⟐ Answered October 11, 2024 at 8:29 MST

I have critical data stored on it which I need to get off....yes I had backed it up religiously twice weekly with the Desktop Manager due to the how important the data is but my pc (along with the dedicated backup drive) died at the weekend so my Blackberry is the only place where I have the outlook data (calendar/task/email) info which is so critical.

Do you know of a way to extract data from a handset that won't power up? Vodafone's 'red box' can only transfer data off the device if its powered up but if I could get it to power up, I could use the Desktop Manager to get the information myself. I've tried leaving it for periods to charge and then removing the battery and re-inserting, turning on with the charger plugged into the mains and pressing the on button whilst connecting the charger and then putting the battery in but neither have worked thus far. I've installed the Desktop Manager on my son's pc but again, because the handset won't power up it cant connect.

Any suggestions greatly received please! :)

⟐ Answer accepted September 30, 2023 at 22:03 MST

⟐ Answer accepted August 07, 2023 at 5:38 MST

⟐ Commented February 26, 2023 at 10:24 MST

⟐ Commented June 04, 2022 at 7:38 MST

My name’s Kyle, I’m 11.

I need to fix this problem on my blackberry bold 9930 (aka 9900 ) that my neighbor gave me. it won’t turn on after I replaced the battery, no red light, no signal on the screen. before without the battery it just had this red light thingy.

⟐ Answer edited August 01, 2023 at 19:50 MST

His story is the phone suddenly turned off. When I connect to mains charger you get a solid red light for about 30 seconds then the red light blinks four times, then off for 4 seconds. No display, no warmth on the battery. I have checked the pins for the dock and the battery, visually look ok. Taken the phone apart, the tab for warranty was still intact, no idea where water sticker may be but no signs of corrosion.

What I've tried so far... put on charger, battery removed for a few minutes then replaced (got that idea from a forum) plug in to mac, hold power button for very long time (also from forum)

I've put the bb disc in the mac, but think it's a windows thing.. am I wrong? either way the mac didn't see the phone via USB but the red light is now constantly on.

The forum mention that a completely dead battery needs to be "trickle charged" back to life..

no.1 buy new battery..... any other pearls of wisdom? As you know I fix iphone 3G's so this is not my thing. Any help or advice greatly appreciated.x

⟐ Commented December 25, 2021 at 19:27 MST

⟐ Commented August 08, 2021 at 8:12 MST

⟐ Answer edited July 01, 2021 at 9:09 MST

Actually, I am seeing a very weird error in my Blackberry bold 9790 when I open my camera app “Could not start the camera. Close other applications and try opening the camera agian.“ I tried all solution at the software end, but it seems the issues is with hardware.

So, I want to replace the camera of my phone or disassemble to check issues.

So any guide, how I can disassemble the camera?

So any other solution for this?

⟐ Commented May 13, 2021 at 12:22 MST

⟐ Answered July 26, 2020 at 11:28 MST

⟐ Answer accepted November 05, 2018 at 9:06 MST

⟐ Commented September 05, 2018 at 7:42 MST

please i need help

-keeping it plugged and putting battery in, removing waiting30secs and repeating procedure leads nowhere.

-keep escape pressed for safemode boot doesnt work

-keep mute button pressed 30secs doesnt work

mystery selfhealings

-keep 10 hours offline and repeat above doesnt work

next appreaoch keep 24hours ofline and repeat above

-no recognition of usb in computer link

-wahts broken ?

⟐ Answer accepted January 21, 2018 at 10:18 MST

Thank you! :)

Morgan

⟐ Answer accepted December 31, 2017 at 10:11 MST

⟐ Answered November 16, 2017 at 9:50 MST

I have a great BlackBerry Bold 9900, but the SIM card reader tray needs replaing. Do you do that type of repair?

Thank you!

⟐ Answer deleted October 24, 2017 at 22:36 MST