My SSD has just crashed (after 2 years and 4 month...)

It seems that the corresponding SSD is the AData xm11 but i didn't find a replacement easily. But does a equivalent exist ? I don't know very well but it seems that the ones on the MacBook Air looks like quit similar.

Could someone tell me which SSD i could put in my UX31A ?

Thank you very much.

⟐ Answered October 02, 2024 at 21:01 MST

⟐ Commented November 26, 2020 at 10:17 MST

I have really bad screen flickering happening on my UX31A. I opened the BIOS and it is still happening there. I am attempting an update to the newest operating system, but I fear that it will not work. Here is a link to a movie I took of the screen.

Would somebody confirm that this is a Motherboard issue? Does anyone know what the fix might be?

Thanks,

Dylan

⟐ Answer edited October 04, 2020 at 23:20 MST

Help please? Thanks.

⟐ Commented August 31, 2020 at 6:59 MST

When I received the Zenbook it was not booting, not reacting at all (no lights whatsoever). I then started using my multimeter to analyse if the AC adapter, the battery or any other component was faulty. However, it seemed the device was getting the necessary voltage/amps (i.e. 19V and 2.37A), although the battery seemed to be rather low. However, I would have expected some kind of reaction.

After some additional research I found that this device often has issues because of the power button being part of the keyboard rather than a separate button. Similarly, people reported that Asus service had replaced their motherboards when they had similar problems.

I then went on to order a replacement battery, keyboard and motherboard. Neither battery nor keyboard seemed to change anything, which left me with the motherboard. And, not surprisingly, the laptop booted correctly after having replaced it. I realised that both batteries were quite low and charged them to about 40-50%. Later that evening, I plugged in the AC adapter again without booting the device.

A few hours later I attempted to boot the laptop again, but the lights only turned on for a few seconds, after which they turned off again and nothing happenend. I wasn't sure what the problem was, but suspected that it could only be related to the AC adapter, because the most important components had been changed. After that the laptop didn't boot anymore. Measuring the power supply revealed that their were no surges or anything alike.

I am now out of ideas and would appreciate if you could let me know your thoughts, as I would really like to get this device running again (it's only ~3 years old). Thanks in advance for your help!

⟐ Commented April 11, 2020 at 4:08 MST

And also where to source a trackpad and a ribbon?

Seems to be a lot of different trackpads across the Asus range.

I’ve got the pad and fixture, but the replacement ribbon I bought seemed too short…

Am I missing a part of fitting it correctly?

I just recently had windows crash and since then my pc does not open. At first it came until windows repair is loading screen but afterwards it didn't pass further than bios. I tried to plug out and in some parts including ssd but nothing helped. It seems that the bios does not recognize the sdd. I had so much valuable data for me on this ssd and I am so willing to save it. Does anybody have an idea what can I do? Thanks!

⟐ Answered November 18, 2019 at 17:49 MST

⟐ Answer accepted September 13, 2019 at 5:12 MST

I am a Belgian student (excuse me if I don’t write very correctly). I have a problem with my ASUS zenbook laptop (UX310) which I bought almost three years ago and since last night it won’t turn on but the battery indicator is green (fixed, not blinking) and next to it the light bulb indicator is blinking so like it is in a deep sleep mode but even if I press the power button for 30sec, 1-2 to 5 minutes nothing happens (I tried other buttons also and the pad)… I tried also with the charger but nothing either.. As the battery indicator is green, I suppose that’s because it is still have battery but I am waiting since last night and I am worried about it because I didnt back up everything… I am an architecture student so I really need my laptop..

I saw that on other posts that they were talking about removing the battery but here it is impossible, the pc is very thin, it is not removable… A friend of my father could take a look but I am not really comforted about this idea because I dont want to lose everything…

So if someone can help me, I thank him in advance

Have a good day

Lucie

⟐ Commented September 01, 2019 at 13:33 MST

Problem is, my little battery disconnecting trick no longer works. Is there a way to plug it in and jumpstart it somehow? Maybe some other things to try? I know Macbooks have a little set of jump pads, does the ux31a?

⟐ Answered June 19, 2019 at 1:08 MST

⟐ Commented May 23, 2019 at 17:17 MST

I have Asus UX31A. it has been a while since it has been freezing if gets shaked or moved. I’ve tried all software troubleshooting methods (memory test, HDD test, reinstall windows, update bios, etc) and couldn’t solve the problem. when the device is shaked while in windows. it start freezing (mouse keep moving for a while) but everything freezes (no BSOD) . if i keep it still and it doesn’t happen for many hours. so i am pretty sure it is because of hardware. I tried to add new CPU paste, tried to tighten the ssd drive. still having the problem. I even tried to open BIOS and shake the device and it doesn’t freeze. I also found that sometimes it goes into bios and doesn’t recognize the hard drive. after few restarts it recognize it then freezes in windows if shaked. I am a bit confused. cause what I think it is SSD problem. but it is well tighten into its slot. and it is SSD not HDD so it shouldn’t be affected with movement!.

are there any suggestions ? I am so tired of this problem.

⟐ Answered March 12, 2019 at 6:07 MST

⟐ Answered December 13, 2018 at 5:03 MST

Laptops list:

ASUS ZenBook 3 UX390UA

ASUS ZenBook 3 Deluxe UX490UA

ASUS ZenBook Flip S UX370UA

These are the devices only found with Power Delivery Feature and also explicitly mentioned in the ASUS specification description weblink.

But, I can't find the clear idea about this feature.

I have questions like

What is Power Delivery in USB Type C?

is it used for charging the laptop or externally connected the peripheral devices or both?

if both, how much power can we get from laptop to externally connected devices?

USB Type C support 100W power delivery, so can we get that much?

what are the power ranges we can get from that?

⟐ Answered October 07, 2018 at 11:21 MST

WINDOWS 8

Okay so the laptop cuts on by power button. System comes on but for some reason goes to Administration password screen with the blue window then me not knowing Administration password I have open the laptop took out the CMOS battery which is also bios chip, but in the process of when I opened it I couldn't find the silver coin looking CMOS battery therefore having to disconnect the KTS battery which is the CMOS and Bios in one. After doing so and cutting back it still once again is cutting on with the power power button but still automatically goes right to Adiministration password with the blue window. Hitting the power button does not turn off the laptop it seems like it's being put in sleep or hibernation mode and pressing the power button on the computer actually held the power button for 4 seconds and still again did not cut off. My question is can I fix it by taking out the ram just get a new kts battery ??

-Power button works - Soon as pressing power button once with no hesitation computer automatically comes to this screen -Never has it loaded anything besides this screen, since the problem first occurred -pushed power button once; fan turned off, but screen seems to be in sleep mode or hibernation mode -Held power button for about 4 seconds released screen just appeared back on with BLUE BOX

FORGOT PASSWORD

MODEL # for ASUS brand

-20MINS to unscrew the screws, this is what was presented ONCE IN ! -Carefully lifted yellow tape then detached battery chip that was connected to the motherboard

Battery once detached from laptop

Battery does look a little damaged ?? :( Seems very fragile

Located this battery, wasn't too hard to find due to it being under the main battery

#1

-Took KTS battery out, waited almost about an hour before plugging both batteries back in

#2-Took KTS battery out (never put back in) -Did replace first battery back in

After doing so, I still once again got this %&$@#+! SCREEN !!!!

⟐ Answered January 29, 2018 at 19:48 MST

⟐ Answer deleted June 15, 2017 at 21:57 MST

since i changed the keyboard on my asus zenbook i noticed a strange phenomena...when running on battery power the screen is flickering almost all the time. But this only happens when i am on battery power. The screen is also very dim.

When i use the ac everything works fine, i get full screen brightness and there is no more flickering at all.

I am running on windows 10, adaptive screen brightness turned of, as well as intel hd graphics battery safer mode...latest drivers installed.

I checked all the ribbon cables and connections, everything fine so far. It would be great if someone could help me out.

Cheers

Ben

⟐ Answer deleted June 11, 2017 at 7:27 MST