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<title><![CDATA[iFixit - Answers With Device &quot;Dell XPS 13&quot;&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Dell_XPS_13%22?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Dell XPS 13&quot;&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Fri, 15 May 2026 23:14:40 -0700</pubDate>
<item>
<title><![CDATA[Dell XPS 13: Does anyone know how to tighten the hinge on this?]]></title>
<description><![CDATA[<p>My xps 13 (2015) is making cracking noises along the hinge, and i think thats because the hinges are loose. Anyone know how to tighten it?</p>

<p>⟐ Commented July 18, 2019 at 4:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/254224/Does+anyone+know+how+to+tighten+the+hinge+on+this</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/254224</guid>
<pubDate>Thu, 18 Jul 2019 04:06:20 -0700</pubDate>
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<item>
<title><![CDATA[Dell XPS 13: Upgrading the SSD, will it be compatible?]]></title>
<description><![CDATA[<p>I scrolled through the comments and saw that the required ssd m2 for this laptop (xps 13 2015) would be 80mm NOT the 60mm ones.</p>

<p>So will <a href="http://www.amazon.com/Samsung-850-EVO-3-5-Inch-MZ-N5E500BW/dp/B00TGIW1XG/ref=sr_1_1?ie=UTF8&amp;qid=1434844966&amp;sr=8-1&amp;keywords=m.2%2Bsata&amp;pebp=1434844992283&amp;perid=1NGS1HFA6B8AST1HAN0A&amp;tag=ifixitam-20" rel="nofollow noopener noreferrer" title="http://www.amazon.com/Samsung-850-EVO-3-5-Inch-MZ-N5E500BW/dp/B00TGIW1XG/ref=sr_1_1?ie=UTF8&amp;amp;qid=1434844966&amp;amp;sr=8-1&amp;amp;keywords=m.2+sata&amp;amp;pebp=1434844992283&amp;amp;perid=1NGS1HFA6B8AST1HAN0A">http://www.amazon.com/Samsung-850-EVO-3-...</a></p>

<p>Fit in perfectly and run perfectly with the bios and stuff?</p>

<p>My new to upgrading ssds. Would it be as simple as plug and play?</p>

<p>It is currently running ( samsung  pm851 with 128gb)</p>

<p>Thanks in advance</p>

<p>Sheldon</p>

<p>⟐ Commented July 24, 2021 at 16:57 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/237277/Upgrading+the+SSD,+will+it+be+compatible</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/237277</guid>
<pubDate>Sat, 24 Jul 2021 16:57:39 -0700</pubDate>
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<item>
<title><![CDATA[Dell XPS 13 9360: Can I replace the battery myself in a Dell XPS 13 9360]]></title>
<description><![CDATA[<p>Do you have instructions, tools, and parts necessary to replace the battery in my Dell XPS 9360?</p>

<p>⟐ Answered January 28, 2022 at 4:57 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/652275/Can+I+replace+the+battery+myself+in+a+Dell+XPS+13+9360</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/652275</guid>
<pubDate>Fri, 28 Jan 2022 04:57:09 -0700</pubDate>
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<item>
<title><![CDATA[Dell XPS 13: 9360 battery in 9350 model]]></title>
<description><![CDATA[<p>Does anyone know if the 60kwh battery from the 9360 xps 13 will fit in the chassis of the  9350 xps 13?  I know that the original 9350 battery was only 56kwh but since I need to change the battery I figured I would use the larger battery if it fit.</p>

<p>⟐ Commented May 22, 2019 at 22:36 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/427849/9360+battery+in+9350+model</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/427849</guid>
<pubDate>Wed, 22 May 2019 22:36:49 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 7390 2-in-1: Battery Replacement for DELL XPS 13 7390 2-in-1 model]]></title>
<description><![CDATA[<p>Hi,<br /><br />I have a DELL XPS 13 7390 2-in-1 (10th Gen Intel i7) and would like to purchase the battery replacement. Since the one available on iFixit is not compatible with my laptop (as per the iFixit support team's response), is there anyone who can recommend me a good supplier from Amazon or Ebay or other platforms?<br /><br />Any help is highly appreciated. Thank you!<br /><br /></p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/KGDFFkKYvvTHemHa.standard" width="282" height="43" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/KGDFFkKYvvTHemHa.full&quot;, '', 'width=1269,height=191')" /></div>

<p>⟐ Answered August 22, 2025 at 5:17 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/744078/Battery+Replacement+for+DELL+XPS+13+7390+2-in-1+model</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/744078</guid>
<pubDate>Fri, 22 Aug 2025 05:17:21 -0700</pubDate>
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<item>
<title><![CDATA[Dell XPS 13: Change USB-c port]]></title>
<description><![CDATA[<p>I use the USB-C port to connect my 9350 to a screen, but it has started to malfunction and disconnect if I move the desk even slightly. I want to replace the connector if possible or find an alternative solution.</p>

<p>⟐ Commented March 05, 2023 at 9:34 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/772166/Change+USB-c+port</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/772166</guid>
<pubDate>Sun, 05 Mar 2023 09:34:29 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: Abrupt sleep after battery replacement, diagnostics can't find problem]]></title>
<description><![CDATA[<p>Hello everyone,</p>

<p>I was very pleased with receiving a new battery replacement for my Dell XPS 13 9350. They battery works like it should…or at least I hope it is.</p>

<p>A new problem has started with my computer where my computer suddenly hibernates as if the battery was drained, but the computer is plugged in.</p>

<p>According to the Dell Support forum, when something like this happens, there should be a sequence of amber and white led blinks, which I never catch.</p>

<p>I’ve performed every diagnostic test on this device. Ran the Dell Support application. It found nothing wrong. Shut down and ran the Dell Support Diagnostics tests (F11 then use F12 to scroll down to Diagnostics), ran that and it found nothing. Checked the Event Viewer in the Microsoft Administrative tools. Even with a BSCS, the log is still greek to me, but one thing that caught my interest was that there was an information notice that a “Critical Battery Trigger Met” (Event 524, Kernel-Power) which makes no sense because the battery is plugged in and fully charged.  A few seconds later according to the log an Event 42, Kernel-Power occurs stating that “The system is entering sleep” and “Sleep Reason: Battery”.</p>

<p>Either I installed a bum battery or the computer is rejecting it. II was working well yesterday. I event let the battery run for about 6 hours just to test the fitness of the new component ant it worked splendidly. But new this new issue started last night when I got home.</p>

<p>Two nights ago when I installed the battery, I had blown out as much dirt, hair, dust, and keyboard crud with a can of compressed air. Even with the added protection of a plastic keyboard cover, there was plenty of junk in there. Could something in the canned air corrupted something?<br /></p>

<p><br /></p>

<p>Another factor, I had tracked my package with UPS. According to the shipping log, the battery was still at a shipping facility over the weekend. Whats more, only of the people who live in the house either didn’t here the delivery person, or the delivery person didn’t knock. So the package, despite being layered in cardboard, foam, and an anti-static bag, sat out on my front porch in the 25-30 degree F weather for a few hours. Could outside weather conditions factored into this random behavior?</p>

<p>The manufacturer of the replacement battery is not Dell but an OEM. Could there be proprietary meddling?</p>

<p>What could be causing this malfunction?</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_01_30_Num_2020" class="header">Update (01/30/2020)</h3></div>

<p>Here’s what the summary looks like.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/SicTk1uEYXSXsVqo.standard" width="193" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/SicTk1uEYXSXsVqo.full&quot;, '', 'width=721,height=841')" /></div>

<p>This chart shows battery usage over the past three days.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/WVXRAsWPDeEp2FXg.standard" width="282" height="153" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/WVXRAsWPDeEp2FXg.full&quot;, '', 'width=1087,height=587')" /></div>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_01_31_Num_2020" class="header">Update (01/31/2020)</h3></div>

<p>It’s not the battery!<br /></p>

<p><br /></p>

<p>I’ve started to track <a href="https://www.dell.com/support/article/us/en/19/sln309624/a-reference-guide-to-the-xps-notebook-diagnostic-indicators?lang=en" rel="nofollow noopener noreferrer">the amber/white blinking pattern</a>. It might be 4 amber 1 white 4 amber 1 white 4 amber 1 white before shutting off. Could it be a CMOS error?</p>

<p>⟐ Commented March 28, 2021 at 8:58 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/614704/Abrupt+sleep+after+battery+replacement,+diagnostics+can&#039;t+find+problem</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/614704</guid>
<pubDate>Sun, 28 Mar 2021 08:58:22 -0700</pubDate>
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<item>
<title><![CDATA[Dell XPS 13: Will Samsung 950 Pro work in Dell XPS 13 9350?]]></title>
<description><![CDATA[<p>I just bought a xps 13 9350 with the core i5, 8gb's ram and a 128gb ssd (turns out its the  Samsung cm871 m.2). I was planning on replacing the drive immediately with a 512GB and didn't want to give Dell $500+ or more to do it (plus, I wanted to stick to a non-touchscreen lower res display for better battery life).</p>

<p>I bought a Samsung 950 Pro 512gb from amazon and I'm not sure if it will work or not and I can't find anything online that says definitively that it will or wont? Hoping someone here knows?</p>

<p>Seems like on the previous xps 13 (i think its the 9343) it likely wouldn't, but with the switch to skylake in the 9350, maybe it will?</p>

<p>Thanks in advance!</p>

<p>⟐ Edited August 26, 2019 at 14:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/271513/Will+Samsung+950+Pro+work+in+Dell+XPS+13+9350</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/271513</guid>
<pubDate>Mon, 26 Aug 2019 14:35:15 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: I broke the one of the wifi connectors off]]></title>
<description><![CDATA[<p>I was repairing my computer and in the process, was not as careful as I should’ve been with the wifi connectors on the WLAN card. I broke the gold connector off of the black antenna. I was just wondering if there is any way to replace this antenna or if there is a way to put that gold connector back onto the antenna wire.</p>

<p>EDIT: The Black wire is also the the one that is associated with the Bluetooth function of the wifi card.</p>

<p>Thanks in advance!</p>

<p>⟐ Commented December 12, 2022 at 14:36 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/550987/I+broke+the+one+of+the+wifi+connectors+off</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/550987</guid>
<pubDate>Mon, 12 Dec 2022 14:36:41 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 9360: Can a xps13 9350 keyboard fit a 9360?]]></title>
<description><![CDATA[<p>Hi I'm looking to replace my dell spx13 9360`s keyboard but apparently there's not yet the spare part on the market, so I wonder if the 2016's 9350 model with fit, as they are almost identical machines? thank you</p>

<p>⟐ Answer edited March 04, 2026 at 12:51 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/397885/Can+a+xps13+9350+keyboard+fit+a+9360</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/397885</guid>
<pubDate>Wed, 04 Mar 2026 12:51:21 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 9360: Laptop won't accept ifixit battery replacement.]]></title>
<description><![CDATA[<p>I just bought a replacement kit for my XPS that was struggling because of poor battery life. I put the new battery in and I am now getting a warning that the laptop won't charge the new battery because it is a third-party battery. I know this is a known issue for some Dell computers. I have tried reinstalling the driver as was suggested on the site here and unplugging and replugging the battery back in without any success. Unfortunately, the battery will not charge and I continue to get the single white/single orange error flash pattern in addition to a BIOS error every time I start up the laptop. Just wondering if anybody has any other fixes beyond driver reinstallation for this specific laptop.</p>

<p>⟐ Commented September 24, 2024 at 19:30 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/870565/Laptop+won&#039;t+accept+ifixit+battery+replacement.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/870565</guid>
<pubDate>Tue, 24 Sep 2024 19:30:53 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: iFixit-brand replacement battery recognized, but won't charge/power]]></title>
<description><![CDATA[<p>I just replaced the OEM 90v7w battery on my Dell XPS 13” 9350 with the replacement ordered from iFixit. The computer recognizes the battery, says that it’s a 90v7w battery and that its health is excellent and doesn’t complain that it’s a fake.</p>

<p>However, the battery doesn’t seem to charge or provide power. Namely, the computer immediately shuts down when the AC adapter is unplugged. It won’t boot without the AC adapter being plugged in. Ubuntu’s Power Statistics pane says that the battery state is “Charging” but that the “Rate” is 0W — seemingly indicating that power isn’t actually going in (or out) of the battery.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/waNZHSANjgRrtgqT.standard" width="257" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/waNZHSANjgRrtgqT.huge&quot;, '', 'width=1370,height=1200')" /></div>

<p>Oddly, the first time I booted the computer (after a few hours plugged in after I did the replacement), the charge was 80%. Now it’s 83% — it seems to go up 1% after each cycle of plugging in, booting, then unplugging. That charge statistic is reported both in Ubuntu and in the BIOS.</p>

<p>(Edit: The BIOS also says the AC adapter is fine.)</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/V43oPZyVrVLEdbS5.standard" width="282" height="211" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/V43oPZyVrVLEdbS5.huge&quot;, '', 'width=1600,height=1200')" /></div>

<p>Has anyone encountered this issue? Is the replacement battery not actually compatible with my computer? Is there a software fix?</p>

<p>I have since noticed that the OEM battery was labeled 7.6V. But iFixit’s replacement is labeled 7.4V. Could this be the problem, do I really need a 7.6V replacement? (Power Statistics claims that the replacement battery operating at 8.0V… though if the rate is 0W, presumably no current is actually moving.)</p>

<p>⟐ Commented February 13, 2021 at 21:38 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/680577/iFixit-brand+replacement+battery+recognized,+but+won&#039;t+charge-power</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/680577</guid>
<pubDate>Sat, 13 Feb 2021 21:38:00 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: Does anyone know the specification of the 9x screws on the bottom?]]></title>
<description><![CDATA[<p>Does anyone know the specification of the 9x screws on the bottom? Mine are falling out at a rapid rate and I need to find replacements!</p>

<p>⟐ Commented September 17, 2017 at 18:14 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/378171/Does+anyone+know+the+specification+of+the+9x+screws+on+the+bottom</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/378171</guid>
<pubDate>Sun, 17 Sep 2017 18:14:53 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: New Dell battery error - flashing alternating white and amber]]></title>
<description><![CDATA[<p>I ordered the battery replacement kit from iFixit, and the laptop displays an error message saying the battery is not a Dell battery. The power light indicator also flashes amber and white single flashes when plugged in, and does not charge.</p>

<p>⟐ Edited by author August 30, 2020 at 10:20 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/653713/New+Dell+battery+error+-+flashing+alternating+white+and+amber</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/653713</guid>
<pubDate>Sun, 30 Aug 2020 10:20:07 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 7390: Does not turn on?]]></title>
<description><![CDATA[<p>My Dell XPS 13 7390 just one day stop turning on.  Replace battery to see if that was the issue, and still does not turn on.  Any suggestion what it could be.  Thanks!!</p>

<p>⟐ Answered December 25, 2025 at 13:15 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/751137/Does+not+turn+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/751137</guid>
<pubDate>Thu, 25 Dec 2025 13:15:18 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 9300: 2 Amber 4 white light flashing. I know it is a memory/RAM failure]]></title>
<description><![CDATA[<p>Question is what data would be lost because I done a software update and then it lost power and when I turned it on the lights started flashing the code, doesn't the RAM only hold OS and not my saved files?</p>

<p>⟐ Answered May 17, 2024 at 2:10 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/757818/2+Amber+4+white+light+flashing.+I+know+it+is+a+memory-RAM+failure</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/757818</guid>
<pubDate>Fri, 17 May 2024 02:10:56 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 plus 9320: Is the SSD user upgradeable on the Dell XPS 13 plus?]]></title>
<description><![CDATA[<p>Can it be upgraded?<br />If yes, what is the M.2 slot size? 2230?</p>

<p>⟐ Answer accepted January 23, 2024 at 23:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/735420/Is+the+SSD+user+upgradeable+on+the+Dell+XPS+13+plus</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/735420</guid>
<pubDate>Tue, 23 Jan 2024 23:05:34 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: Four flashes. Battery isn’t recognized by laptop.]]></title>
<description><![CDATA[<p>Just replaced my dying battery with one from ifixit. <br /></p>

<p>The white charging light appears when I attach the ac adapter, then I get four orange flashes.</p>

<p>The internet says this means a bad battery. Did I receive a bad battery or is there something else that could be at play here?</p>

<p>EPILOGUE:  I followed the recommendation, started the process.  For giggles, I unplugged and repeated the connection and realized it had been user error. Fixit troubleshooting 101.</p>

<p>⟐ Commented December 22, 2020 at 12:14 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/603585/Four+flashes.+Battery+isn%E2%80%99t+recognized+by+laptop.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/603585</guid>
<pubDate>Tue, 22 Dec 2020 12:14:35 -0700</pubDate>
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<title><![CDATA[Dell XPS 13: Can I replace my USB 3.0 port?]]></title>
<description><![CDATA[<p>One of my two USB 3.0 ports on my XPS 13 9350 laptop isn’t working.  Can it be replaced?</p>

<p>⟐ Answer edited October 13, 2020 at 2:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/660604/Can+I+replace+my+USB+3.0+port</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/660604</guid>
<pubDate>Tue, 13 Oct 2020 02:44:00 -0700</pubDate>
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<title><![CDATA[Dell XPS 13 plus 9320: Mic and Camera issue]]></title>
<description><![CDATA[<p>My laptop fell recently, and a few days later both the microphone and camera stopped working. I consulted some technicians, and they mentioned that a cable might have become loose or disconnected, since there’s a cable running from the mainboard to the screen that also connects to the mic and camera. Is that correct? Should I open the screen to check it?</p>

<p>⟐ Commented December 14, 2025 at 4:09 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/930628/Mic+and+Camera+issue</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/930628</guid>
<pubDate>Sun, 14 Dec 2025 04:09:56 -0700</pubDate>
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