Here is a link to the image I took of it. If you look carefully you can see this Oval shape that looks like its burnt into the screen. I just need help trying to figure out what it is. It is the touch screen, LCD screen, Digitizer? I have never seen this and Asus wants to charge me a fortune to send it to them and figure it out.

https://spare2010.dyndns.org/nextcloud/i...

Any help on this would be great.

Thank you all for your time

-Mark

⟐ Commented January 17, 2018 at 18:50 MST

⟐ Commented May 03, 2017 at 11:17 MST

⟐ Commented February 18, 2025 at 18:25 MST

The laptop itself runs fine. I tested by connecting to an external device. If the screen manages to stay lit and flickering long enough before going black, the picture will display just fine on the tv. Furthermore, the touch screen still works while hooked up to the HDMI. The display, however, remains completely dark. If I use fn + f7 to turn it off and then on, the screen comes back on, flickers, then goes dark just like on start up.

My graphics card is up to date and I don’t believe it is a backlight or inverter problem. Is there any idea what it could be and how I could go about fixing it?

⟐ Answer edited February 19, 2020 at 23:09 MST

This is a picture of the MSATA port on the motherboard

⟐ Answer edited May 17, 2020 at 14:32 MST

⟐ Commented May 19, 2020 at 8:00 MST

My dog was in my computer room and going crazy running around the room and pulled my charging cable out of the wall socket and dropped my laptop. when i booted up, OS loaded up just fine but kept freezing after like 2 mins or when i opened up an application. after several times of booting up it started giving the black screen of death but my mouse was showing up and was functional. After about 5 mins, of trying loading up my screen was remaining black. So i opened up the laptop and noticed that the fan was no longer spinning. I sprayed it with compressed air and cleared out any remaining dust that was on the motherboard to no avail. So i bought a new fan and installed it. I cleaned out the thermal paste and applied new paste and installed the fan. (while installing the fan there was a spark from i’m assuming the metal hitting a capacitor). I did a hard reset on the laptop (unplugging the battery and holding the power button down for 30 secs. plugged up the power supply and tried to boot up but still getting the black screen of death with a solid caps lock. no beep code or anything. I cleaned the RAM and plugged the battery back up and still getting no response from the laptop. Tried to connect the laptop to another monitor to see if i could get access to the UEFI but the signal isn’t transferring to the other monitor. I’ve tried taking out the HDD and booting up and still get nothing on my screen. Not sure what else to do.

Recap of task I’ve done:

Cleaned RAM

Several hard reset on laptop at different time limits(30 secs, 45 secs, 2 mins, and 3 mins)

Disconnect battery and tried booting off the power supply

removed HDD

swapped RAM (not sure if other RAM is compatible. Both ddr3 though.

removed dust

The only other option i can think of is swapping out the motherboard and seeing if it got fried from the swap but I don’t have another one.

Any information would help greatly thanks.

⟐ Commented September 09, 2019 at 15:37 MST