iFixit - Answers With Device "BLU Vivo 5"

Blu vivo 5: Where did my call log and messages go?

Wed, 25 Mar 2020 16:43:21 -0700

So I have all of my contacts but all of my messages and call logs disappeared. When I go to my settings it says I have all of my messages but when I open the app or hangouts I have zero threads. It will also notify me when I have a new text message but I cannot see said text anywhere. I tried resetting my messaging settings and it didn't work. I'm incredibly confused. Help?

⟐ Answered March 25, 2020 at 16:43 MST

BLU Vivo 5: Opening the battery cover

Sat, 22 May 2021 13:58:47 -0700

So I've been needing to replace my internal battery for my BLU Vivo 5, but how would I open the back of its battery cover?

⟐ Commented May 22, 2021 at 13:58 MST

blu vivo 5: Vibrate to confim connection but wont charge

Mon, 10 Sep 2018 06:05:07 -0700

i got a brand new Blu Vivo 5 phone couple weeks ago as a gift and it was fine. last night i was using it and it had to charge i connected it to my laptop and it was charging then suddenly it just shut off and wont charge. it keeps telling me power is low and it just wont charge whenever i connect it to my laptop i would hear when it connects then disconnects if i use the wall adapter to charge it the phone would vibrate but then not charge and i dont know whats wrong. i really need this phone cause its my primary phone so any answers that can help would be fine.

⟐ Commented September 10, 2018 at 6:05 MST

BLU Vivo 5: blu vivo 5 charging problem

Wed, 14 Aug 2019 02:18:56 -0700

Why wont my blu vivo 5 charge? I plugged it in the charger, and it takes a day to increase by 1%. And it loses charge very quickly when unplugged.

⟐ Commented August 14, 2019 at 2:18 MST

Blu Vivo 5: My Blu Vivo 5 wont turn on

Wed, 04 Oct 2023 09:44:38 -0700

I charge my phone sometimes using the laptop. i always wait until the battery is at 10% before i recharge it. last night if forgot to put it on charge so it completely died and now it wont turn back on after plugging it in the charger nor am i seeing the blue charge light that always show up. the phone vibrates when i plug the charger in and the screen lights up for a while showing the battery charge image and goes out again but the little blue charge light does not come as it always does while charging. left it plugged in all day but still no luck in getting the phone to turn on again. any advice??

⟐ Commented October 04, 2023 at 9:44 MST

Blu vivo 5: Black screen on Blu Vivo 5

Fri, 01 Sep 2023 20:26:53 -0700

Just recently purchased a new Vivo 5. had it in my pocket and it fell to the floor roughly 2 feet. Screen is now black but it turns on. Very disappointed as i had only been running it for a few hours. Not a very robust phone compared to my BB Priv. Will it need to be fixed or will i be able to recover it enough to make it usable?

⟐ Answered September 01, 2023 at 20:26 MST

BLU Vivo 5: Warranty issues, customer service issues

Mon, 02 Apr 2018 18:40:36 -0700

My phone stopped charging after 2 months. Customer service tells me I have to send phone first and then they will send me replacement devise? Where is the logic here? Usually it take at least a week with shipment back and forth. How I suppose to be without phone if I use it for work? Who is in now world can stay for a week without a phone?

If I wait for a week, then I will have to find a replacement phone somewhere myself.

⟐ Answered April 02, 2018 at 18:40 MST

BLU Vivo 5: Can't sign in after factory reset on BLU Vivo 5

Wed, 21 Jan 2026 14:55:46 -0700

Factory Reset Protection (FRP) is keeping me from accessing and setting up my phone. The google account/password do not work and must be corrupt. How can I bypass FRP on the BLU Vivo 5?

⟐ Commented January 21, 2026 at 14:55 MST

BLU Vivo 5: Why is my alarm going off late?

Wed, 28 Mar 2018 20:02:32 -0700

Since my phone updated around January 19, 2018, my alarm has gone off 4 minutes late on more than one occasion. This would not be a big deal except that it is unpredictable and affects my "get up for work" alarm throwing my whole morning routine into chaos. I have checked to make sure that the proper time was set -which it was. (By the way, the way alarms are set in the new version of Android is obnoxious).

⟐ Answered March 28, 2018 at 20:02 MST

BLU Vivo 5: When using my phone it has to be on speaker in order for me to hear

Sun, 10 Sep 2017 14:00:50 -0700

My fun only works on speaker. The person can hear me when I'm talking but can't hear them

⟐ Answered September 10, 2017 at 14:00 MST

BLU Vivo 5: Why can't I make a call

Fri, 03 Nov 2017 13:12:07 -0700

I purchased a Vivo 5 Mini unlocked cell phone to use with my Metro PCS service and when I put in my SIM card it does read the SIM card in my phone book is there and says I'm connected to Metro but when I try to make a call it says that the network is not available

BLU Vivo 5: Blu vivo 5R guest mode

Mon, 04 Mar 2024 12:33:08 -0700

How do I get my BLU VIVO 5R out of guest mode....I tried downloading apk file but there is no specific site for that file... please help...I love this phone plus I miss my phone...

⟐ Edited March 04, 2024 at 12:33 MST

BLU vivo 5: My blu vivo 5 is not working

Sun, 04 Sep 2016 19:06:55 -0700

my blu vivo 5 was working fine until i was removing somethings from sd card to my laptop and my vivo 5 stop going on whatapps so i try to reboot my vivo 5 and it didn't turn on back what can i do

blu vivo 5: My blu vivo 5 wont start

Sat, 30 Jul 2016 23:03:06 -0700

my phone is new only got two days an it was charging, y disconect it and try to start it but it just make like a little flas and vibrets and does not start. plsss help

BLU Vivo 5: Why is there no gallery app on BLU phones?

Mon, 20 Mar 2023 09:34:55 -0700

I just got a BLU G5 smartphone a few days ago, and then today I just finished setting up my next phone, a BLU V70 (it wasn’t on the list of devices, so the question says Vivo 5 instead). Neither phone has a Gallery app installed, like every other unlocked android phone I’ve ever owned does. Instead, there is only Google Photos pre-installed; do they want you to use this as your default gallery app instead of an actual gallery app? Is there any way to get a default android gallery app that doesn’t automatically sync to the cloud? For the G5, I just installed a gallery app from the Play Store, but it’s annoying and has ads.

Any advice would be much appreciated!

Thanks:)

⟐ Commented March 20, 2023 at 9:34 MST

BLU Vivo 5: Charging Port Not Working

Sun, 17 Feb 2019 19:24:00 -0700

So my device is most likely water damaged but is not showing to many signs of it being water damaged. My phone started to charge slower everyday and I do not know if it is the cheap charger being junk or the charging port is fried. The device will run normally and last normally under a full charge but takes 7 hours to get a complete charge. Is there a way for myself to find out what the true issue is without buying a cord to test my theory or pay a repair shop to diagnose my phone?

⟐ Answer edited February 17, 2019 at 19:24 MST

BLU Vivo 5: How to download apps from gogfgle , ect ect Not compatable error

Tue, 26 Jun 2018 05:00:22 -0700

trying to download the BIRD, ENJOY the RIDE app keeps saying ( not COMPATABLER )HELP

⟐ Answer accepted June 26, 2018 at 5:00 MST

BLU Vivo 5: Cellular network not detected and invalid sim card

Mon, 04 Jun 2018 01:30:36 -0700

I bought phone because is was compatible with Sprint it's saying sim locked and network not found

⟐ Commented June 04, 2018 at 1:30 MST

BLU Vivo 5: email keeps reappearing after deleted

Fri, 04 May 2018 20:48:38 -0700

why does my email keep reappearing after i delete it

⟐ Commented May 04, 2018 at 20:48 MST

Blu Vivo 5: My phone won't shut up! I need help!

Wed, 28 Mar 2018 23:38:27 -0700

My phone keeps talking and I didn't turn this feature on!

⟐ Answered March 28, 2018 at 23:38 MST