iFixit - Answers With Device "Dolce Gusto"

Dolce Gusto Genio: Unit does not discharge water, even without a pod in place.

Fri, 13 Feb 2026 07:08:56 -0700

Tried cleaning the jet - no improvement.

Sounds like the pump is working. Maybe an air-lock in the water system?? Unit has been idle for at least one month.

Can someone provide detailed steps for identifying and correcting a possible air-lock? This would be helpful in narrowing down causes for no water discharge.

⟐ Commented February 13, 2026 at 7:08 MST

Dolce Gusto Genio: Stoped working at all

Tue, 27 Jul 2021 01:15:03 -0700

My dolce Gusto stoped working when connected to electricity. Light does not even appear

⟐ Commented July 27, 2021 at 1:15 MST

Dolce Gusto Majesto: No water coming + doesn't close over capsule

Wed, 23 Oct 2024 02:38:01 -0700

Hello,

My Dolce Gusto Piccolo machine doesn't inject water, and even if we want to put a plastic capsule for example, it doesn't close.

⟐ Answered October 23, 2024 at 2:38 MST

Dolce Gusto Melody: Melody Dolce Gusto Coffee Pod not being properly pierced

Sat, 14 Nov 2020 10:57:19 -0700

Piercing mechanism appears to have shrunk back into casing, so water does not enter pod. Can piercing mechanism be repaired/replaced?

⟐ Answered November 14, 2020 at 10:57 MST

Dolce Gusto Drop: Desarme de cafetera dolce gusto drop

Sun, 27 Jul 2025 03:25:28 -0700

Como desarmar cafetera dolce gusto drop

⟐ Answered July 27, 2025 at 3:25 MST

Dolce Gusto Oblo: The machine switches off when starting

Fri, 20 Sep 2024 09:14:07 -0700

The heating element works. The pump works fine with cold water, but when I switch over to hot, the whole machine shuts down after about 1 second. I have tried descaling, although not easy to do with so short pump bursts. Any ideas?

⟐ Answer accepted September 20, 2024 at 9:14 MST

Dolce Gusto Melody: Power button blinks red and then stops.

Tue, 25 Aug 2020 04:30:12 -0700

Hi,

My machine started having this weird behavior, so when I press the button it starts blinking red till the machine heats up then it should switch to green, but now when I press it, it just blinks red then stops, if I press it again it blinks again red and then stops.

I can only manage to make it work if I keep pressing the button till it starts blinking green.

Do you know if it’s some electronic that needs a fix?

Thanks.

Dolce Gusto Genio: Doesn't work when capsule in place

Sun, 07 Apr 2019 12:19:04 -0700

It works without capsule but when putting the capsule in it it doesn't work or make a sound!

⟐ Commented April 07, 2019 at 12:19 MST

Dolce Gusto Melody: try to fin out where the water is coming from

Sat, 13 Jan 2018 15:40:22 -0700

How do i take off the bottom of the machine,thanks in anticipation.

⟐ Commented January 13, 2018 at 15:40 MST

Dolce Gusto: Not working, no sound from pump.

Wed, 14 Aug 2024 01:31:56 -0700

My Dolce gusto machine switches on but there is no longer any sound from the pump and it's not drawing water. Eventually the light goes from green to red without producing any coffee. We live in a soft water area so it's not timescale, there wasn't any issues with it yesterday.

⟐ Commented August 14, 2024 at 1:31 MST

Dolce Gusto: Machine unexpectedly stopped working, button doesn’t light up at all

Sat, 05 Oct 2024 11:48:44 -0700

I have a KP 1006 machine, and at some point, it just stopped turning on. The button doesn’t light up. I checked the fuses at the input – both have continuity. When connected to electricity, the heater starts heating up. Could you tell me what else could be the problem?

⟐ Commented October 05, 2024 at 11:48 MST

dolce gusto majesto: Recieving error of injector blocked?

Fri, 18 Mar 2022 13:01:11 -0700

Hi Guys,
I have the above Dolce Gusto machine, and it is saying the injector is blocked.
I have had it a couple of years, and never had the pod bin which apparently holds a tool that can unblock the injector.
Has anyone else had the same issue and has been able to resolve the issue without the specific tool?

Many Thanks

⟐ Answer edited March 18, 2022 at 13:01 MST

Dolce Gusto Drop: How to replace diffuser?

Thu, 06 Feb 2020 09:36:41 -0700

The machine is leaking so i want to try to replace the diffuser, but didn't have any succes so far with it.

⟐ Answered February 06, 2020 at 9:36 MST

Dolce Gusto Majesto: Stops working straight after starting

Mon, 26 Jan 2026 12:29:47 -0700

So we have a dolce gusto machine that stops (turns off) after a few seconds of working. It heats up water comes out everything works as normal but it still just shuts down. We've cleaned it checked the needle everything seems ok but it still stops every time. Any ideas?

Dolce Gusto Genio: How to repair dislodged handle

Thu, 11 Feb 2021 18:32:46 -0700

The handle on my Nescafe Dolce Gusto Genio has come lose and no longer moves the portion that pierces the capsule. Can this be repaired? If so what tools do I need?

⟐ Commented February 11, 2021 at 18:32 MST

Dolce gusto: Toroidal inductor and fuses

Sat, 20 Jun 2020 10:58:27 -0700

Hi there. I have problem with power pcb of my dolce gusto majesto. One of inductors is broken and my question is how to find out what kind of I have to order? Also there are burned “fuses" in traces. How can I fix them with copper wire?

⟐ Edited by author June 20, 2020 at 10:58 MST

Dolce Gusto Melody: Descaling not working/have used DeLonghi descaler

Thu, 30 Apr 2020 11:39:20 -0700

After descaling it is still showing needs more descaling. The light is still yellow/orange instead of green

Dolce Gusto Genio: The pod capsule is locked how to open it. I wait 20 minutes

Sun, 04 Nov 2018 14:29:05 -0700

I tried to use the refillable capsule but I figure it out it was in a wrong position into the capsule place, now I get it locked. How to fix it? Thanks!

Dolce Gusto Melody: Is it possibleto "transform" a coffe maker voltage?

Mon, 09 Apr 2018 17:26:29 -0700

I bought a Dolce Gusto lumio coffe maker in Japan (100v) and I'm trying to use it in USA. It works at 1460watts. I've been trying to figure out what transformer should I get and I've gotten different answers: 1500watts, 2000w, 3000w and 5000w. I have no idea which one is the correct one and I was wondering if if it's possible to transform the voltage to the machine instead. I mean alter the circuit or something like that to make it work for 120volt.

Is it possible? If so, what option is your recommendation: get a transformer or alter the machine? If it's get a transformer, which one is the right one: 1500, 2000, 3000 or 5000watts?

Thanks

Dolce Gusto Genio: My Dolce Gusto make cold coffee

Sat, 07 Apr 2018 16:00:32 -0700

The machine only pumps out less than luke warm coffee which I then have to heat properly in a mircowave oven to make it drinkable

⟐ Commented April 07, 2018 at 16:00 MST