iFixit - Answers With Device "Dell Inspiron 15-5567"

Dell Inspiron 15-5567: Why do I keep getting this alert?

Thu, 16 Dec 2021 12:27:19 -0700

Every time I open my computer, I get an alert that states

“Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.

Note: This warning can be disabled in BIOS setup.”

I have gone to BIOS setup multiple times and it still comes up. My battery no longer charges, but my computer says it’s healthy. My computer is also running very slow, which is annoying. What else can I do in the BIOS setup to fix this problem and make so that my performance isn’t hindered?

⟐ Answer edited December 16, 2021 at 12:27 MST

Dell Inspiron 15-5567: Battery capacity counter recalibration

Tue, 18 Dec 2018 20:23:23 -0700

I have an Inspiron 5567. It’s 1yrs old and the battery shows ~27WH remaining capacity from 42WH (original).

The problem is that after bms reports 0 energy left windows shuts down. If I turn it on it says battery is flat, no more energy left bit still works fine. It can run 2 more hours with ~5000mW power need. So as I calculated there is 10 WH more in the battery. The same at charging. It reaches 99% and stuck there. 10 more WH goes to the battery without problems and then jums to 100% and finishes charging. That 10+27 WH from 42 is looks fine form me for a 1yrs old laptom mainly used from AC power.

I think the battery is ok only the bms coulom counting algorythm is driftied that much. On my other Lenovo laptop the recalibration is done automatically when I do a complete full discharge-full charge-full discharge cycle. I tried the same on this dell without succes. Is there any method or software to recalibrate dell battery capacity counter?

⟐ Commented December 18, 2018 at 20:23 MST

Dell Inspiron 15-5567: Dell Inspiron 15-5567 not powering on.

Wed, 03 May 2023 10:54:04 -0700

I have an Inspiron 5567 that I saved from recycling so no history or background on it. When attempting to power on the fan spins full blast for 6 seconds and powers back off. No blinking codes just a solid white light that I assume is normal. Backlight on the display and keyboard do not light up. So far I have tried, unplugging the CMOS and regular battery while holding down the power button, reseating the RAM and trying a different slot, trying a different RAM stick, doing a bios recovery thing I found online (but it doesn’t POST so it can’t do that anyway) completely removed the logic board and inspecting for corrosion/obvious missing components, and bathing the board in 99% isopropyl alcohol while gently scrubbing with a toothbrush to no avail. I got it to power up maybe a minute aT the most and it passed the POST maybe a total of 5 times before doing the fan spin thing again. But it didn’t stay powered on and would freeze in the BIOS or while attempting to boot into a USB. Is there anything else I can do or is this thing dead?

Thank you

⟐ Answer unaccepted May 03, 2023 at 10:54 MST

Dell Inspiron 15-5567: How can I remove a stripped screw?

Mon, 23 Sep 2019 07:39:17 -0700

I was trying to remove the screw to get into the laptop and ended up stripping the screw. Any idea how I can take it out?? I've tried using superglue, didn’t work

⟐ Answered September 23, 2019 at 7:39 MST

Dell Inspiron 15-5567: Instructions showed wrong cable for power - Did I kill it?

Wed, 17 Jun 2020 22:52:22 -0700

I followed the instructions for replacing the display assembly, but found out that the indicated cable for the battery was the display cable. When I was reassembling it, there was that little pop and ozone we don’t want to smell. I can’t get it to power on now. I’ve tried reseating the battery and display cables, but it still won’t come up. No indicator lights, no beeps, no fans.

What’s needed to salvage this situation?

⟐ Commented June 17, 2020 at 22:52 MST

Dell Inspiron 15-5567: I already replaced the screen but there is still no display

Thu, 22 Mar 2018 06:50:18 -0700

Hello everyone.

As the title says, I already replaced the screen but there is still no display. I already tried connecting it to an external monitor and the unit works just fine (well, except for the laptop monitor).

When I start up the laptop, there is a very very faint DELL icon on it. The icon always shows on the start up.

Any ideas where the problem might be?

⟐ Answered March 22, 2018 at 6:50 MST

Dell Inspiron 15-5567: Nothing showing on display ...its black

Fri, 03 Nov 2017 17:41:52 -0700

Some small problem I get inside my laptop,

I tried to reset this but now when I switch on this laptop .....it comes logo of dell and after few minutes the display goes black.... nothing show on display ...

Keyboard is working...

Please give me solution sir.

⟐ Answered November 03, 2017 at 17:41 MST

Dell Inspiron 15-5567: Standard 1920 x 1080 display not available

Tue, 11 Jul 2023 01:29:43 -0700

I use Dell Inspiron 5567 with Windows 11 (previously Windows 10) and according to all sources, the default resolution is 1920 x 1080. However this remains unavailable in Windows settings. I have updated the Intel HD 620 card driver to no avail (current version: 27.20.100.9664).

Is there anything else I can do to force it to switch to 1920x1080? Many thanks.

Specfications:

Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.70 GHz

RAM 4,00 GB

Windows 11 Home 22H2

Compilation: 22621.1928

Windows Feature Experience Pack 1000.22644.1000.0

⟐ Commented July 11, 2023 at 1:29 MST

Dell Inspiron 15-5567: Laptop doesn't boot after taking apart a putting back.

Fri, 16 Jun 2023 19:25:30 -0700

So pretty much title but at first the fans started spinning full speed and the batter indicator lit up, nothing else. When I opened it again to look what was wrong, after disconnecting a ribbon cable (I think it lead to the monitor) I touched something with it and the battery indicator flickered, and now it won't even show signs of life. I think something short circuited but don't see anything on the motherboard.

⟐ Commented June 16, 2023 at 19:25 MST

Dell Inspiron 15-5567: HDMI port not being detected

Wed, 17 Nov 2021 03:09:37 -0700

When I connect my laptop to an external monitor through the HDMI port, no signal is detected. I've changed settings and tried everything. Does the HDMI port need to be replaced/fixed? I can't find any information about this HDMI port for replacement. HDMI cable and external monitor has been tried with other laptops and work fine.

⟐ Answered November 17, 2021 at 3:09 MST

Dell Inspiron 15-5567: Anyone replaced keyboard Inspiron 15-5567

Wed, 07 Aug 2019 09:44:27 -0700

I have a couple bad keys on my keyboard. Nothing I’ve seen online shows how to replace just the keyboard, but I see a lot of keyboards available for purchase but haven’t been able to find a single tutorial on keyboard replacement.

Has anyone successfully replaced the keyboard on this model?

⟐ Commented August 07, 2019 at 9:44 MST

Dell Inspiron 15-5567: My charging port broke and I'm not able to charge my laptop

Sun, 04 Mar 2018 18:44:51 -0700

My charging port broke and now when i connect the charger I'm getting a mesage the i have plugged in a wrong charging cable and my system performance is affected.

⟐ Answer accepted March 04, 2018 at 18:44 MST

Dell Inspiron 15-5567: Why can't I download anything?

Sun, 24 Dec 2017 07:58:35 -0700

I have tried downloading Google Chrome, an anti virus and it just doesn't work. I have windows 10 on another computer so it's not that I don't know how to use it. I do not like Microsoft Edge at all. I got the laptop from Dell on Thursday, December 21, 2017, brand new and nothing seems to work.

⟐ Answer deleted December 24, 2017 at 7:58 MST

Dell Inspiron 15-5567: Invalid configuration information -please run setup program

Wed, 07 May 2025 10:02:19 -0700

Invalid configuration information -please run setup program