iFixit - Answers With Device "Dell G3 15 3500"

Dell G3 15 3500: Game shift key not working

Mon, 28 Oct 2024 02:57:34 -0700

Game shift key not working while gaming

⟐ Answered October 28, 2024 at 2:57 MST

Dell G3 15 3500: The graphics card is disabled when plugged in

Sat, 22 Mar 2025 14:07:49 -0700

When I connect the power cable to the laptop, the graphics are disabled, but if I disconnect it, it works. I have already reinstalled Windows and used the disconnected battery to rule it out, but I still haven't found the problem.

⟐ Answered March 22, 2025 at 14:07 MST

Dell G3 15 3500: Is it okay if I change my battery to a 53Wh instead of 51Wh?

Thu, 02 Jan 2025 02:47:53 -0700

I have this Dell G3 3500laptop since 2020, i would like to know if i can change the battery, to a newer one, with 53Wh even though the battery that my laptop has is a 51Wh, because everytime i turn it on, must remain connected to the charger, and i know it is bad for a laptop, it says in the alert the laptop doesn't charge anymore because of the battery... I'm just begun working from home, and i am new in tech related issues, please help.

⟐ Answer accepted January 02, 2025 at 2:47 MST

Dell G3 15 3500: Hard disk gets detected then undetectable when trying to access it.

Sat, 29 Jun 2024 19:22:22 -0700

Hello, my Dell laptop was starting to not detect the hard disk since due to a Windows Update. Tried to System Restore but again faced the BSOD. It got to a point where the SupportAssist OS Recovery can even cause the hard disk to become undetectable when it's used for like resetting. I tried to use a Windows 10 ISO USB to install, and the hard disk can be displayed when trying to install, but at some percentage it shows "Windows cannot access the installation sources" and the hard disk once again becomes undetectable (It did succeed in formatting the hard disk).

Note that the hard disk will once again be detectable after around 3 to 4 hours when left on in BIOS settings or just turned off. I just want to find a way to fix this hard disk not found at all, or at the least eliminate the four hour wait to get hd disk detectable where there's high chance that it gets undetectable.

Please guide me to fix this, any method is appreciated and feel free to ask any information about my laptop. One method can be to boot OS from USB, but I want to know other methods. (Preferable methods are those not involving disassembly of laptop for fixing physically in the inside but any method is allowed to be posted here)

⟐ Commented June 29, 2024 at 19:22 MST

Dell G3 15 3500: Laptop shuts down randomly when connected to power supply.

Thu, 14 Sep 2023 19:29:58 -0700

Hello, my Dell G3 3500, which is 3 years old, shuts down most of the time after sometime when connected to power supply. This has only occurred after I reinstall Windows 11 in June this year. The fans kick in, and then the taskbar shows an application with no icon, the error sound of Windows 11 triggers and then the laptop shuts down. Event Viewer cannot identify the problem and the surface of the laptop wasn't too hot as I have a cooling pad. It happens anytime, whether I browse Google or play some video games. Defender doesn't detect any virus but Microsoft is becoming a virus to me! SFC detects nothing and drivers are all good. All I know is that this problem never occurs again after turning on the laptop when it abruptly shut down. This problem might occur after 15 minutes or upto 3 hours. Please help me fix this as I always need to remain connected. Any solution would be very helpful! Thank you.

⟐ Answered September 14, 2023 at 19:29 MST

Dell G3 15 3500: The lock in my screen is broken

Fri, 31 May 2024 01:56:22 -0700

What steps can I take to repair or replace the broken lock in my laptop screen, which makes clicking sounds and opens more each time I try to close it, revealing some internal parts, while everything still works except the camera?