<![CDATA[iFixit - Answers With Device "Blackberry Key2"]]> https://www.ifixit.com/Answers/Device/Blackberry_Key2/Unanswered?rss=yes en-US Fri, 22 May 2026 18:23:33 -0700 <![CDATA[Blackberry Key2: Why is my screen frozen and how do I fix it?]]> I pressed an image in social media to download it. A 'thumbnail' of the image appeared in the centre of the screen and stayed there.

At the same time, the touchscreen stopped responding. None of the icons (including the 'phone icon) work and I am unable to switch off the phone or reboot it.

I can't make calls and don't know whether I can answer them when received.

PLEASE HELP!!!!

⟐ Commented October 12, 2025 at 16:28 MST

]]> https://www.ifixit.com/Answers/View/921582/Why+is+my+screen+frozen+and+how+do+I+fix+it https://www.ifixit.com/Answers/View/921582 Sun, 12 Oct 2025 16:28:14 -0700