iFixit - Answers With Device "Bosch Freezer"

Bosch Freezer: Fitting a new Gasket

Tue, 07 May 2024 06:56:18 -0700

Chest freezer 11 years old won’t close properly looks like seal problem

⟐ Commented May 07, 2024 at 6:56 MST

Bosch Freezer: Bosch fridge/freezer condenser pipe leak

Tue, 19 Dec 2023 06:48:23 -0700

I have a BOSCH side by side fridge freezer. In April I noticed the freezer wasn't freezing so I called BOSCH and an engineer came. He did a diagnostic on all the moving parts where he told me the compressor is faulty and it's going to cost just over £600 to replace. I agreed and 2 days later another engineer from BOSCH came to replace the compressor. This engineer checked whether there was any liquid in the system and of course NO liquid. He then vacuumed the system and re-gassed. I asked why this issue occurred and he said it seems there was a blockage but seems OK now as its holding pressure. The unit worked perfectly for 2 months. But after then I turned the unit off as I wanted to clean the inside. The unit was turned off for about 3 hours. The next day I opened the fridge and it wasn't cool. I called BOSCH again where the 1st engineer came and without checking anything said its an internal leak and can't be fixed but he would get the same engineer to come and re-gas the unit. So last week the unit was re-gassed but he didn't vacuum the system and that day it began to cool down. The engineer told he sprayed a liquid on all the exposed areas to detect whether there was a leak. After 30mins or so he explained he wasted able to see any viable leaks and it must be an internal leak which can't be fixed due to the unit having pipes that are enclosed. However, that night I heard a strange noise coming from the back of the unit. I investigated and found the condensor pipe where it bends was leaking liquid and bubbles where forming. I again called BOSCH but the call centre refused to send an engineer stated the unit cannot be fixed and if an engineer was to come out I will be charged again. I did explain that on their website they do sell condenser replacements and that's where the leak is. Never did I expect BOSCH customer service to be so poor.

My question is, if the leak is coming from the condenser pipe can this be replaced easily and is it worth fixing??? The unit is 9 years old and I paid £3000 it's in excellent condition.

Thank you in advanced to your help

⟐ Edited December 19, 2023 at 6:48 MST

Bosch Freezer: Why is there a rusty/corroded pipe along the top of my freezer?

Tue, 19 Dec 2023 06:50:47 -0700

We had guests staying in our house for the past week and they didn't close the freezer door properly. Upon arriving home, I noticed that the top freezer drawer was frozen shut and a ton of ice/snow was building up all over the freezer from being exposed to the air. The top drawer was about 50% full of ice/snow. Long story short, we've spent the past 24 hours with the fridge/freezer off waiting for all the ice and snow to melt so we could use it again. Now that almost all the ice and snow are gone, I've noticed a damaged-looking pipe along the top of the freezer. Did this happen because they left it open? Does it seem like an older issue? Should I be worried about the health of my freezer? See photo for details.

So it looks like its a BOSCH fridge/freezer combo. See the photo for full details (I live in Germany so I guess the info is in German, but looks like it's also in English). Today is actually the first day I've ever seen that pipe, meaning its been covered in ice buildup for the past 2 years LOL (I'm also guilty of leaving the door open for a few hours once which is probably why the ice built up?). But the ice-build up was never bad enough that the door wouldn't close. I think these guests of mine left it open for quite a while and I only noticed it several hours after getting back. It's entirely possible that the fridge door was open (just a tiny crack) for days. Its back on now and cooling down again, with all ice removed. Lets hope it stays that way!

⟐ Edited December 19, 2023 at 6:50 MST

iFixit - Answers With Device "Bosch Freezer"

Bosch Freezer: Fitting a new Gasket

Bosch Freezer: Bosch fridge/freezer condenser pipe leak

Bosch Freezer: Why is there a rusty/corroded pipe along the top of my freezer?

Update (06/21/2022)