iFixit - Answers With Device "Fitbit Alta"

Fitbit Alta: How do I change the time and date?

Mon, 27 Feb 2023 07:00:11 -0700

how do i change the time and date on my fitbit alta?

⟐ Commented February 27, 2023 at 7:00 MST

Fitbit Alta: Wrong time on display

Mon, 20 May 2019 19:09:31 -0700

Cannot get the time to change

⟐ Answered May 20, 2019 at 19:09 MST

Fitbit Alta: Fitbit Alta wont stay charged when off the charger.

Sun, 17 Nov 2019 10:38:36 -0700

I charge my alta a good hour and the battery icon shows fully charged. When I disconnect it from the charger the power shuts off completely.

⟐ Answer accepted November 17, 2019 at 10:38 MST

Fitbit Alta: No Display and syncing problem

Fri, 27 Jul 2018 03:31:55 -0700

My Fitbit Alta stopped working , the month its guarantee period got over . Is it designed this way ?

It 's not displaying any thing , not is it syncing . How can I get it repaired .

Thanks

⟐ Answered July 27, 2018 at 3:31 MST

Fitbit Alta: Fit bit exclamation and no charge

Tue, 28 Feb 2023 16:16:00 -0700

Fitbit doesn't show anything but an exclamation mark. When off the charge port it is dark.

⟐ Commented February 28, 2023 at 16:16 MST

Fitbit Alta: How to set date and time

Thu, 21 Feb 2019 09:40:50 -0700

How to set date and time

⟐ Answer accepted February 21, 2019 at 9:40 MST

Fitbit Alta: Replacement Screen Fitbit Alta HR

Sat, 14 Jul 2018 19:35:49 -0700

Is there a replacement screen for a Fitbit Alta HR

Fitbit Alta: How to replace the battery

Wed, 08 Jan 2020 05:57:35 -0700

So a similar problem has been posted under FitBit Alta, but the solutions presented are simply to contact Fitbit and see if they can fix it or replace it. If your warranty is passed, they will not do either, but they will offer 25% off future purchases for a replacement. Cue the same thing happening in 3 years.

I would like to know if it is possible to replace the battery altogether. It breaks my heart to send one more thing to the landfill, and I would like to shove it to such a huge waste creating company because, honestly, why bother spending more money?

On a Fitbit forum, there was mention of melting the glue around the screen and lifting it off and replacing the battery. Does that even make sense?

⟐ Answer accepted January 08, 2020 at 5:57 MST

Fitbit Alta: fitbit alta will not charge

Mon, 26 Aug 2019 10:39:40 -0700

i tried to charge my fitbit and when i connected the charger the display showed it needed charging but there was no vibration to indicate that it was connected. consequently it never charged. i do not have a button on my charge connector.

⟐ Answered August 26, 2019 at 10:39 MST

Fitbit Alta: strap replacement alta black

Mon, 22 Jul 2019 15:20:08 -0700

Where to I take it to to replace strap on my Alta - my dog chewed it

⟐ Answer accepted July 22, 2019 at 15:20 MST

Fitbit Alta: Is plastic catch on the connecting end of the wrist strap replaceable?

Thu, 13 Jun 2019 11:50:53 -0700

The plastic clip that attaches the wrist strap to the Fitbit has broken, are replacements available and where from?

⟐ Answered June 13, 2019 at 11:50 MST

Fitbit Alta: It won't pair with my phone.

Wed, 27 Mar 2019 05:33:44 -0700

Hi, is there a service center here in Philippines? I can’t pair my alta. Thanks!

⟐ Answered March 27, 2019 at 5:33 MST

Fitbit Alta: Is it possible to repair my fitbit strap?

Thu, 28 Jun 2018 09:00:33 -0700

the fitbit tracking portion works, it's just my strap keeps popping off the fitbit computer part. Is it possible to order a new strap and attach it to my fitbit tracking part?

⟐ Answered June 28, 2018 at 9:00 MST

Fitbit Alta: Band latch keeps releasing

Wed, 25 Apr 2018 14:43:57 -0700

My Fitbit Alta wristband keeps releasing at the least bit of tension. It falls off frequently without me noticing. The clasp on the band where it attaches to the “Fitbit” seems to be lose. Can this be fixed?

⟐ Answered April 25, 2018 at 14:43 MST

Fitbit Alta: When I try to charge my Fitbit it doesn’t work.

Mon, 16 Apr 2018 05:30:38 -0700

My Fitbit wain the wash.

⟐ Answered April 16, 2018 at 5:30 MST

Fitbit Alta: Why is my screen showing an exclamation point?

Tue, 30 Jan 2018 01:11:08 -0700

I googled this question and it says my battery is dead therefore my Fitbit is broken? Is there any way I can pay for a replacement battery rather than an entirely new Fitbit?

⟐ Commented January 30, 2018 at 1:11 MST

Fitbit Alta: One side now does not 'click in'

Mon, 12 Jun 2017 08:21:52 -0700

On my daughters FitBit Alta one side now does not 'click' in to the electronic face which means it is not secure when on her wrist. Can this be repaired? We are in Melbourne. please advise.

⟐ Answered June 12, 2017 at 8:21 MST

Fitbit Alta: How do I fix dimmed Fitbit Alta screen?

Mon, 10 Aug 2020 06:37:22 -0700

I can’t see the screen in any light but in darkness it’s still hard but easier to read/see. I need a fix if anyone knows.

Fitbit Alta: Display is dead, how to repair?

Thu, 16 Jul 2020 08:00:32 -0700

The display became dimmer over time and now is completely black. The Fitbit continued to hold charge and track steps but the display is hosed. Accidentally unpaired it and now can’t pair it again without the display. Is there any way to repair the display?

⟐ Edited by author July 16, 2020 at 8:00 MST

Fitbit Alta: Why won’t my jyou smart bracelet turn on?

Sat, 11 Jan 2020 09:26:20 -0700

i powered off my Jyou smart bracelet and now it won’t turn back on, when I put it on charge it makes these long buzzes but still won’t turn on? What should I do?