iFixit - Answers With Device "Creality 3D Printer"

Ender 3 Pro and V2 32 Bit: How to fix blue screen

Mon, 30 Mar 2026 19:50:48 -0700

It was working then just got blue screen 2 of them

Ender 3 V3 KE: Heat bed is not heating as expected : CB2565

Mon, 19 Jan 2026 03:18:09 -0700

Hello, my heating bed has been failing to "heat as expected" and throws an error code of CB2565. My question is does this code need a complete bed replacement or is it usually an easy fix? Also, if i need a new print bed, will the replacement bed for the SE work, or do I need a KE bed. I'm still new to 3d printing and this is my first hardware issue since i bought this printer a year ago.

Creality Ender 3 Pro: Why is my printer not wanting to print.

Mon, 03 Nov 2025 13:06:37 -0700

I recently got a Ender. 3 pro and installed new firmware on it because I had the blank blue screen. Once I did that, I tried running a print but all it did was heat up the extruded and bed, then acted like it completed the print.

Ender 3 v2 Neo: The scroll wheel won’t work

Mon, 24 Mar 2025 15:14:54 -0700

The scroll wheel dosent do anything when turned

Creality 3D Printer: LED isnt working at all, no response, purchase a new one and still no

Fri, 14 Mar 2025 13:13:39 -0700

How can I repair this control box problem with the LED not even turning I've interchanged the new LED and the old LED screens and also interchanged the rainbow cord with the new cords they shipped, and still no response, how can I repair this LED to the older creality CR-10 series?

Ender 3 v2 Neo: z axis flashing question marks.

Tue, 31 Dec 2024 21:24:26 -0700

i just got an ender 3 v2 neo and my z axis keeps flashing question marks and auto setting to 10. i have auto homed. reconfigured, stored configuration. and attempted to move z axis with knob and nothing is working with z axis. i have even replaced x axis motor and nothing is changing. i need help. System info shows v1.1.8c

when 'moving z axis, motor will only move item upward.

⟐ Edited by author December 31, 2024 at 21:24 MST

Creality Ender 3 Pro: How can I remove broken filament from the hose

Sat, 12 Oct 2024 22:46:12 -0700

I have a problem where the efter cannot move the filament forward and very little is coming out through the nozzle. Unfortunately the filament is broken inside the house so I cannot get out the cut off filament att the end.

Is the problem with the exrruder or the hot end or something else?

CR-10 V2: Screw for heating block to lock heating cartridge

Thu, 20 Jun 2024 06:11:43 -0700

Hi.

Does anyone know what size screw the CR-10 V2 uses for the screw that fasten the heating cartridge to the heating block?

Creality Ender 3 Pro: Ekranda gözüken "THERMAL RUNAWAY" nasıl çözülür?

Tue, 13 Feb 2024 07:20:43 -0700

Thermal Runaway

Cycle Power! Temperature drifted to

far from setpoint. Excessive part cooling, improper PID values or failingcomponents can cause this.If problem

persists, connect to serial monitor.Thermal Runaway Cycle Power! Temperature drifted to far from setpoint. Excessive part cooling, improper PID values or failingcomponents can cause this.If problem persists, connect to serial monitor.

⟐ Commented February 13, 2024 at 7:20 MST

CR-10 V2: Control knob got stuck then snapped off and I don’t know what to do.

Wed, 29 Nov 2023 22:02:24 -0700

I was trying to use my CR-10 which I had just bought, and the knob started getting stuck every so often. I didn’t think much of it until it permanently got stuck in a compressed position and then snapped clean off when I tried to jimmy it free. Now I don’t know what to do. Are there replacement assemblies that I can buy and install, or is my printer just officially done for?

Creality CR-20: extruder fans on creality cr20 pro

Sun, 12 Nov 2023 17:27:41 -0700

are both fans on the extruder supposed too run full speed all the time? This printer was working just fine, all the sudden the filament would not melt. Dose the mother board need to be flashed?

Creality Ender 3 Pro: 3d printer bed not leveling

Mon, 14 Aug 2023 11:53:24 -0700

I don't know why, but the back right 3d printer bed leveling knob won't make the bed go up and down when I twist it. I tried taking the knob off and the screw won't do anything at all either. I know that this is probably just a simple piece of hardware that I need to tighten, but I don't want to make the issue worse or break something by just playing around with it.

Creality Ender 3 Pro: printer halted ,please reset

Sun, 16 Jul 2023 03:51:27 -0700

my printer stop working, this massage shows up when i want to print or reset at home offset, i stuck ..........

Ender 3 v2: My display is showing a black screen

Tue, 20 Jun 2023 05:58:49 -0700

I had to replace the printing head on my printer and when I'd finished the screen started only showing black when the printer is switched on.

Edit: I have read that the software may need updating but I have no idea how to do that without using the screen.

⟐ Edited by author June 20, 2023 at 5:58 MST

Ender 3 v2: Touch Screen Went Blank

Sat, 01 Apr 2023 07:35:37 -0700

I recently upgraded my Ender-3 Pro w/auto leveler to a 4.2.7 silent motherboard and touch screen display. Everything seemed to work great. Then I made a big mistake. I put the wrong micro sd card in the printer and turned it on. I think I had a .BIN file on it that I thought I had deleted. Now my touch screen comes up with only blank screen and backlighting. I think it needs to somehow be re-flashed. The Creality web site has all kinds of flash files I don't have a clue which one to use. Am I screwed or what?

Creality 3D Printer: E1 Thermal runaway issues

Mon, 27 Mar 2023 17:32:23 -0700

I recently replaced the thermistor after this error thinking it was that and it still is giving me this error when printing at 220c but it wont give this error at 200c. Any ideas what this problem is?

Creality Ender 3 Pro: My prints aren't turning out at all and I have no idea how to fix it.

Sun, 08 Jan 2023 15:08:11 -0700

I've had my printer for a couple of weeks and it's first print was perfect, but the print after that didn't work. the only difference I made was the filament, but even after changing it the problem persists.

I printed something flat and it turned out really nice, but the moment it tries to go upward is when the problem occurs. it just looks like an overflow of filament but I have tried to decrease the output, I have now reset my printer more times than I can count and am lost.

I just have no idea and have asked many friends and they said that they have never seen it. I stopped this print about half way through to maybe troubleshoot and still just don't know.

CR-10S PRO: Why printer "Homes" 4" above build plate?

Fri, 23 Dec 2022 02:28:48 -0700

My brand new printer during preparation to print "Homes" the print nozzle approximately 4" above the center of the build plate. I have reached the limits of what I know trying to fix this. I am now wondering if this could be a software coding issue telling it the wrong height for the Z axis. I have also been in contact with the company and they have been offering help as best as they can through emails but none of their fixes have helped.

CR-10S Series 3D Printer: I can't update my firmware.

Tue, 13 Dec 2022 10:05:20 -0700

I installed BL touch on my CR-10 S5, and I tried to follow updating the firmware. But the compiling is always fail. I downloaded numerous versions of marlin for cr-10s 5. None of them works.

⟐ Answered December 13, 2022 at 10:05 MST

CR-10S PRO: Touch Screen only can access the Settings Menu

Thu, 20 Oct 2022 07:08:12 -0700

Out of the box, the CR-10S Pro V2 can:

- Print 3D Models ( Only through the Splicer program that came with the product )
-accuses products Touch screen "Info" option in settings menu.

Out of the box, the CR-10s Pro V2 cannot:

- Touch Screen can not accuse any of the menus ( Heating , printing , leveling )

- Printing ,heating,leveling menus will not " open " when the user pushes the screen to open the menu only "Info"in sub menu will open in the Settings main menu.

The machine is currently in an unusable state without the ability to set the heating, printing, and leveling parameters.