iFixit - Answers With Device "Dell XPS 13 9310"

Dell XPS 13 9310: Dell XPS 13 9310 Right side USB-C port not working

Fri, 16 May 2025 01:21:48 -0700

Is the right side USB-C port part of the system board or a separate "mini" board? I can't see damage but the port is not working for either charging or for connecting external devices. Any other suggestions to try? Thanks in advance.

⟐ Answered May 16, 2025 at 1:21 MST

Dell XPS 13 9310: replacing cracked front glass on screen

Wed, 03 Jun 2026 13:49:10 -0700

Due to a recent drop, although the display is fine, there is a fine crack and small shattered corner on just the glass. I'm wondering if that can be replaced without replacing the entire screen and outer case.

Thanks for any pointers.

⟐ Answer accepted June 03, 2026 at 13:49 MST

Dell XPS 13 9310: Replaced battery and now WiFi won’t turn on

Thu, 30 Oct 2025 01:15:10 -0700

Replaced battery and now WiFi won’t turn on. No WiFi shows in BIOS but driver shows in device manager and Dell hardware test says it is working, though obviously not.

⟐ Answered October 30, 2025 at 1:15 MST

Dell XPS 13 9310: Why does my XPS 13 9310 replacement keyboard have no power key?

Thu, 01 Feb 2024 14:41:11 -0700

I ordered a replacement keyboard for my Dell XPS 9310. It looks like it has no room for the power key. See attacked photo of replacement board with original board.

I wondered if I was supposed to cut the they keyboard, but it doesn't look like it's meant to pop out, and if I ordered the wrong one, I'd rather just return it.

I've never opened up the casing on this computer before, and I want to have all my ducks in a row before I try it.

⟐ Answer accepted February 01, 2024 at 14:41 MST

Dell XPS 13 9310: Headphone jack broken- is this soldered onto the system board?

Wed, 15 Jun 2022 09:41:35 -0700

Dell XPS 13 9310. Headphone output is broken- can only put headphone jack part way. Can't see a foreign object in there.

Is the headphone port soldered onto the system board?

If I replace the system board, is the CPU on the system board, too? (Ie would I need to transfer the CPU from old board to new?)

Thanks.

I found out the solution: the jack itself is on the case. Not the circuit board. No idea how to replace it though.

⟐ Answer accepted June 15, 2022 at 9:41 MST

Dell XPS 13 9310: How can I fix my XPS 13 9310 track pad buttons?

Wed, 18 Feb 2026 09:06:17 -0700

Hello, I have a Dell XPS 13 9310 0991 and the track pad buttons stopped working. The track pad itself works; I can move the pointer and click by tapping the track pad, but the right- and left- click buttons do not do anything when I press them.

I tried using these buttons in the BIOS to see if it was an OS issue (I'm using Linux Mint 22.3), and the same thing happened. The track pad works, but the buttons don't.

Dell XPS 13 9310: Turns on and off continuously

Sun, 01 Jun 2025 10:14:10 -0700

As soon as I plug in the power cord and open the laptop, it will start turning on for approximately 4 seconds then off for 7 seconds. The screen remains dark during this process. I removed the back cover and removed the battery and just plugged in power cord and received the same result. Can anyone give me some suggestions on what to do next? My theory is it’s a motherboard issue but it’s just a guess. Any suggestions would be appreciated.