⟐ Edited April 04, 2026 at 14:21 MST

⟐ Commented March 12, 2026 at 7:03 MST

So I either preferably fix this somehow or in the end I will be forced to brake the latch so the lens goes all the way to the end of the barrel route and quite possibly there wont be a problem apart from not having the cover closed at any time.

Video that I found that shows this exact problem is :
replaces the lens part with another one

so I just uploaded my video : curtain latch issue

Its this IRING BARRIER thingy.

for recording and info for all purposes I leave this picture of the front cap - it takes some serious effort to take out - after this someone can really replace the lens

Any ideas greatly appreciated !!

⟐ Edited by author November 01, 2025 at 12:47 MST

⟐ Commented November 01, 2025 at 11:52 MST

⟐ Answered November 01, 2025 at 8:32 MST

⟐ Answered October 17, 2025 at 14:35 MST

When you turn the camera on you see a blank screen with the setting information displayed. Now, for some reason when you press down on the back middle of the camera the display lights up with an image. So clearly the LCD screen isn’t broken. I have managed to take a picture while pressing down and without pressing down. In playback mode the picture I took without pressing down shows up as a completely black image whereas the picture I took while pressing down shows up regularly even if I’m not pressing down on the camera.

I would be really grateful if someone could help me identify the component that is malfunctioning and/or provide any insight on how to fix this problem

Edit: can someone help me identify the type of screw used here. It looks like a mix between a Philips and a Robinson but It doesn’t really looks like either. Using just a Philips heads doesn’t work (I tried).

⟐ Commented September 13, 2025 at 13:30 MST

⟐ Answer edited June 29, 2025 at 8:33 MST

⟐ Answered May 13, 2025 at 2:09 MST

⟐ Answered February 25, 2025 at 19:31 MST

Lens Error - Will shutdown automatically - Restart camera

The lenses stay down and in place.

⟐ Answered November 02, 2024 at 8:58 MST

⟐ Answered October 25, 2024 at 1:29 MST

⟐ Answered July 24, 2024 at 23:15 MST

⟐ Commented July 09, 2024 at 18:11 MST

I have a canon G7x mark 2 that was working perfectly fine today for about 2 mins before it went to !&&*. I turned the camera on and it was fine before the camera seemingly “turned off”. When I pressed the power button to turn it back on the camera powered up as usually but the screen was completely black. There was no indication that the screen was even connected to a power source. The LCD screen looks as it would if the camera is off. No background glow, no error message displayed. Just a black screen. Everything else works, sounds, buttons, battery is fully charged. I do not understand what caused this as I said the camera was completely fine before it randomly went into this mode. The battery is new so it can’t be this. I already opened a support ticket but I just want to see if anyone has any advice here before I ship my camera off. My birthday is on Saturday and I’m going away on a trip which I expected I’d have a camera with me for. Any suggestions are appreciated! Thanks in advance.

⟐ Answered July 05, 2024 at 8:35 MST

Can anyone who has any experience, please guide me as to:

1. How to proceed?
2. How to know if I can just replace the lens?
3. How to know what I would need to calibrate and what software would I need?

Thank you!