I need to know how to fix these screws hold-ups again to the motherboard with a kind of glue that can withstand the high temperature generated by the GPU during load time.

I have found over the internet that it is a common issue for XPS 9550. This is a link of the picture that might give a better understanding of my issue., which I found over the internet as well.

⟐ Commented July 13, 2026 at 2:38 MST

So the cpu clock speed always drop to 0.79-0.80ghz every time I run a game. Thereby causing the game and the laptop to lag.

I’ve cleaned the motherboard, the fans, and opened the cpu and gpu and the thermal paste still intact and not dry

I’ve cleaned the heat dessipitating panel.

I’ve undervolted it yet it still happens.

How do I fix this issue? Does that mean I can’t game with the laptop?

⟐ Commented April 05, 2026 at 16:52 MST

Issue:

This laptop will only run when plugged into the wall. When power is removed, it immediately shuts off and will not power back on until plugged back into a wall outlet. When plugged in and powered on, the battery is detected and there is no indication of an issue. I can even run the built-in diagnostics and it returns a clean result, zero issues...

Additionally, when left unplugged for a few minutes or more, then plugged in and powered on, it boots as if all power has been removed, including the BIOS battery. I.e. very slow POST and the BIOS needs to be reconfigured.

What Started the Issue:

I purchased a refurbished Dell dock for a customer. To test the dock before delivering, I plugged it into this laptop. When I plugged it in, the laptop flickered a few times and then went dead and would not power on. So I started troubleshooting...

1. Removed the dock cable from the laptop and hit the power button. Nothing.
2. Connected my Dell wall charger and hit the power button.
   1. The laptop powered up as if previously fully depowered (slow POST and BIOS reconfig required).
3. Once powered up and logged in, i checked the battery status.
   1. Batter showed present, partially charged, and charging.
   2. No errors or indication of an issue.
4. The wall charger was then removed to check if the laptop would run on battery power.
   1. It immediately powered off and would not power on again.
5. The wall charger was reconnected and the laptop powered up.
6. Power was connected until the battery showed 100%.
7. Battery power was then retested with the same result.
8. A full run of the internal, pre-boot diagnostics did not show any errors or issue.

Any thoughts, ideas, or additional troubleshooting steps to attempt?

Thank you for any help you may be able to provide...

-Jeremy

⟐ Answer accepted March 05, 2026 at 5:42 MST

⟐ Commented January 28, 2026 at 10:07 MST

dell xps l502xdell xps l502x

⟐ Answer accepted December 29, 2025 at 5:16 MST

⟐ Answer accepted December 15, 2025 at 1:57 MST

So...How can I replace the AC Jack on this laptiop with little soldering knowledge?

Kind Regards,

Corgi.

Update - Please see MB pictures attached.

Edit 25/9/24 - Thanks to the tireless work of shingle we have solved the issue. With a quick AC jack replacement and an installation my Laptop is now working!

just for ease of use I used this guide for disassembly : Dell XPS 15 9560 Fans Replacement

Though here are a few pitfalls I found!

- This should be what your hinge looks like Immediately after you open the laptop, you then need to undo three different screws, but first unplug the power connector, it has a bunch of red and black wires. Sorta like this:

- see bottom left,

Then you untape the ( very fragile, so be careful) screen connector and the AC jack ( Actually called a DC connector for some reason).

Then you need to unscrew the two screws on top of the hinge, and VERY VERY gently push the hinge upwards.

There you will find a third screw, unscrew this one but Put it somewhere safe as it is actually different than the two other screws you have just removed

Once you have done that gently slot the new part into the hole into the little cut out for it and using the screw you have just put aside for safety, screw the new part into the cutout, you shouldn't really have to worry about orientation as it actually only fits in the correct configuration.

Now move the screen cable and the new power connector away from the hinge to close the hinge, it should look like the picture before you removed the screws, then gently replace the tape.

Then pick up the new connector for the AC jack ( It should look like the picture below) and plug it into the slot with the dot/divet facing upwards.

gently push in with very very minor wiggling if needed. and then put the screws for the hinges in once everything looks seated correctly.

Then re assemble the laptop as the guide but read backwards and cograts you should have a working laptop! Whoo hoo!

⟐ Commented December 14, 2025 at 23:54 MST

⟐ Commented October 27, 2025 at 5:54 MST

Please help cause I'm lost. How did it get worse all of a sudden

⟐ Answered September 18, 2025 at 18:47 MST

My battery was dying so i got a replacement one for my Dell XPS 15 9560. I installed it and followed the instructions about a full charge and then letting it run down to 0. Then to charge it fully. It worked fine last month. I just tried to turn it on and it will not work.

I took the back off and unplugged it. Held the power button for over 30 seconds, then reconnected it and tried charging it again.... No luck.

Is there something else I can try? Thanks.

⟐ Answer edited September 03, 2025 at 15:55 MST

⟐ Answered August 24, 2025 at 21:05 MST

Im looking for a CMOS battery for my XPS, its a 15 7590. Has anyone any idea where I might find one.

Im based in Ireland.

Thanks, C

⟐ Commented August 20, 2025 at 3:21 MST

⟐ Answered June 27, 2025 at 21:01 MST

⟐ Commented April 19, 2025 at 10:19 MST

⟐ Commented April 08, 2025 at 0:08 MST

It can be barely seen from the top - see pictures

View from the top:

View from the bottom:

There is no access to the switch from either the kb or the bottom.

(*) An aside: coffee was spilt on it, it died, it was given to me. I got it going (much cleaning) and now it says "AC not connected". BTW there is no battery.

⟐ Commented April 04, 2025 at 1:51 MST

Thanks

⟐ Commented March 15, 2025 at 21:46 MST

⟐ Commented January 12, 2025 at 9:22 MST

Any change replacing the Wifi (red)? Is is soldered to the board or still an M.2 PCI card?

⟐ Answer edited November 29, 2024 at 6:11 MST

I have replaced the battery for my laptop, it is exactly the same part model, the problem is it won't start unless I use the power brick, then after it starts I can unplug it and it keeps working unless I shutdown and/or put it into sleep mode.

If I try to turn it on without it being connected to the electricity it goes online for a brief moment then shuts itself down again and after that it won't start unless I use the power cable again.

Looks like the battery is fine, I kept the laptop on for 4 hours with the new battery , I don't get any errors in bios and/or windows battery manager and I have tried almost everything I could find online related to windows configuration, if I use the old battery it works as it should.

If someone's got any hint of could it be I would really appreciate it. I hope it is not the replacement battery because I won't be able to get a new one in a long time (I bought it on ifix US and shipped oversea using a private courier since it couldn't be shipped directly, returning it is not an option for me at the moment)

⟐ Commented November 03, 2024 at 11:27 MST