⟐ Commented August 28, 2023 at 6:34 MST

⟐ Commented January 30, 2023 at 10:55 MST

Since this appear the battery won't charge but laptop will be on if the charger is plugged in. It's not the battery nor charger the problem because it's still fairly new laptop. I did used a 90w charger which probably cause the problem because the laptop uses a 130w charger. However I have both and its still given me issue. Any suggestions to fix problem?

⟐ Reopened February 14, 2022 at 12:40 MST

⟐ Commented March 01, 2019 at 12:38 MST

My laptop hit the floor and the post that the laptop base hex screw attaches to snapped off. Not a problem, however the laptop keeps separating every time I close the lid and I have to push the top and bottom together to put the laptop to sleep. It’s now causing more internal damage and when I open it up, the clip has snapped off the laptop base as well as the screw hole to the base is also cracked in half. I’ve attached pics but wanted to know the hinge was attached to that I need to replace, as well as the hinge itself. This is on the same side as the power button. Any info would be very much appreciated. And not sure if the pictures uploaded or not but have those too.

Thanks!

⟐ Answered May 09, 2020 at 10:08 MST

Once its back on, it can be unplugged and it behaves normally.

⟐ Edited July 01, 2022 at 14:14 MST

So, the screw the guy in the picture is unscrewing is in a hole and releases the CD tray. Now, that is stripped in my laptop. The laptop is 5 years old and has serious overheating problems. I think it needs to be cleaned and the heat sink paste needs to be changed but I can't get to the inside without opening this screw. I have tried sticking aflat screw keywith 2-3 kinds of adhesive like superglue and leave it for 10-12 hours. It sticks firmly, but as soon as I try to turn it, it comes off. I also took the laptop to 7-8 repair shops but all of them were unable to do it. Can it be removed?

⟐ Answered June 18, 2021 at 17:48 MST

I am looking to buy an XPS 15 (9560), but I would need more memory than 512Gb.

Could I add an internal HDD?

Regards

Ricardo

⟐ Answered February 01, 2018 at 14:22 MST

⟐ Commented October 28, 2022 at 10:55 MST

⟐ Answer edited August 08, 2016 at 5:43 MST

https://i.imgur.com/5qwuHJd.jpg

https://i.imgur.com/0zwsi2b.jpg

What parts do I need and can I get a step by step guide to change it.

⟐ Answer edited March 06, 2023 at 20:05 MST

THX very much

⟐ Answered September 19, 2020 at 1:24 MST

⟐ Answer edited July 16, 2021 at 0:51 MST

⟐ Answered March 14, 2018 at 11:58 MST

So...How can I replace the AC Jack on this laptiop with little soldering knowledge?

Kind Regards,

Corgi.

Update - Please see MB pictures attached.

Edit 25/9/24 - Thanks to the tireless work of shingle we have solved the issue. With a quick AC jack replacement and an installation my Laptop is now working!

just for ease of use I used this guide for disassembly : Dell XPS 15 9560 Fans Replacement

Though here are a few pitfalls I found!

- This should be what your hinge looks like Immediately after you open the laptop, you then need to undo three different screws, but first unplug the power connector, it has a bunch of red and black wires. Sorta like this:

- see bottom left,

Then you untape the ( very fragile, so be careful) screen connector and the AC jack ( Actually called a DC connector for some reason).

Then you need to unscrew the two screws on top of the hinge, and VERY VERY gently push the hinge upwards.

There you will find a third screw, unscrew this one but Put it somewhere safe as it is actually different than the two other screws you have just removed

Once you have done that gently slot the new part into the hole into the little cut out for it and using the screw you have just put aside for safety, screw the new part into the cutout, you shouldn't really have to worry about orientation as it actually only fits in the correct configuration.

Now move the screen cable and the new power connector away from the hinge to close the hinge, it should look like the picture before you removed the screws, then gently replace the tape.

Then pick up the new connector for the AC jack ( It should look like the picture below) and plug it into the slot with the dot/divet facing upwards.

gently push in with very very minor wiggling if needed. and then put the screws for the hinges in once everything looks seated correctly.

Then re assemble the laptop as the guide but read backwards and cograts you should have a working laptop! Whoo hoo!

⟐ Commented December 14, 2025 at 23:54 MST

⟐ Commented May 26, 2022 at 6:19 MST

⟐ Answer accepted January 22, 2022 at 17:45 MST

Can it be that after a year of usage my cooling system is full of dust? Should I clean it?

Unfortunately there is no instruction on iFixit.

⟐ Answered February 15, 2018 at 11:48 MST

Any change replacing the Wifi (red)? Is is soldered to the board or still an M.2 PCI card?

⟐ Answer edited November 29, 2024 at 6:11 MST

⟐ Answered January 03, 2023 at 18:15 MST