iFixit - Answers With Device "Asus X551CA"

Asus X551CA: Why does my computer freeze and turn off when the fan gets loud?

Mon, 11 Sep 2017 02:42:40 -0700

The fan gets louder and my computer feels like its working extremely hard when it is sitting on my lap then it freezes and/or turns off. It also gets pretty warm on the bottom to the touch, could my computer be overheating?

⟐ Answered September 11, 2017 at 2:42 MST

Asus X551CA: Could my power button be damaged from dropping my computer?

Wed, 05 May 2021 06:33:47 -0700

Is there anyway to just replace the power button? Or will I have to replace multiple components?

⟐ Commented May 05, 2021 at 6:33 MST

Asus X551CA: How reset Bios password

Sat, 07 Apr 2018 02:46:40 -0700

How Reset password bios? Ther'isnt battery cmos

⟐ Answer deleted April 07, 2018 at 2:46 MST

Asus X551CA: Keyboard malfunction,hardware or software problem?

Wed, 14 Jun 2023 21:08:10 -0700

Okay so i know this is not the keyboard itself because i have replaced it and didn't fix the problem. Scanned my whole computer and found no viruses, what the problem is, is that if i were to press key "3" that's above letter "E" it would show up as ".74231" if i press letter "E" the results i get are "hge9+" also the caps lock and spacebar act like this, not every key but about a handful of them do. I have already tried the "fn" "num lk" technique but it still does it.

⟐ Commented June 14, 2023 at 21:08 MST

Asus X551CA: How to install 8GB Ram in Asus X551CA?

Wed, 08 Oct 2025 07:55:24 -0700

Hi, im planning to buy 8GB RAM memory for my ASUS X551CA laptop.

How to install the 8GB RAM Memory in X551CA Motherboard ASUS Laptop? and what is the limit of Memory Slots of ASUS X551CA Motherboard? is it 4 or 8 GB only? Thanks

⟐ Answered October 08, 2025 at 7:55 MST

Asus X551CA: How do I upgrade to put in a CD disk drive?

Mon, 29 Sep 2014 10:46:18 -0700

I heard it was possible to put a CD disk drive in but I do not know how.

⟐ Commented September 29, 2014 at 10:46 MST

Asus X551CA: Is Ram upgrade viable

Mon, 12 Jan 2026 16:41:07 -0700

Is it possible to upgrade the RAM on this model?

As I browse through the model page, i can´t see a RAM slot on the motherboard!

Thanks.

⟐ Answered January 12, 2026 at 16:41 MST

Asus X551CA: Why can't I see the SSD connected via USB port under "My Computer"

Thu, 13 Oct 2022 06:32:27 -0700

Hi all,

I decided to upgrade my Asus X550CA laptop with a Crucial SSD. I wanted to clone my existing hard drive however when I connected the SSD to my laptop via USB connector, I could not find it under My Computer.

I have tried to find am answer with no luck. When I go in disk management I can see the new SSD there in the bottom half. At the top half i see only C: and D: drives. Also, the driver for the new SSD is installed because I can see the SSD in Device Manager and I can elect it to unplug. So it seems that windows is not assigning it a drive letter. I have windows 8.1.

Has anyone one had a similar issue?

Thanks in advance,

⟐ Answer edited October 13, 2022 at 6:32 MST

Asus X551CA: Asus laptop loop restart

Sat, 10 Jul 2021 19:09:00 -0700

So I recently got an Asus SonicMaster and while it was updating my laptop died. (Yes I had it plugged in, but not all the way I guess) When I plugged it back in, I turned it on and it went to the blue update screen (where it says percentage of update) then restarted back to the power on logo (Asus in search of incredible logo). I can't F8 or anything, but if I press ESC it opens the BIOS Utility display. Any help of what's going on appreciated. Running windows 10

⟐ Answered July 10, 2021 at 19:09 MST

Asus X551CA: Laptop is completely dead

Wed, 04 Jan 2023 13:08:30 -0700

Hi all,

I replaced today my battery of my laptop. After I put the battery back into his place I started the laptop by shorting the contacts of the connector on the mb.

I plugged in the cable and the laptop started, for 3 seconds. The laptop is now dead. No lights if I push the power buttton or plugging the cable.

Did the fuse broke or something?

Thank you

Photos of the motherboard

http://s000.tinyupload.com/index.php?fil...

⟐ Commented January 04, 2023 at 13:08 MST

Asus X551CA: Audio Jack replacement Asus X551CA Laptop

Fri, 13 Feb 2015 10:59:14 -0700

Hello, I need to repair the audio jack on my Asus X551Ca Laptop. It has a physical damage. Have you ever experienced this kind of replacement? I've looked for spare parts with no results and I'm afraid I have to replace full mainboard. Too expensive!

Hope you could give helpful answers.

Thanks

Eleonora

⟐ Commented February 13, 2015 at 10:59 MST

Asus X551CA: Keyboard types odd characters

Thu, 04 Jan 2018 11:35:05 -0700

Hi all, I actually have an Asus X550CA

My Keyboard is typing odd characters...

Examples, first is lowercase and then upper case holding shift down.

Pressing the L key types /l and /L
Pressing the C key types c. and C>
Pressing the # key types +\ and +|
Pressing the \ key types < and >
Pressing the . key types c. and C>
Pressing the down arrow key types - and - (no change with the shift key)
Pressing the 9 key types .9 and ( (with shift key it types correctly)
Pressing Shift + 3 key types #
Pressing . on the numpad key types .9
Pressing 2 on the numpad key types 2o
Pressing / on the numpad key types /l and /L
Pressing + on the numpad key types +\ and +|

I think that's it, this happens in windows and it happens in a linux mint live CD. I've also tried a few other linux distro's but the results are the same.

Has anyone else seen this behaviour?

I would have thought this pretty much points to a faulty keyboard but would like to hear your views.

⟐ Answered January 04, 2018 at 11:35 MST

Asus X551CA: Why is my laptop is not charging anymore?

Mon, 12 Jun 2017 16:20:21 -0700

I left my laptop open overnight and then the other day I try to use it but it doesn't work anymore.

⟐ Commented June 12, 2017 at 16:20 MST

Asus X551CA: Enter password comes up before it boots

Thu, 05 Dec 2024 07:34:25 -0700

I can't even acsess the bios to try get rid of the blue box asking for password

⟐ Answer edited December 05, 2024 at 7:34 MST

Asus X551CA: ASUS X551CA-SX030H memory RAM upgrade

Tue, 08 Nov 2022 04:52:57 -0700

Hello

Do you know if this particular model has slot to install additional memory?
In specification is information that is possible up to 12GB.

I found some motherboard from Aliexpress, and with the same processor has additional slot but not sure if original Asus was built in

https://it.aliexpress.com/item/328634703...

Thank you for info

⟐ Answer accepted November 08, 2022 at 4:52 MST

Asus X551CA: How to remove damaged screws?

Mon, 19 Aug 2019 15:57:30 -0700

Might not be specific to this exact laptop model, but I am wondering if anyone has any methods for removing damaged or “stripped” screws. Need to take out 8 screws from this laptop so that I can get to the battery, but it has proven difficult due to damage and only 3 were easily removed. I’ve tried the rubberband method and I’ve tried drilling into them. At this point, I wouldn’t oppose prying it open if I can get almost all of the screws out… any tips?

⟐ Commented August 19, 2019 at 15:57 MST

Asus X551CA: Looking for RAM pinout number.

Thu, 21 Mar 2019 12:22:27 -0700

Does anyone know (or know how to find) the number of pins on the RAM module in order to upgrade correctly?

⟐ Answered March 21, 2019 at 12:22 MST

Asus X551CA: My cover body is damaged of backside of lcd screen where to get parts

Thu, 31 Jan 2019 06:12:40 -0700

where to get get he body parts and how to fix/change the parts backside of lcd screen

⟐ Answered January 31, 2019 at 6:12 MST

Asus X551CA: Can I get some help on my old laptop that I've been tryna fix for week

Tue, 16 Sep 2025 15:50:15 -0700

so one day, my asus x551cap laptop just like died, no warning, no signs, just didn't turn on, it has no internal battery so its only power is the charger, but I think thats broken too, and the charger block makes a weird noise, and it started when I just plugged it in like any other day when I wanted to use it, and then I got hit with the leds not turning on, the screen not turning on, the whole thing was just dead, also it ran Ubuntu, idk if thats useful or not but yea, so, idk whats wrong with it, and im pretty broke so I have to do some at home fixing.

⟐ Commented September 16, 2025 at 15:50 MST

Asus X551CA: log in account & updates

Sun, 22 Mar 2020 20:13:19 -0700

why cant i log in to account or get updates