today, I've got problem with my GL552VX Notebook with Intel HD 530 and GTX960M.

After Windows Update was completedly done, I was suprised. The display of notebook was flashing and changing colours. I've decided to restore my Windows via Factory Reset, but nothing happend. I've got some problem like before and I tried these options:

1 - Restore Graphics Card driver

2 - Disable Graphics Card driver (after this way, it stopped flashing and display was fine, but notebook is slowly and I'm not able to use secondary graphics card)

3 - Update Graphics card to the last version

4 - Uninstall last version of driver in safe mode

5 - Install last version of driver in safe mode

I really don't know, what just happend, but I think, it will be hardware problem with Intel HD 530 Card - I need to ask you with better experiences.

PS: When notebook was after restart, graphics card running perfectly to first black screen and sleep mode.

Please, share your experiences and ideas to fix this problem.

Link: Photo of problem (via mobile device)

⟐ Commented April 10, 2020 at 19:08 MST

⟐ Answer accepted October 11, 2024 at 6:38 MST

I have this laptop and i have broken this chip. Where could i find it, and what chip is this?

⟐ Commented January 06, 2023 at 4:47 MST

i try to switch it on, but now nothing shows up on screen. the battery light is green and the battery is fully charged. when i plug it into its charger, the power indicator turns on and the battery symbol also goes green. the power button lights up, but after a few seconds theres a soft click sound at the right hand side and all the lights turn off. nothing shows up on my display.

i have tried to remove battery, plug into charger, press and hold power button for 40 seconds etc, but nothing seems to be working.

any troubleshooting methods i can use without consulting a specialist?

⟐ Commented May 14, 2021 at 1:23 MST

{Operation Failed}

The requested operation was unsuccessful.

Which i am kind of confuse, i already try to install the driver for this new devices which oddly only the Bluetooth that is work without problem but the wifi is still not connected at all.

So perhaps there is someone that could help me for this problem and guide me to fix it ? or should i just use the old wlan card ?


Thank you for your attention.

Note: Sorry for my bad English

⟐ Commented March 27, 2026 at 3:19 MST

⟐ Commented March 13, 2026 at 10:01 MST

Hi all,

As you can see on picture, this piece is burned and I think for this reason my backlight LCD doesn't work.

Now I want to know what is it and what is code number to I could change it.

Thank you all guys

Asus ROG GL552VW

⟐ Answer accepted July 02, 2025 at 10:18 MST

⟐ Answered May 23, 2023 at 21:42 MST

I accidently diconnected the lid board, how do i fix it?

⟐ Commented January 07, 2023 at 1:43 MST

then i cleaned corrosion while the battery was in and now the laptop shows no power or charging or any sighs of life. any fixes please

⟐ Answered September 28, 2021 at 1:32 MST

edit: new issue discovered that i thought was normal. it turns on as soon as i plug in the charger

⟐ Commented August 30, 2021 at 18:29 MST

the battery indicator lights up

the BULB indicator LED (which means the laptop is on) lights up

the HDD engagement indicator LED doesn't light up (Picture)

the screen is absolute black, no sign of powering up

the fan is off, the total machine is off, no sound, no keyboard backlit, NOTHING.

I have tried the hard reset process (removing battery and adapter, holding power button for a minute and then booting up only by adapter, then adding the battery). THIS WORKS. Even I have tried reseating the RAM (detaching from the port and again setting in its slot). THIS ALSO WORKS. The laptop boots up and runs flawlessly after these efforts. Works fine if I turn it off and boot up again in short time, like after a hour or after 3-4hours. It boots up normally.

Problem occurs when I keep it inactive (powered OFF) for a long period of time like 6-8 hours. Then again it fails to power up, both by the battery or by the power adopter. I had to open again my laptop's back and remove battery or reseat RAM and then boot it up again normally. One thing I need to mention is that, when this issue happens (fail to boot up after long period of inactivity), after I boot it up doing hard reset or reseating RAM, I see the system time is always behind the current local time, but the date is okay. For example, today I did this effort at 11.26am, but the system time was 5.47am. The date remains the same. I tried to boot it up after I turned it off yesterday night at 12:00. So mathematically, as it turns on normally even after 3-4 hours, but not more than that, so after 3-4 hours, the system time stops working. From the time reading, I can say the system time stopped updating at 5.47am, that means, I could boot it up normally before 5.47, but not after that.

What to do now?? I prefer avoiding customer care unless it is not serious issue. If possible, I want to solve it myself. Can anyone please suggest what to do now??? It is really painful to open the back cover by unpinning 11 screws and unplug the battery and sustain all these hassles. I need a useful solution. So please help.

P:S: Laptop is almost 3years old, so no warranty. I play games without any external fans occasionally. Recently updated to Win 10 v2004 but I don't think updating to latest windows could be a problem.

⟐ Commented June 09, 2020 at 23:22 MST

mx english is bad srry :/

⟐ Commented April 01, 2019 at 0:29 MST

Sorry for my bad english. ( im german)

⟐ Commented March 23, 2019 at 2:03 MST

⟐ Answered September 20, 2018 at 8:41 MST

can’t turn on after shutting down

when i press power button,  nothing happen so i’ve check my battery and AC adaptor status, it was in good condition and i think it’s bios problem  i tried several ways to fix it

1. Reset BIOS by disconnect the power supply and battery then press power for 40sec then reconnect to power and try to start —> if my laptop turn on my display showed ROGlogo and black screen and then turn off but actually nothing happen when i press power button
2. Replace CMOS battery (CR2032 3.0V battery but not ASUS genuine battery)—> my laptop is normally boot to windows10 and shutdown without problem for few attempts but, on the next day my laptop can’t turn on
3. i tried to reset BIOS again it ‘s work but after turn on and shutdown for few attempts my display stuck at ROG logo and turn off again (on the next day it can’t turned on)
4. Replace another (CR2032)CMOS battery and same problem as NO.2

Is that the mainboard problem? Or any recommendation for CMOS battery or another way to fix this issue?

Thank for your help

⟐ Commented June 30, 2024 at 7:50 MST

Test Cases I ran:

1. With Battery, not working at all.
2. With AC adapter and Battery both attached, don’t work at all.
3. With only AC adapter and battery removed, works fine.

I’ve changed the charging IC and the laptop is detecting the battery but still not booting up with battery intact.

Any help would be appreciated.

⟐ Edited by author October 03, 2020 at 9:57 MST