge: Why is my Fitbit Charge 2 gives wrong reading of my heartbeats?

Mon, 21 Jul 2025 13:30:41 -0700

The watch shows higher heartbeats if compare to other Fitbit Watches.

⟐ Commented July 21, 2025 at 13:30 MST

Fitbit Inspire 2: Why is my Fitbit reading much higher heart rates?

Mon, 21 Jul 2025 13:27:25 -0700

My Fitbit suddenly started reading my pulse as higher that it actually is. It fails to register my sleep because it thinks by heart rate that I am awake, it registers 300min of active time in a 50 minute pilates class, etc...

Fitbit Versa 2: Charges to 100%, dies after disconnecting charger.

Tue, 15 Jul 2025 11:23:39 -0700

So i was just at the pool with my friends, came home, noticed it died, ( you know where this is going ) and i made the fatal mistake of plugging it in. If anybody knows how to fix this of if its repairable, lmk please.

Fitbit Inspire HR: How do I open the case to replace the battery?

Fri, 20 Jun 2025 08:38:57 -0700

I bought a replacement battery but can’t figure out how to open the case to replace it

FitBit Sense 2: Unable to synch with iPhone 15

Wed, 09 Apr 2025 19:27:54 -0700

I tried to sync with iPhone 15 plus but it dosent do anything and I cannot turn on the watch to restart

Fitbit Versa 2: Screen turns green/blue and unresponsive.

Thu, 13 Mar 2025 07:02:33 -0700

Versa 2 about 2 years old. Couple days before the screen would be unresponsive in certain areas— couldn’t turn off alarms in the bottom right corner but could swipe across the screen. After about 2 days of not fully functioning, the screen turned green/blue with the face fairly visible behind the blue. I could fairly see the clock in the background but the screen is mostly blue/green for a few moments before shutting off. This has happened 3 times. The first two times this happened I put the screen in rice for a few days and it resolved. I’ve since not worn the watch while in water but I do use it to work out. I’ve tried letting the battery completely drain, charging fully, ricing for a week— no improvement. Buttons are responsive, screen will turn on when charged but the screen is not interactive and still has a blue overlay. Is this a common error?

Fitbit Sense: Unlocking fitbit Versa as it's removed from the app

Thu, 20 Feb 2025 23:34:40 -0700

My Fitbit versa 2 is locked and says "unlock with phone", however I stupidly removed the device from my Fitbit account and now realised I shouldn't have as I can't re pair it as I need to be able to see the 4 digit pairing code on the screen which won't display because of the lock.

Can someone please help!

I'll be eternally grateful.

Have tried all the usual things including:

- Resetting watch my holding down button for 10 seconds, but it doesn't give me the longer vibrate after the logo disappears

- Turning Bluetooth on and off (Bluetooth is working find and picks it up)

- Uninstalling and reinstalling Fitbit app- Trying web version

Basically, I need a way to unlock a Fitbit versa 2 WITHOUT a phone!

Fitbit Versa 2: I just have the diamond shaped dots on my screen - won't moved

Wed, 05 Feb 2025 01:31:47 -0700

My watch face just shoes a diamond shape of dots. Won't moved or charge.

Fitbit Versa 2: LEDs for heartbeat monitoring randomly don't turn on anymore.

Thu, 26 Dec 2024 10:18:01 -0700

The heartbeat monitor does not work anymore and the LEDs on the back don't flash anymore. Is there any way to fix this? The fitbit forums and support only told me to perform a factory reset which did not help :(

Fitbit Versa 2: My versa 2 suddenly crashed.

Wed, 04 Dec 2024 22:16:44 -0700

I was just getting a big big red x. I tried factory resetting it but now I just get a green screen. Tech support was no help at all. They just tried to sell me another one. Do you have any thoughts about it? Is it just dead?

Fitbit Versa 2: How to unfreeze a green screen

Wed, 27 Nov 2024 05:23:09 -0700

the screen is frozen and is green

Fitbit Charge 5: Watch won't track steps, heart rate, etc

Tue, 20 Aug 2024 12:09:08 -0700

Watch will not track steps

Fitbit Ionic: My Ionic does not record steps nor heart rate

Mon, 19 Aug 2024 07:40:47 -0700

What do I need to replace to get my watch to start recording steps and heart rate?

Fitbit Inspire 3: Why does Fitbit change time and stop recording heart rate?

Sat, 27 Jul 2024 06:05:02 -0700

My husbands Fitbit is six hours behind in keeping time. It also stopped tracking his heart rate. Not sure if it can be fixed but want to try before he junks it!