iFixit - Answers With Device "Dell Vostro 15 3558"

Dell Vostro 15 3558: All USB ports and keyboard stopped working simultaneously - Dell Vostro 3558

Fri, 17 Jul 2026 09:09:10 -0700

All USB ports, the HDMI port, and the integrated keyboard have stopped working simultaneously on my Dell Vostro 3558. The touchpad is the only functional input device.

I have already tried:

1. A hard reset (draining power for 60 seconds).

2. Checking the BIOS (cannot enter via F2, but attempted via Windows recovery).

3. Confirming no USB devices (mouse/keyboard) get power or light up when plugged in.

Since all external ports and, is there a specific fuse, voltage regulator, or common failure point on this motherboard (like the Super I/O chip or Chipset) that could cause a total loss of peripheral connectivity? Any guidance on board-level repair or specific components to check would be appreciated.

Dell Vostro 15 3558: Is it possible to upgrade the logic board to get an i7 processor?

Sat, 02 Dec 2017 19:27:13 -0700

--Dell Vostro 15 3558--

Current Specs:

- Intel i5 5200U (Intel HD 5500 integrated graphics)

- 8gb Ram

- 525gb SSD

- Windows 7, soon to be windows 10.

Just wondering is its possible or worth upgrading. Cheers!

⟐ Comment deleted December 02, 2017 at 19:27 MST

Dell Vostro 15 3558: Print Screen key problem

Mon, 15 May 2017 04:03:33 -0700

The print screen key top of my Dell Vostro 15 3558 got pulled out accidentally and I am not able to press it to position. Is there a metal clip (rod) the key-top snapping into it? I don't see any metal rod like one I find inside the long keys. I will be happy to get a feedback on this. Thanks.

Attached are few pics of the key assembly. I hope this helps. Thanks

⟐ Commented May 15, 2017 at 4:03 MST