iFixit - Answers With Device "Dell XPS 15 9570"

Dell XPS 15 9570: Laptop not turning back on unless plugged in

Fri, 01 Jul 2022 14:14:24 -0700

I recently replaced the battery in my 9570, using the kit and battery from IFIXIT, along with a new RAM kit from Crucial. Since the replacement, when the laptop goes into hibernation mode, after being left alone, it won’t turn back on unless plugged in. The LED battery indicator light won’t even turn on when this happens. Sometimes the Dell screen will flash, then turn back off.

Once its back on, it can be unplugged and it behaves normally.

⟐ Edited July 01, 2022 at 14:14 MST

Dell XPS 15 9570: New 97w Battery Replacement - Not charging past 47%

Sat, 19 Apr 2025 10:19:09 -0700

Purchased a new battery to replace my current Dell branded 97w battery. The replacement was easy, however the battery is not charging past 47% (first time) and left on over night 18 hours. I did reseat again with not luck. Also, upon removal I performed that CMOS "flea" power clear holding down the power after battery removed for about a minute. Also, thinking this battery might actually be just a little thicker than original a I'm not getting a true click motion on my touchpad. Will most likely return and get a Dell original but thought I would ask here first. Really like what this company is doing and would prefer doing business here.

⟐ Commented April 19, 2025 at 10:19 MST

Dell XPS 15 9570: Sd Card reader reads uhs-ii sd card but not regular sd card.

Fri, 27 Aug 2021 00:08:05 -0700

Any idea why my sd card reader would work with a uhs-ii sd card but not a normal one?? The normal one works too because it works on a usb to sd card adapter i have. So i have no idea why this would be the case. Plus I dont think I can replace it. I have the xps 15 7590 and i believe that one is soldered onto the motherboard.

⟐ Answer edited August 27, 2021 at 0:08 MST

Dell XPS 15 9570: Frequent BSoD after replacing battery

Tue, 05 Jul 2022 16:04:35 -0700

Hey there. Earlier this week I replaced the battery on my Dell XPS 15 9570 with the 6GTPY 97 battery from iFixit. Since then, I have been getting the "DRIVER_POWER_STATE_FAILURE" blue screen error once or twice a day. Can I just assume the battery I bought was faulty and get a replacement, or is this a BIOS thing I need to configure?

Dell XPS 15 9570: Loud pop then black screen. Afraid of turing on again.

Sun, 08 Jan 2023 06:53:46 -0700

Hello, brilliant minds.

Yesterday morning I installed a new original Dell battery in my XPS 9570.

In the evening I was watching some video and then heard a somewhat loud POP, and then my screen turned black/the computer shut off immediately.

I pulled out the DC jack, opened the laptop, and disconnected the new battery.

I measure 3 ohms and 7.9 ohms when probing the highlighted and nearby components, which I believe are capacitors. Would that be a short? I cannot find any other places where I measure such low resistance over a cap.

How should I proceed? Can I damage the laptop any further by connecting power? Can my new battery have caused this, if so how? Would I be best off just taking the laptop to professionals?

Edit:

I found a schematic, but I do not know what the powerline is for.

Edit 2:

Pictures of motherboard

⟐ Commented January 08, 2023 at 6:53 MST

Dell XPS 15 9570: Battery replacement - Won't even charge now

Thu, 18 Sep 2025 18:47:46 -0700

So I bought a replacement battery (cause the bios told me the battery needed to be replaced). Took out the old battery and put in the new battery. I let the laptop charge for 5 hours. Tried to turn it on - nothing but a quick flash of the keyboard and then back to nothing. I googled some, tried taking out ram, pressing "D” and the power button. Plugged in the old battery again and the keyboard remained lit for a little while longer, then nothing. Plugged in the new battery and now it won't even charge.

Please help cause I'm lost. How did it get worse all of a sudden

⟐ Answered September 18, 2025 at 18:47 MST

Dell XPS 15 9570: Stripped Phillip’s #00 screws while trying to replace battery.

Tue, 27 Jun 2023 18:51:58 -0700

Unable to open case to replace battery. Suggestion to remove stripped screws

⟐ Answer accepted June 27, 2023 at 18:51 MST

Dell XPS 15 9570: Trackpad is not clicking anymore

Mon, 27 Sep 2021 23:10:19 -0700

I replaced my battery and now my trackpad is not clicking

⟐ Commented September 27, 2021 at 23:10 MST

Dell XPS 15 9570: Electrical noise coming from the center of the laptop

Sun, 07 Mar 2021 16:21:35 -0700

I’m hearing an electrical noise coming from the center of my laptop. It sounds like voltage jumping over a small gap.

It’s not related to the fans.

this is the noise. Ignore the birds chirping in the background:

https://drive.google.com/file/d/1LCkWJ8S...

The noise is coming from this area of the laptop:

Is this normal behavior, or should i have this looked at?

Could this be resolved by unplugging and replugging certain connectors?

⟐ Answered March 07, 2021 at 16:21 MST

Dell XPS 15 9570: Sometimes the computer doesn't respond to the power button

Tue, 10 May 2022 07:54:34 -0700

I have the same problem: replaced with a Dell battery from iFixit about a month ago. Sometimes the computer responds to the power button, but often when it's been sleeping for a while, nothing happens. When I plug it in, it wakes right up, but there are 4 quick amber flashes on the front LED. The battery can be fully charged, and it still happens, but I haven't figured out any pattern for when it behaves normally and when it forgets how to find the battery. When I do get it running again with the power cord, I often get a Windows error, and programs like Chrome and Outlook have to ask to reload tabs and windows that were open when the computer went to sleep. Updated BIOS, tried changing power settings, etc.

I have reset the CMOS, and that didn't help.

⟐ Edited by author May 10, 2022 at 7:54 MST

Dell XPS 15 9570: не реагирует на закрытие крышки.

Thu, 26 Dec 2019 00:04:06 -0700

Подскажите, пожалуйста!

Имею девайс xps 9570, i8300h. До этого читал, что есть проблемы со sleep mode. Но у меня ещё интереснее, ноут никак не реагирует на закрытие крышки, даже экран не гаснет. Настройки выставлял разные, и чтобы засыпал, и чтобы использовал гибернацию при закрытии - результата ноль, вообще абсолютно 0 реакции, как работал так и работает (в щель видно, что экран не погас). О такой проблеме я не слышал. Пробовал закрывать крышку зайдя в биос - там тоже экран не гаснет (хотя не уверен, что должен).

Собственно вопрос в том знает ли кто какой здесь датчик закрытия крышки? Магнитный датчик холла? Почему-то не смог найти.

И где находится этот датчик? Можно ли его проверить обычным магнитом?

Буду рад любой подсказке, заранее спасибо!

Translated

Does not respond to closing the lid.

Tell me please!

I have a device xps 9570, i8300h. Before that I read that there are problems with sleep mode. But I’m even more interesting, the laptop doesn’t react at all to closing the lid, even the screen does not go out. The settings were different, so that I would fall asleep and use hibernation when closing - the result is zero, generally absolutely 0 reaction, how it worked and works (it’s clear from the gap that the screen has not gone out). I have not heard of such a problem. I tried to close the lid by going into the BIOS - there, too, the screen does not go out (although I'm not sure I should).

Actually, the question is, does anyone know what kind of cover closing sensor is here? Magnetic Hall Sensor? For some reason I could not find.

And where is this sensor located? Is it possible to check it with an ordinary magnet?

I will be glad to any help, thanks in advance!

⟐ Edited December 26, 2019 at 0:04 MST