my charger socket doesn't work like it should, that means that I can't reallly charge my phone. If I want to charge it, I have to put it in a special position where the kable is somehow snapped off, then it works. I'm not sure why it is broken but I think it's probably because I was to harsh with the kable. Is there any possibility to fix it? I also looked on the fairphone-website itself, but I couldn't find anything about it so far.

Hoping for an answer soon, Greetings Julia

⟐ Answered February 12, 2017 at 1:48 MST

While waiting for an answer from the Fairphone support team, I am searching for possible fixes. Is there a more robust replacement, perhaps with Fixit.com?

...and corrections (sorry, folks)

Hi odlturkey03 and thanks, so I've had a look into the Fixit guide disassembly part and do not feel comfortable with getting at it myself. Meanwhile, found a discussion about the weak USB port – http://fairphone.com/2013/10/03/guest-bl... Seems to be an unsolved issue... No reaction from the Fairphone support team yet...

:-)

P.S. will come back with Fairphone people's answer

⟐ Answer accepted July 16, 2016 at 5:45 MST

Thanks, Annemiek

⟐ Answered May 29, 2017 at 2:39 MST

Is it possible to replace this part?

⟐ Commented January 07, 2016 at 17:48 MST

I turned it on and it keeps turning itself off after around 5 minutes on,

What can I do? I really need my phone and I want to fix it tonight.

⟐ Answer deleted January 25, 2021 at 8:05 MST

The fairphone 1 second batch !

⟐ Edited by author November 12, 2019 at 3:23 MST

⟐ Answered October 24, 2017 at 8:23 MST

My Fairphone's flash is broken and i already bought a new one. Now i am kind of lost trying to change it because i didn't expect the flash soldered on...

Is there a way to fix that quickly?

And someone please create a main instruction for changing the flash!

Thanks a lot, Klemens

⟐ Commented January 16, 2016 at 5:07 MST

Can i order e new screen ans fix il myself ?

Merci

⟐ Answered October 25, 2016 at 12:23 MST

⟐ Commented March 03, 2015 at 8:42 MST

⟐ Answer accepted February 12, 2018 at 5:53 MST

⟐ Answer accepted December 15, 2017 at 23:22 MST

I did a little research and found it could be something to do with the sensor?

Any help would be appreciated.

⟐ Answer edited January 26, 2017 at 17:31 MST

During the repair of my Phone I was tapping it on the table to get some dust out, it came out, but also a smal plastic ring, about 3 millimeter in diameter and 2 millimeter high. It was also more narrow on one side as the other. I couldn't find out where it came from, so I put back together the Phone and it seems to be working fine. What could the (verry small) ring be? (See dropbox link for picture)

https://www.dropbox.com/s/dq4s3i57cq21ee...

⟐ Answered September 14, 2016 at 5:02 MST

I need to free up space on my Fairphone 1 to download new applications. For an unclear reason I am not able to manage this properly. Do you have instruction and/or suggestions I can follow to clear my phone memory with out of date information. And can your explain how to make better us of the SD-card on my phone, as I purchased it to overcome the capacity problem.

Thanks in advance for your time and willingnes to find a solution for me.

Regards,

Peter Burgers

I needed to replace the motherboard on my Fairphone 1 due to a broken USB power port. Now the power (and apparently everything else) work very well, but the touch screen will not respond.

Any help much appreciated!!

I dropped my Fairphone, and it is now dead. What could be the fault and how do I know what to look for?

It was the battery. Replaced it, phone fixed. Never is it usually that easy.

⟐ Edited by author April 22, 2016 at 8:46 MST