iFixit - Answers With Device "Asus Zenfone 2"

Asus Zenfone 2: SIM 1 no signal

Tue, 15 Sep 2020 10:40:00 -0700

hello, i have the asus zenfone 2 and today i have problems with slot1 sim card, sim car is insert but is not singal service, when i put de sim in the slot 2 that work god. please i need help.

⟐ Commented September 15, 2020 at 10:40 MST

Asus Zenfone 2: Having problems with my display

Fri, 19 Jan 2018 05:07:14 -0700

hi, i have a problem with my zenfone the screen has some weird lines going down, what connector should i try disconnecti and reconnect to get it to work properly (the phone have been wet)

⟐ Commented January 19, 2018 at 5:07 MST

Asus Zenfone 2: Camera failed to launch

Tue, 07 May 2019 07:41:55 -0700

I am getting this error on my zenfone 2, is there anyway to know if this is due to a hardware problem or a software problem? Any place where i can buy the camera replacement?

My country doesn't have Asus service

I have disarmed and note that the front camera was incorrectly connected , connect it again but the error persists, something I can try?

⟐ Answered May 07, 2019 at 7:41 MST

Asus Zenfone 2: Why its charging very slow? It takes hour to get 8%

Fri, 14 Jun 2019 12:54:36 -0700

I have problem with charging it, it takes about an hour to increase battery level to 8%, I 've checked the battery still good as new, & it decrease normally.. Only problem is in charging, please advise what to do..

⟐ Answered June 14, 2019 at 12:54 MST

Asus Zenfone 2: ASUS ZENFONE 2 ZE551ML not turning on no vibration, no led

Sun, 03 May 2020 05:31:17 -0700

I have a zenfone 2 ze551ml , after trying to firmware update the phone shut off then never turned on , no power, no led and no vibration. when connecting it to usb charger no sign of charging..completely dead. any help?

⟐ Commented May 03, 2020 at 5:31 MST

Asus Zenfone 2: Screen starting to get ghost touches

Sun, 19 May 2019 07:18:12 -0700

Screen is tapping on it's own. I reset to factory and that didn't help. I left the phone off for a week and that helped for a little while but the problem came back!

⟐ Comment deleted May 19, 2019 at 7:18 MST

Asus Zenfone 2: Why is my phone so slow?

Mon, 09 Mar 2020 00:30:11 -0700

Whenever I play Candy Crush I find that my phone functions very slowly. This is especially apparent when I leave Candy Crush in the background and navigate to other applications. What can I do?

⟐ Answer deleted March 09, 2020 at 0:30 MST

Asus Zenfone 2: Why is vertical lines showing on it

Tue, 11 Jul 2017 09:50:17 -0700

My phone is flashing pink and grey lines going up and down on my screen

⟐ Answered July 11, 2017 at 9:50 MST

Asus Zenfone 2: only circle view in my asus zenfone 2,without flip flop...help?

Wed, 26 Nov 2025 17:18:04 -0700

recently i brought a zenfone 2.....but after some weeks it starting showing signs of defective......that is only circle view appears without a flip flop cover.....i can't even switch it off neither can i backup my files from my internal storage,that is when i plug in my USB to my laptop.....help me guys...the first priority is reclaiming my files from my internal storage......

⟐ Edited November 26, 2025 at 17:18 MST

Asus Zenfone 2: How fix question mark battery asus selfie?...

Sat, 01 Dec 2018 06:36:25 -0700

i have probleam with my asus selfie Z00UD.....my old battery have probleam....i change new battery.....but when i put new battery ....question mark show....and i cannot charge ....

⟐ Answered December 01, 2018 at 6:36 MST

Asus Zenfone 2: How can I understand what's the problem?

Wed, 30 Dec 2020 01:21:11 -0700

My phone doesn't work anymore. It neither starts nor charge. The charge's led doesn't go on when i try to charge it. I changed the usb connector but nothing changed. Can someone help me to find the problem? ,

No.

I tried various cable and charger.

It's happened in the night, battery was on 60% but in the day's after morning nothing work , no led's light while charging and no responding when I push the power button.

⟐ Commented December 30, 2020 at 1:21 MST

Asus Zenfone 2: Asus zenfone 2 battery stuck at 50% and can't be charge?

Thu, 28 Nov 2019 09:35:45 -0700

My phone battery stuck at 50% and to turn on it i need to plug the charger. When i unplugged the charger it will soon turn off again.

I have charged it overnight, but still the battery level at 50%. Also still need to plug the charger to turn on it.

This happen after i forget to charge my phone and drained the battery to 0%. I have replace the battery and charger board with new one but nothing happened. Please, can anyone help me, thanks...

⟐ Answer accepted November 28, 2019 at 9:35 MST

Asus Zenfone 2: What is the difference between LCD panel marked AUO and TM?

Wed, 30 Mar 2016 02:44:53 -0700

I purchased a replacement LCD panel with touchscreen digitizer for my Asus zenfone 2. The original (broken) LCD assembly in my phone has the model/code No. TM FHD ZE551ML, but the one I bought has the No. AUO FHD ZE551ML. And it does NOT work, after replacement. Is there any difference? Please help.

⟐ Edited by author March 30, 2016 at 2:44 MST

Asus Zenfone 2: Can I RMA it?

Sun, 07 Aug 2016 19:48:02 -0700

Even if it got damaged by my own fault? I'm guessing not, but double-checking here just in case.

⟐ Answered August 07, 2016 at 19:48 MST

Asus Zenfone 2: Why does my phone die so quickly?

Wed, 21 Mar 2018 08:16:31 -0700

Yesterday I went to call my mother to tell her about The Oscars results only to find my phone was dead. Come to think of it, my phone doesn't even seem to last any longer than 3 hours. How can I increase its lifespan?

⟐ Answered March 21, 2018 at 8:16 MST

Asus Zenfone 2: Why my phone isn't working properly after upgrading?

Mon, 23 Jan 2017 11:53:01 -0700

2 weeks back i updated my phone software. After that day i cant use my phone properly. There is no sound at all. If i restart, then can hear the incoming or outgoing voice just for one call only. I have to restart my phone 10/12 times everyday. How can i fix my problem?

⟐ Answered January 23, 2017 at 11:53 MST

Asus Zenfone 2: suddenly the phone restarted and sim slot1 is not working

Wed, 23 Nov 2016 11:33:35 -0700

my phone simslote1 is not working.in service center they chang the sim ribbon.even it is not working.what is the problem

⟐ Answered November 23, 2016 at 11:33 MST

Asus Zenfone 2: No Sim Card detection and no sound

Fri, 07 Oct 2022 06:38:25 -0700

After a shock, my phone doesn't detect my Sim card, and the sound and vibrate mode doesn't functionning too.

I have tested my Sim card with another phone, the card us correctly detected so it's a phone issue and not Sim card issue.

Regards

⟐ Commented October 07, 2022 at 6:38 MST

Asus Zenfone 2: My sensor for asus cover not working

Thu, 16 Nov 2017 22:14:52 -0700

My asus cover sensor named hall effect sensor get damaged and my mobile is always in the asus cover mode like a round in the screen showing time,so i need to remove that sensor so i want to know where is it

⟐ Answered November 16, 2017 at 22:14 MST

Asus Zenfone 2: Why is my connection sporadic?

Mon, 29 May 2017 17:28:47 -0700

Whenever I leave my sports bar of choice and explore the city, I find that my device's signal can be exceptional at times, and at other times a constant reminder of why I hate this planet and its primitive technology. What can I do to resolve this issue?

⟐ Commented May 29, 2017 at 17:28 MST