iFixit - Answers With Device "Canon PowerShot SD960 IS"

Canon PowerShot SD960 IS: Why do I get the "lens error restart camera" message?

Tue, 29 Nov 2016 13:19:01 -0700

When I turn on my camera I get a message that says "lens error restart camera" and the lens won't open. How can I fix this?

⟐ Answered November 29, 2016 at 13:19 MST

Canon PowerShot SD960 IS: Why is my memory card not working?

Mon, 26 Sep 2016 19:01:23 -0700

The camera is not reading my memory card when inserted.

⟐ Answer accepted September 26, 2016 at 19:01 MST

Canon PowerShot SD960 IS: Why isn't my flash working?

Mon, 26 Sep 2016 18:57:50 -0700

I took a lot of pictures on a trip, and when I returned home and tried to take a photo the flash wouldn't work.

⟐ Answer accepted September 26, 2016 at 18:57 MST

Canon PowerShot SD960 IS: “Change battery pack” only when AUTO mode selected

Sun, 29 Jun 2025 23:51:47 -0700

I recently found my old Canon and batteries, and let both batteries charge to full power. When I tested the camera, everything seemed to be working until I switched it to AUTO mode (worked on picture and video mode). The camera says “Change battery pack” and shuts off, but I’ve changed it between both battery packs and attempted to clean the contacts with no luck. Both batteries are official Canon batteries. Please help, do I need to buy a new battery pack or a whole new camera?

⟐ Edited by author June 29, 2025 at 23:51 MST

Canon PowerShot SD960 IS: Camera only takes videos.

Thu, 06 Jul 2023 20:46:44 -0700

The camera has been stored for years.

I took it out. Charged the battery. Inserted an SD card.

It will only take videos- even on picture mode.

I cleaned the shutter button and it's working now.