iFixit - Answers With Device "Fitbit Ionic"

fitbit ionic: Fitbit died after the software update... fitbit cannot help

Mon, 25 Feb 2019 12:42:16 -0700

Fitbit Ionic died, factory reset doesn’t even get it to start. Fitbit has not offered any solution other than offering me a 25% coupon to buy a new one… this is one year after I bought it, just after the warranty expired. What can I do to fix it?

fitbit ionic: It has died and won’t turn back on.

Wed, 21 Dec 2022 11:40:37 -0700

My Fitbit iconic has died. It had at least 70% charge. It went over night, and I’ve tried charging it, and forcing a restart. No good. It’s completely lifeless.

⟐ Commented December 21, 2022 at 11:40 MST

fitbit ionic: My ionic watch not charging

Wed, 29 Apr 2020 18:30:57 -0700

Bought new usb charging chord, ionic will not charge what can I do?

⟐ Answer unaccepted April 29, 2020 at 18:30 MST

fitbit ionic: Replace screen Ionic - Ionic

Wed, 11 Sep 2019 15:01:24 -0700

I have an Ionic with a damaged screen and the replacement worked until last week firmware update… it is dead since then…

How could I replace the screen from the dead one to the broken screen but working ?

⟐ Commented September 11, 2019 at 15:01 MST

fitbit ionic: screen of fitbit ionic broken. Need to replace

Thu, 07 Jun 2018 05:44:52 -0700

My fitbit ionic screen is broken, however it is still working. How to repair it? Is the screen available in India.

fitbit ionic: Fitbit ionic not syncing

Mon, 20 Apr 2020 23:57:24 -0700

Hi my Fitbit ionic will notsync to me iPhone / iPad / Microsoft Windows 10 laptop,

i brought this from someone else else I saw it working so I don’t think it’s failty I just can’t get it to connect to my devices,

It keeps coming up with -

Error- ‘Something went wrong when trying to pair your device’

i have tried all the fitbit troubleshooting

⟐ Commented April 20, 2020 at 23:57 MST

fitbit ionic: Fitbit ionic not holding charge

Mon, 12 Oct 2020 06:40:32 -0700

Ionic reset to factory settings so nothing should be draining but its dead within a day.

The heart rate monitor not working also.

Not in warranty to exchange so does anyone know somewhere within UK that repairs??

⟐ Commented October 12, 2020 at 6:40 MST

fitbit ionic: Have broken my screen . Where & how can I get it fixed?

Wed, 26 Dec 2018 00:52:46 -0700

Where & how can I get my Fitbit ionic broken screen fixed

⟐ Answered December 26, 2018 at 0:52 MST

fitbit ionic: Non responsive buttons blank screen

Sat, 14 May 2022 08:37:52 -0700

Non responsive and a blank screen

⟐ Commented May 14, 2022 at 8:37 MST

fitbit ionic: It does not charges

Sun, 12 Dec 2021 14:06:41 -0700

It does not charges . Completely at zero

⟐ Answered December 12, 2021 at 14:06 MST

fitbit ionic: Adhesive to use to reassemble my Fitbit after battery replacement?

Thu, 14 Oct 2021 09:30:05 -0700

I am in the process of replacing the battery in my Fitbit Ionic but I don’t see adhesive listed under the parts or tools list, which is needed (and noted) for proper reassembly. Can someone recommend something similar to what Fitbit uses? I’m not going to use super glue in case I need to replace the screen battery again. Thank you.

⟐ Answered October 14, 2021 at 9:30 MST

fitbit ionic: FitBit Ionic, can you replace the charging port?

Thu, 24 Sep 2020 07:58:21 -0700

Somehow I’ve managed to mangle the charging port on my Fitbit Ionic, is it possible to open it up and replace the charging port? I am aware that soldering will be required. Image of damage attached.

⟐ Commented September 24, 2020 at 7:58 MST

fitbit ionic: My FitBit will not hold a charge

Mon, 28 Oct 2019 13:24:52 -0700

I charge it but the charge does not last long. Can anything be done for it to hold the chage longer.

⟐ Answered October 28, 2019 at 13:24 MST

fitbit ionic: Can a broken crystal be fixed

Tue, 17 Sep 2019 02:36:47 -0700

how can i replace cracked crystal on ionic?

⟐ Answered September 17, 2019 at 2:36 MST

Fitbit Ionic: My Ionic does not record steps nor heart rate

Mon, 19 Aug 2024 07:40:47 -0700

What do I need to replace to get my watch to start recording steps and heart rate?

fitbit ionic: Does someone have a picture of the actual battery they received from I

Wed, 17 Nov 2021 07:50:34 -0700

Hello. I am in the process of fixing my Fitbit using a few of the smart watches. In the process I think I got the replacement battery I ordered mixed up with the original. I know, rookie mistake. Does anyone have a picture of the actual battery replacement you received from IFIXIT? Does it look like the picture that's shown with the item in the website or different? I uploaded a picture of the battery I think I received, but I thought it was the one I removed from my broken Ionic.

Thanks for any help!

fitbit ionic: Locking up at boot logo after screen and battery replacement

Mon, 30 Aug 2021 07:43:26 -0700

Repair went pretty good and was fairly easy, nothing seemed to be out of the ordinary with ribbon cables, wasnt rough with them at all. After replacing both the screen and battery the device will now occasionally get stuck at the boot logo, and I cant narrow down anything that is triggering it. Device functions well otherwise, touch seems to be a tiny bit finicky sometimes. I tried factory resetting the device. Any other ideas? Considering taking apart again and reseating all the cables.

fitbit ionic: Water damage after use in pool

Sun, 27 Dec 2020 08:02:49 -0700

Ionic stopped working after going in swimming pool. Doesn’t reset nor power up. Screen blank.

Can you fix ? How much ?

fitbit ionic: Fitbit Ionic GPS Antenna

Sun, 08 Nov 2020 13:04:52 -0700

I am replacing my Ionic display screen and am having difficulty reattaching the GPS antenna. I simply cannot reconnect it to the motherboard. Is there a trick to this? Can the teeth of the antenna connector break?

fitbit ionic: Where can I get a replacement side button from?

Tue, 22 Sep 2020 06:46:11 -0700

My top right button has come off my Fitbit Ionic, where can I purchase a replacement button ?

⟐ Commented September 22, 2020 at 6:46 MST