iFixit - Answers With Device "Dell XPS 13"

Dell XPS 13: Trackpad Randomly Stops Working

Tue, 07 Apr 2026 18:21:12 -0700

I have a Dell XPS 15 that is roughly 3 years old. The trackpad has recently entered periods where it will not work for several days. I have reinstalled the mouse drivers, and this did not fix anything. An external mouse works just fine. The computer has also been waking up from sleep mode which makes me wonder if the mouse is somehow sending signals even when it is not being activated. Since this issue has come and gone a couple of times in the past few weeks, I'm trying to decide whether this is a hardware or a software issue. Should I just replace the trackpad altogehter? Or is there a potential fix I can try first? Thank you so much!

Dell XPS 13: Battery status idle, not charging after calibration

Thu, 23 Oct 2025 14:41:37 -0700

Hi, I bought an Ifixit battery replacement for dell xps 13, replacement went well, first test successful, battery was charging with 130Wh AC adapter.

After recommended battery calibration, full charge and complete discharge by the computer, the battery is not charging anymore.

bios tells battery charging status: idle, health status: excellent, no power is transferred to the battery

I am left with 2% battery life in the new one.

Switching ac adaptor does not help.

I put in the old battery again, which is charging with the mentioned 130Wh adaptor, but doesn’t hold capacity….

Is there a known solution for this situation?

⟐ Commented October 23, 2025 at 14:41 MST

Dell XPS 13: Is a 52W compatible if my device has an original 56W

Tue, 28 Jan 2025 22:15:57 -0700

Is a 52W battery replacement compatible if my original battery was a 56W

⟐ Commented January 28, 2025 at 22:15 MST

Dell XPS 13: M2 Screws for battery replacement

Fri, 13 Dec 2024 07:13:34 -0700

Hi - I want to replace the battery in my Dell XPS13 and need the three M2 x 2 screws to hold the battery in (managed to lose them). I can get M2 x 2.5 but can't find anyone who stocks M2 x 2. Can anyone suggest a source OR can let me know if I can get away with M2 x 2.5 - I suspect they may be too proud. Thanks

⟐ Answered December 13, 2024 at 7:13 MST

Dell XPS 13: iFixIt battery is charging slowly, laptop doesn't turn on unplugged

Fri, 11 Oct 2024 06:38:09 -0700

I recently bought a replacement battery for my 9350 after I noticed the original was bulging. After installation, I noticed that after a whole day of charging, the battery still hadn’t hit full capacity. Furthermore, the laptop is unable to power on without the AC adapter, and the moment it is removed, the laptop turns off.

Any suggestions on how to fix this?

I’ve tried uninstalling the battery driver, doing power troubleshoot, updating BIOS, etc.

I have a hunch that this is because the voltage in the replacement battery is 7.2 V while it’s 7.6 V in the original.

To make sure I didn’t break anything, I reconnected the old battery and turned it on without the AC adapter and everything was working fine.

⟐ Answer accepted October 11, 2024 at 6:38 MST

Dell XPS 13: Why doesn’t Bluetooth work anymore

Mon, 26 Aug 2024 17:39:12 -0700

I reinstall windows because I accidentally installed a virus and when I reinstalled windows Bluetooth just doesn’t work anymore when I try to connect it says this device doesn’t have Bluetooth even though it does

⟐ Answered August 26, 2024 at 17:39 MST

Dell XPS 13: I installed the new battery and all it did was get hot but no power

Sun, 04 Aug 2024 22:12:13 -0700

I have installed the replacement battery and plugged it in to charge and left it for a few hours. When I picked it up it was really hot with no fan running, the power but was lit up but wouldn't power on. I put the old battery back in and plugged it in and it won't power on at all.

⟐ Answered August 04, 2024 at 22:12 MST

Dell XPS 13: How long should my new replacement battery last on a full charge?

Wed, 31 Jan 2024 04:52:04 -0700

Just installed a replacement battery for my XPS 13 9350 (2016). How long should my new replacement battery last on a full charge? My battery indicator shows about 3 hours for a full charge.

⟐ Answer edited January 31, 2024 at 4:52 MST

Dell XPS 13: Completely dead, no power/charge on any ports, doesn't turn on

Sat, 09 Dec 2023 23:29:21 -0700

I'm assuming mobo is fried. If I input power into the ordinary port or into TB3 port it just doesn't charge nor show any signs of it being alive. The battery LED indicator is also dead. Power button doesn't work.

In case I replace the mobo the device will work again? No additional parts required like grabbing a new charger and stuff like that?

⟐ Answer edited December 09, 2023 at 23:29 MST

Dell XPS 13: XPS 13 9350 dead (doesn't charge both via normal power and TB)

Tue, 05 Dec 2023 02:02:19 -0700

If I replace the motherboard of this device would this resolve the issue? I've tried disconnecting the battery and using two different ports, it just doesn't power on at all, it's simply dead. No light whatsoever when power is connected from outside, doesn't power on the button press, when pressing the LED indicator to check battery status it doesn't react.

⟐ Edited by author December 05, 2023 at 2:02 MST

Dell XPS 13: Change USB-c port

Sun, 05 Mar 2023 09:34:29 -0700

I use the USB-C port to connect my 9350 to a screen, but it has started to malfunction and disconnect if I move the desk even slightly. I want to replace the connector if possible or find an alternative solution.

⟐ Commented March 05, 2023 at 9:34 MST

Dell XPS 13: Dell XPS 13 laptop will not power on

Tue, 03 Jan 2023 20:29:29 -0700

When I press the power button the indicator momentarily comes on then goes off. I performed the power and rtc reset several times with no success. My next move will be to remove the back cover and pull the integrated battery connection.

If this doesn't work what will be the next steps to isolate the problem? I am debating whether to risk purchasing a replacement motherboard or play it safe and buy a new laptop?

Thank you

⟐ Answer edited January 03, 2023 at 20:29 MST

Dell XPS 13: Looking for experiences of swollen battery replacement, fire

Thu, 15 Dec 2022 23:48:16 -0700

My Dell battery is swollen, but not hot. I’ve searched and found the “What to do with a swollen battery.” I’ve run the battery down and it’s not connected to power. I have it on a nonflammable surface and would like to try to remove and replace it myself (especially given the present world situation). I’m looking for advice, especially from people who’ve had experience, with unscrewing the T5 screws, the un/likelihood of fire if I don’t puncture, etc. I’m studying up on safety, etc. but just am looking for helpful tips, do’s/don’t’s. Thank you!

⟐ Commented December 15, 2022 at 23:48 MST

Dell XPS 13: I broke the one of the wifi connectors off

Mon, 12 Dec 2022 14:36:41 -0700

I was repairing my computer and in the process, was not as careful as I should’ve been with the wifi connectors on the WLAN card. I broke the gold connector off of the black antenna. I was just wondering if there is any way to replace this antenna or if there is a way to put that gold connector back onto the antenna wire.

EDIT: The Black wire is also the the one that is associated with the Bluetooth function of the wifi card.

Thanks in advance!

⟐ Commented December 12, 2022 at 14:36 MST

Dell XPS 13: Replacement battery not detected

Mon, 10 Oct 2022 16:19:38 -0700

I ordered an installed an iFixit replacement battery and it keeps saying “not detected”. The old battery still works, just doesn’t hold a charge long. I have confirmed I am installing it correctly because I put the old battery back in and it shows up as normal. But after putting the new battery in, no matter what I try, it keeps showing “not detected” in both Windows and BIOS settings. I have tried removing the CMOS battery for 30 seconds while also removing the battery and holding the power button, reattaching both and booting up to set the Date/Time again and each time the BIOS settings still show no battery detected. I can repeat the process with the old battery and it starts working again. Did I get a bad battery? Is there something else going on?

⟐ Answer accepted October 10, 2022 at 16:19 MST

Dell XPS 13: Replacement battery not recognized, not OEM specs

Thu, 08 Sep 2022 17:44:32 -0700

On battery install, warning about not recognizing battery. I turned off notification in BIOS. It registered 60%, I drained for calibration, now won't work without adapter plugged in and reads battery as 0%. Shuts down when adapter unplugged.

⟐ Commented September 08, 2022 at 17:44 MST

Dell XPS 13: Replace the nose-cam?

Wed, 24 Aug 2022 19:15:14 -0700

Is it at all possible to replace the nose-cam for my XPS 13 with a normal camera? I know the 2019 version updated the design, but mine is older I would prefer to not have my camera look up my nose. Any suggestions? Thanks!

Dell XPS 13: How to loosen battery screws?

Mon, 11 Apr 2022 17:37:26 -0700

I just had to fix a flea power problem. The solution said to remove the battery. fortunately, that wasn't necessary because the 3 larger screws are cemented in. Well, maybe just Loctite, but I cannot break them loose. What they screw down is the plastic battery frame, so how do I break them loose? Obviously, heat may melt the frame.

⟐ Answer edited April 11, 2022 at 17:37 MST

Dell XPS 13: iFixit Toolkit cannot open Dell XPS 13 9350 battery

Mon, 11 Apr 2022 13:56:30 -0700

I have bought "iFixit Pro Tech Toolkit - Electronics, Smartphone, Computer & Tablet Repair Kit" in order to change my XPS 13 9350 battery.

I successfully open the bottom case and able to open 2 screws at the right part of the battery.

But I could not open the 2 screws on the left part of the battery (please see attached file with circle in red color). I have tried all head styles of iFixit, but none can open the screws.

Appreciate any help. Thanks

⟐ Commented April 11, 2022 at 13:56 MST

Dell XPS 13: Dell XPS 13 not turning on, black screen, LEDs blinking

Sat, 26 Mar 2022 23:56:32 -0700

Hello,

My Dell XPS 13 2016 (I think it's 9350, but it doesn't actually say that anywhere under the little hatch) shut itself down recently and would not turn back on. I opened it up, and noticed that the battery was very swollen. I tried powering it on with the battery unplugged, but it would not boot. I also tried replacing the battery with a replacement from ifixit, but it still would not boot. It is showing a black screen and the LEDs in the front and in the power button are blinking in unison about 1 second on and 6 seconds off.

I have read many threads of similar problems and contacted Dell support, but none of those helped.

Do I have a bad motherboard? Is there anything I can do? Thanks

Edit: I forgot to mention that I did try unplugging everything and holding the power button 30 seconds. I tried this with only the AC adapter (unplug main battery, unplug CMOS battery, hold power 30 seconds, plug in AC) and with reconnecting the main battery as well. I have also verified with a multimeter that the CMOS battery is not dead. I read just over 3V, which I think is good as it is labeled 3V.

⟐ Commented March 26, 2022 at 23:56 MST