iFixit - Answers With Device "Asus Handheld Game Console"

Asus ROG Ally: left stick only moved up and down

Thu, 02 Oct 2025 20:45:07 -0700

my asus rog ally was working perfectly for a couple weeks. and then it started where the left stick only moved up and down. so I went into the bios and I saw the mouse cursor kept moving to the right. and this is because of the left stick! if I pushed on the left stick to the left, it would stop the mouse cursor but it couldn't move it back to the left. once the cursor gets to the right edge of the screen, it's stuck and you can only move up and down. if you switch to a different tab or page in the bios, you'll see the hand cursor keep moving to the right.

⟐ Commented October 02, 2025 at 20:45 MST

Asus ROG Ally: Joystick only going up and down

Thu, 25 Sep 2025 06:03:21 -0700

my left joystick came off and I took apart the device and now its only going up and down does not go left and right.

⟐ Answered September 25, 2025 at 6:03 MST

Asus ROG Ally: USB-C port not charging with power delivery

Sun, 29 Mar 2026 14:37:49 -0700

A few days ago, the usb-c port of my ally had stopped charging with the provided adapter. It still connects (a white LED shows up when connected in sleep mode), but it will not charge it, no matter what side of the usb I used.

Right now it only charges with low power cables, the kind that you would use for phones, and (as far as I know) only works on one side of the cable. Obviously it means that I can't use it and charge at the same time, I'd have to wait about 8-9 hours just for it to charge 60%. Non-charging cables work as well, but again only on one side.

I took the ally to two repair shops, both of which did nothing to fix the problem (thinking the adapter was the problem). I think it has to do with the port itself, or somehow a bios update. I hope this could get fixed soon, I don't want have to return it.

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Edit: Thanks to JiYoW (@luunfmr2mlkysbv) for helping me out! The solution is to try and switch the "batter care" on the MyAsus app on and off a couple of times, and also the full-charge mode as well just to be safe. Then fully turn off the ally, plug in the charger, and then turn it back on, Very simple!

I'll keep this question open in case the solution doesn't work for someone else, and if others have others ways to fix this (hopefully without going into too many repair shop beforehand 😅)

⟐ Commented March 29, 2026 at 14:37 MST

Asus ROG Ally: Screw list for ROG Ally

Fri, 18 Jul 2025 00:44:57 -0700

Hi guys, I'm looking for the list of screw using in the ROG Ally, specifically the middle short screw on the back panel. I unfortunately stripped it while replacing the SSD and looking to see where i can get a spare one

⟐ Commented July 18, 2025 at 0:44 MST

Asus ROG Ally: Right Bumper only registers when pushed backwards and down

Sat, 18 May 2024 08:09:40 -0700

Just got my ROG Ally second hand, guy said his kid used it maybe 5 hours before wanting a Switch instead so I don't believe he sold it knowing the issue.

My Right bumper only activates when pushed firmly in the center and/or it is pushed towards the back of the device and pushed down with regular force. I opened the device but couldn't see anything obvious. Just wondering if this is something I could easily fix on my own or if it's likely needing to be sent in to ASUS.

⟐ Answer edited May 18, 2024 at 8:09 MST

Asus ROG Ally: Why Wont My ROG Ally Z1 Turn On?

Fri, 08 Aug 2025 07:52:25 -0700

so around the weekend of the 4th of July my rog stopped charging and wouldn’t charge with the base charger, so after it dies that time I couldn’t charge it since then and it has no led indicator turning on when plugged in with the base charger, I’ve contacted rog support and all i get is Indians with broken enlighten accents that dont help at all(not tryna be racist), i opened it up and it didn’t look like anything at all was wrong, the charger is fine too, charges my phone and iPad, and i never yanked on it or pulled hard sideways on it, please help! I dont wanna spend 60$ on it just for them to tell me that it was the battery at ubreakifix,

⟐ Commented August 08, 2025 at 7:52 MST

Asus ROG Ally: What the heck happened?

Sun, 30 Mar 2025 08:21:17 -0700

My Rog Ally was running a little hot but immaculate since I bought it from someone on fb marketplace. Then one day I come home from work and it doesn’t work. It turns on and shows the “Republic Of Gamers” one time, then shows two lit black screens and then completely shuts off. The lights on top work, orange when charging and white when on. It smells like sweet in a way, from the back right fan but not the left.

⟐ Answered March 30, 2025 at 8:21 MST

Asus ROG Ally: Did I fry this thing? GPU/CPU/fan not functioning. OS boots though.

Sun, 09 Jul 2023 08:10:03 -0700

I've had issues from the start with this one. I even bought a mobile xg to boost performance, but I had system freezes and connectivity issues and then finally it happened. Had to hard reset it because it stalked and now fan/gpu/cpu are not recognized by rog armor crate. They won't spin up, I just get haptic twitches. HELP!

⟐ Answered July 09, 2023 at 8:10 MST

Asus ROG Ally: I need a replacement board for my left joystick

Tue, 20 Feb 2024 03:09:14 -0700

My left joystick is no longer functional, but during reassembly with my replacement , I had mutiple issues with the ribbon cables and I need to replace the entire board for the joystick. I don't have any clue on where to even start buying a replacement, so any help is very much appreciated.

⟐ Answer edited February 20, 2024 at 3:09 MST

Asus ROG Ally: Looking for a replacement screen

Wed, 26 Jul 2023 19:19:47 -0700

Day 1 purchase and had an accident that has compromised the screen unfortunately. Was able to successfully take apart the entire unit. Just need to get my hands on a new screen

⟐ Answered July 26, 2023 at 19:19 MST

Asus ROG Ally: Why is my CPU messed up it says that I dont have one for fortnite

Sat, 21 Mar 2026 00:44:23 -0700

Why isn't my CPU working

working

⟐ Answer edited March 21, 2026 at 0:44 MST

Asus ROG Ally: Can’t charge at all

Sat, 28 Feb 2026 18:38:05 -0700

As title says, plugged the USB and it didn’t charge at all… no light, nothing. I know battery and everything still works since it still manage to boot up and everything when there’s still charge left. Maybe a dead USBC? Any way these can be replaced? Thanks

⟐ Commented February 28, 2026 at 18:38 MST

Asus ROG Ally X (2024): Is there a OLED screen replacement for the Ally X?

Thu, 19 Feb 2026 02:25:41 -0700

Just wondering if there was a replacement OLED display for the ally X?

⟐ Answer edited February 19, 2026 at 2:25 MST

Asus ROG Ally: My Rog ally stop charging

Thu, 22 Jan 2026 23:08:37 -0700

I reset my rog ally to factory reset and I used my laptop charger and I forgot my rog ally and I sleeping when I wake up my rog ally stop charging and no light for the charge can any one help me it’s software or hardware

⟐ Answered January 22, 2026 at 23:08 MST

Asus ROG Xbox Ally X: How can I change ssd storage

Sun, 04 Jan 2026 00:45:22 -0700

I would like to change the 1tb storage to 2tb, any help please?

⟐ Answered January 04, 2026 at 0:45 MST

Asus ROG Ally: ROG Ally not charging issue

Tue, 18 Nov 2025 00:45:38 -0700

A few days ago, my ROG Ally suddenly stopped charging — the charging LED wouldn’t turn on, and it wouldn’t charge at all. I took it to the official ASUS service center, and they said the motherboard needed to be replaced. However, the repair cost was too expensive, so I went to a third-party repair shop instead. They confirmed that the problem was with the PM chip, specifically the MP2845A chipset.

The issue is that we cannot find a source for the chipset data. The repair shop says the chip needs to be replaced and the proper data must be written to it in order for it to function correctly, but we have no way to obtain the necessary data.

Is there any way to get this chipset data? Please help.

⟐ Commented November 18, 2025 at 0:45 MST

Asus ROG Ally X (2024): Possible hardware issue with Macro buttons

Fri, 07 Nov 2025 13:50:25 -0700

Ok, this might be long but I’ll try to explain what is going on the best I can:

One day, my Ally x took about a 4ft fall and (thankfully) landed on my 3d printed grips. The impact cracked a grip, but it seemed otherwise fine. Later, while playing I noticed temp hanging at 95C and the right (from front) macro button intermittently working. When I finished playing I looked it over and found melted plastic on the back case.

When I opened it up, I found the macro-macro ribbon burned on one edge, and the connector clip to the macro-motherboard ribbon (MB connection point) open and the cable partly unseated. I chalked it up to over current, disconnected both ribbons, and buttoned it up.

I ordered the right macro board / button (out of caution), macro-macro cable, and macro-mb cable. When they (finally) got to the US from France, I installed and made sure all connections were firmly seated. When I turned it back on, still no macro response. I rechecked multiple times, and took voltage readings (around -.15v) on all macro connection points.

Not sure what to do next 😬

⟐ Commented November 07, 2025 at 13:50 MST

Asus ROG Ally X (2024): Are there any OEM shell replacements and how do I do it?

Wed, 29 Oct 2025 15:35:04 -0700

My ally x took a serious fall and I was curious on how to replace the shell, I cant even stand to look at it with a busted shell

⟐ Answered October 29, 2025 at 15:35 MST

Asus ROG Ally: Device will charge but won't power on?

Sat, 12 Jul 2025 01:31:55 -0700

The charger indicator light turns on But the device wont turn. I swapped the battery for a new one got nothing.

⟐ Answered July 12, 2025 at 1:31 MST

Asus ROG Ally X (2024): Does anyone have instructions for replacing the ram?

Sun, 06 Apr 2025 05:02:43 -0700

Hello! I just purchased the Asus ROG Ally X and was wondering how to replace the ram.

⟐ Answered April 06, 2025 at 5:02 MST