iFixit - Answers With Device "Dell G15 5000 Series"

Dell G15-5510 Gaming: Wire in the way of 2nd SSD slot

Tue, 09 Jan 2024 15:13:52 -0700

I'm planning to put an M.2 2280 in the 2nd SSD slot, but there's a wire in the way of it. Where's a good place to put the wire?

⟐ Commented January 09, 2024 at 15:13 MST

Dell G15-5511 Gaming: When moving my laptop around, the screen glitches and freezes.

Sat, 13 Jan 2024 09:53:46 -0700

I have this issue mostly when i pick up my laptop too fast with one hand or when i keep it on my lap.

The screen glitches (shows pink and green pixels in random spots) then freezes, or if it doesnt freeze, it shows a blue screen with no error indication.

This is not a software issue 100%, i have reinstall windows twice and problem persists.

Please advice what to do

⟐ Commented January 13, 2024 at 9:53 MST

Dell G15-5530: black screen not displaying

Sun, 01 Mar 2026 21:41:11 -0700

keyboards lit

nothing displaying

fans not spinning

still blinking 2 amber and 3 white lights

⟐ Commented March 01, 2026 at 21:41 MST

Dell G15-5511 Gaming: The laptop randomly wouldn't turn on

Thu, 14 Mar 2024 09:21:20 -0700

In the morning I was gaming on the laptop everything was fine the temps were a bit too high but anyways after I finished I disconnected the charger from the laptop and closed the power outlit (Note: I have two extention cable connected to each other since they are too short) after some time at arround midnight I go back to turn on the laptop I get nothing not even a single light I tried charging it with different wall outlit but still not even getting a single light from the laptop. I can tell the charger is working I even tried a hard reset still nothing. Something I forgot to add is that I allways leave the keyboard and mouse plugged in to the laptop

⟐ Answered March 14, 2024 at 9:21 MST

Dell G15-5510 Gaming: How can you tell if it broke down?

Mon, 08 Dec 2025 20:31:36 -0700

The other day, while I was taking my laptop to university, some liquid spilled on it. I didn't notice and turned it on, but it was too late; the laptop wouldn't turn on anymore. Now I don't know what to do to fix it because some people tell me it's the CPU, others say the power supply, and I don't know how to figure out what's wrong or how to fix it.

⟐ Answered December 08, 2025 at 20:31 MST

Dell G15-5510 Gaming: I change my battery and is now working

Mon, 30 Sep 2024 00:32:45 -0700

I change my battery on my dell g 15 5510 with exact same specs 69kf2 and the laptop is not recognized the battery and now the battery led is flashing amber and white flash rapidly. This the battery that I ordered Dell 69KF2 Battery

⟐ Answered September 30, 2024 at 0:32 MST

Dell G15 5000 Series: Dell G15 5520 system locks up when alt-tabbing out of Minecraft

Tue, 23 Jun 2026 07:46:48 -0700

So... It does this sometimes on random, but most of them are when I'm alt-tabbing from minecraft. The whole Laptop freezes, and showes colorful pixels all over the screen. The keyboard and mouse are completly unresponsive. The only thing I can do is to press and hold the power button for 10 seconds. What can be the cause?

The specs are:

Gforce RTX 3060
Intel core i7 12XXXX
32GB ram
Windows 11
Event log - look 22 june 2026 (last crash)

⟐ Answer edited June 23, 2026 at 7:46 MST

Dell G15-5515: Half of my keyboard not working. Tips for repairing?

Mon, 25 May 2026 08:28:50 -0700

So the bottom row of my laptop's keyboard is completely unresponsive. Actually the spacebar still works but I have to press really hard and press it multiple times. I have no idea why it's not working because there hasn't been any liquid damage. I thought the battery was bad (and it was, like only 60% battery health) so I replaced it. But the issue still hasn't been fixed. I'm fine with using an external keyboard, but I'd still like some tips/guide on replacing my keyboard. I saw on YouTube that they were soldering it in and I really hope I don't need to solder it.

Thank you!!

⟐ Commented May 25, 2026 at 8:28 MST

Dell G15-5511 Gaming: Storage space low for no reason

Thu, 12 Jun 2025 06:11:55 -0700

I recently got a Dell G15 5520 that's running Windows 11 with a Core i7-12700H 16 GB memory, and I use it for both gaming and research, because my old one was excruciatingly slow. I haven't had it for a month and the disk space is already low, even though last night I checked it, and it was 227 GB of 453 GB free. Now it's 56 GB of 453 GB free! I ran both defragment and disk cleanup, neither worked. Settings say temporary files are taking up 212 GB, installed apps 65 GB, and other 34 GB. But when I go into temporary files, it only shows 24 GB of stuff, including the downloads folder. I'm Starting to think it's an unfixable virus or something, because my antiviruses WOULD NOT detect anything (I have both McAfee LiveSafe and Malwarebytes Premium). Soon I'll just put all the stuff I care about on a hard drive and factory reset the thing. Please help soon! 🙏🙏🙏

⟐ Commented June 12, 2025 at 6:11 MST

Dell G15 5000 Series: Why won’t my laptop turn on?

Tue, 04 Feb 2025 00:20:50 -0700

After the first two years, my laptop sometimes would just stay at low battery while charging. Since it is a gaming laptop, I would leave it plugged in most of the time. Only when I would use it without it being plugged in and then charge it, it would charge fully. Now it won’t even boot. Or start up. I tore off the back cover but the battery doesn’t look swollen or bad. I can’t really see the battery health because my Laptop won’t post. My power adapter is working and the pin inside barrel connector is not bent or corroded. I think the issue is either the female barrel connector in laptop or the battery. Can anyone help me determine which it is?

⟐ Answer edited February 04, 2025 at 0:20 MST

Dell G15-5515: Water Damage, still usable!

Fri, 20 Sep 2024 16:41:08 -0700

Every since I got some water damage on my laptop, the GPU is no longer detected. If you push on the righ part of the case of the laptop, you can cause a short and immediate black screen shutdown. The laptop still works amazing for CPU only tasks and even mild gaming, the battery life obviosuly improved with no GPU😂

I've been living with this for around 6 months and now I'm becoming interested in troubleshoot the MOBO and soldering if needed to fix my laptop! any reccomendations?

⟐ Answer edited September 20, 2024 at 16:41 MST

Dell G15-5510 Gaming: Alienware command center not working

Sat, 14 Sep 2024 07:52:25 -0700

How to delete cracked Alienware command center

⟐ Answered September 14, 2024 at 7:52 MST

Dell G15-5511 Gaming: Why is my screen not working?

Sat, 13 Jan 2024 05:05:28 -0700

My screen for the laptop will not display, the keyboard will light up. I tried to do a LED test but it still wouldn’t turn on. I disconnected and reconnected the battery cable and it still doesn’t turn on!

⟐ Answered January 13, 2024 at 5:05 MST

Dell G15-5510 Gaming: How to replace a broken screen?

Wed, 22 Nov 2023 18:52:16 -0700

Where can I find a replacement screen for this laptop, and what are the steps to replacing it?

⟐ Answered November 22, 2023 at 18:52 MST

Dell G15-5510 Gaming: How do I replace the charging port on my Dell G15?

Sun, 17 Sep 2023 06:49:12 -0700

I have ordered a replacement DC Jack but am unsure how to install it. Do I need a soldering iron? Or can I avoid this if possible.

Thankyou in advance!

⟐ Answer accepted September 17, 2023 at 6:49 MST

Dell G15-5510 Gaming: Is there 2 slots for SSD?

Wed, 19 Apr 2023 14:08:53 -0700

In the hardware specifications it is said:

Two M.2 2230 / 2280g SSD PCIe Gen3 x4 NVMe up to 2 TB

Does it mean that it’s possible to install a second M2 internal SSD?

⟐ Answered April 19, 2023 at 14:08 MST