iFixit - Answers With Device "BLU Energy X"

BLU Energy X: Audio glitches in apps like Spotify, YouTube, Google play

Mon, 26 Feb 2024 06:27:12 -0700

My phone glitches anytime I use a music app. It does not glitch during calls or on Snapchat, Instagram, Facebook. Only in music apps. It is brand new.

⟐ Commented February 26, 2024 at 6:27 MST

BLU Energy X: Why can I only have four apps before the memory is full?

Thu, 15 Jun 2023 01:55:56 -0700

I have the BLU Energy Diamond and am pretty pleased with it, had it a year. The only thing I don't like is that I can't upgrade it when it tells me to as it says not enough memory, nor can I download any more apps. I have Facebook, whatsapp, twitter and my banking app on there and THAT IS ALL I have downloaded although there are lots on there which I don't use and came with the phone. Surely this is wrong and I don't know what I am doing wrong. I like the phone but everytime it asks me to update its operating system, I try and it says not enough memory. The photos are saved to a micro SD 32GB card. How come others can have lots and lots of apps but I can't?

⟐ Answered June 15, 2023 at 1:55 MST

BLU Energy X: transfer apps to sd card auto

Thu, 28 Nov 2019 23:23:56 -0700

I have a 32 bit sd card installed, and cannot get my apps transfered to it, how do I do it

⟐ Answer deleted November 28, 2019 at 23:23 MST

BLU Energy X: Why call log and messages history not working

Mon, 09 Sep 2019 02:04:25 -0700

my call log history and messages history are blank

⟐ Commented September 09, 2019 at 2:04 MST

BLU Energy X: Why can’t I use texting? The app opens and then closes right away.

Tue, 27 Aug 2019 07:23:58 -0700

The texting app opens and closes before I get a chance to read or respond to it.

⟐ Answered August 27, 2019 at 7:23 MST

BLU Energy X: Apps won't download. Email won't work.

Tue, 05 Feb 2019 01:18:58 -0700

June 30 my email app stopped working. Message I got - invalid password. Tried delete and reinstall. Tried changing password. Tried other email apps. Message comes up 'not enough space' to install new app, but I have SD card with plenty of space. And the phone storage says lots of space left also.

⟐ Commented February 05, 2019 at 1:18 MST

BLU Energy X: Replacement Back panel needed

Fri, 04 Jan 2019 09:50:45 -0700

Can I replace the back of my blu energy diamond ?

Build number Mra58k

BLU Energy X: How can I fix my screen?

Mon, 24 Sep 2018 14:03:08 -0700

The screen on my BLU Energy X phone got broken. Can I replace it?

⟐ Answer edited September 24, 2018 at 14:03 MST

BLU Energy X: Why cant I set up my Phone?

Tue, 28 Aug 2018 10:09:20 -0700

I just got a blu grand energy cell phone, i turn it on to set it up and get to "keep me up to date" and when i hit next it says "Unfortunately, Settings has stopped". I have tried rebooting the phone and this does not work, and i can only seem to access factory mode, i cant actually get into android to try and do a hard reset. What should i do?

⟐ Answered August 28, 2018 at 10:09 MST

BLU Energy X: Why is my phone responding so slowly?

Sun, 26 Aug 2018 01:13:17 -0700

It was running very fast when I just got my phone, but it seems to be running slower and slower. It takes a long time to process simple stuff, like opening the setting menu, and loading messages. Sometimes the screen freezes when it multi-tasks.

⟐ Commented August 26, 2018 at 1:13 MST

BLU Energy X: Issues out of the box with my new grand energy phone

Sun, 26 Aug 2018 01:06:29 -0700

I am also having issues right out of the box. First of all there isn't even an option for a blu grand energy in the section that list the different models of blu phones ..it list a few different energys and grands but no grand energy...as a matter of fact when u type in blu grand energy in the search box it tells me it finds no matches and only brings up where other customers like myself have typed it with issues. Then my preloaded blu help appndoesn't work haven't even been able to register my phone cause it won't let me. Then everything I try to do I keep constantly getting the msg (:app name) ..isn't responding ..I keep reporting it tho to who and for what purpose I have yet to find out.

When I first logged onto wifi it tried doing a update patch which semi locked the phone I got out of that and told it to run a system check and it rebooted and hard foze...couldn't even turn the phone off ...I was going to go thru the ridiculously complicated task of taking the battery out cause even holding the power button down for 10 secs which should simulate removing the battery didn't work. But on a whim instead waited for the battery to go dead and then recharged it and turned it back on ..luckily that worked...so now even tho it keeps reminding me it has an update still to do it won't do it it says it is having verification issues .which I am sorta thankful for cause I an scared it will lock my phone up again

So now in addition to the *** system isn't responding msg and that program or app .etc shutdown on me...and it does that about programs..apps etc I that I haven't even been trying to use and one after another.. it quite frequently has an extreme delay to respond to my commands or even acknowledge anything I do ..such as tap on the screen to bring up the cursor to type takes as long as from 10 secs to 5 mins to bring up my keyboard and sometimes never does it seems frozen nothing responds ..I have to push the power button to activate sleep mode then again to get my lock screen up to get it to free up again in..everything I do is laggy the only thing that varies about that is the degree if it…it's like wadding thru mud to do anything and at times quick sand ….also randomly in the middle of doing things it will just suddenly shut that function down it disappears and leaves me on the desktop..or will suddenly just reboot itself for no reason. I am so frustrated I was so excited to finally get a new phone and truly expected to be very happy with the Blu grand energy and have had nothing but issues from the moment I got it initially charged and turned on. Please help is this a common issue that's been addressed already with a patch or is this something that is a flaws in this model and maybe that's why it's not listed specifically as a model choice for support.?? Or just some honest answers is all I'm asking for ..even if that answer is we don't know how to fix it. I would truly appreciate any advice .. sorry for this being so long I just wanted to be as specific as I can to help pinpoint a solution.

Thanks

Frustrated but still hopeful

BLU Energy X: Screen moves back and front for no reason.

Sun, 22 Jul 2018 04:21:52 -0700

My phone for no reason just starts moving back and front and opening up my apps its really annoying. What causing this to happen.

BLU Energy X: How can I change icon color?

Thu, 14 Jun 2018 03:40:17 -0700

The color of my icons changed all of a sudden, how can I change them back?

BLU Energy X: Can my phone be fixed?

Wed, 23 May 2018 07:46:40 -0700

My phone screen got cracked and when I put it on it went black and has a light showing lines on the screen. Can it be fixed and be able to work? Or would I need to buy another phone?

⟐ Answered May 23, 2018 at 7:46 MST

BLU Energy X: My texts and call logs vanished and has random icon at top now

Sun, 08 Apr 2018 08:31:55 -0700

Setting says I still have over a 100 threads but there gone cant see them I got 6 unread text an calls but can't get to them??

BLU Energy X: Any thing on Blu grand 5.5 hd

Tue, 06 Mar 2018 16:07:07 -0700

Need parts breakdown for Blu grand 5.5 hd

BLU Energy X: Why does screen stay off when phone rings?

Wed, 07 Feb 2018 17:22:30 -0700

When phone rings the screen stays black. I have to hit the side button and unlock in order to be able to answer. It just started doing this and I can´t figure out how to fix it. It was normal before.

BLU Energy X: Why has my keypad disappeared

Sat, 06 Jan 2018 02:12:35 -0700

my phone does not have keypad, how do i restore it

BLU Energy X: Why does my screen flash on and off while on charge but will not power

Thu, 23 Nov 2017 02:54:49 -0700

My phone will not power on but when I put it on to charge the screen flashes on and off

BLU Energy X: Why is my phone not working

Sat, 04 Nov 2017 04:03:10 -0700

The system needed an update... Or so the notification said... And i updated it. But now the screen is blank and a notification keeps popping up that there is an application error and the Carefree launcher has stopped working.

What do I do?