Right now it only charges with low power cables, the kind that you would use for phones, and (as far as I know) only works on one side of the cable. Obviously it means that I can't use it and charge at the same time, I'd have to wait about 8-9 hours just for it to charge 60%. Non-charging cables work as well, but again only on one side.

I took the ally to two repair shops, both of which did nothing to fix the problem (thinking the adapter was the problem). I think it has to do with the port itself, or somehow a bios update. I hope this could get fixed soon, I don't want have to return it.

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Edit: Thanks to JiYoW (@luunfmr2mlkysbv) for helping me out! The solution is to try and switch the "batter care" on the MyAsus app on and off a couple of times, and also the full-charge mode as well just to be safe. Then fully turn off the ally, plug in the charger, and then turn it back on, Very simple!

I'll keep this question open in case the solution doesn't work for someone else, and if others have others ways to fix this (hopefully without going into too many repair shop beforehand 😅)

⟐ Commented March 29, 2026 at 14:37 MST

working

⟐ Answer edited March 21, 2026 at 0:44 MST

⟐ Commented February 28, 2026 at 18:38 MST

⟐ Answer edited February 19, 2026 at 2:25 MST

can anyone help me pleas

⟐ Answered January 22, 2026 at 23:08 MST

⟐ Answered January 04, 2026 at 0:45 MST

The display on my unit recently failed. While the device powers on and runs Windows (I can hear the system loading, see attached photos via an external display), the integrated screen remains black/dead. I've already attempted to reinstall the display drivers without success, and I'm unable to access the BIOS as it requires the main display.

Here are some Photos

Thank you!

The issue is that we cannot find a source for the chipset data. The repair shop says the chip needs to be replaced and the proper data must be written to it in order for it to function correctly, but we have no way to obtain the necessary data.

Is there any way to get this chipset data? Please help.

⟐ Commented November 18, 2025 at 0:45 MST

One day, my Ally x took about a 4ft fall and (thankfully) landed on my 3d printed grips. The impact cracked a grip, but it seemed otherwise fine. Later, while playing I noticed temp hanging at 95C and the right (from front) macro button intermittently working. When I finished playing I looked it over and found melted plastic on the back case.

When I opened it up, I found the macro-macro ribbon burned on one edge, and the connector clip to the macro-motherboard ribbon (MB connection point) open and the cable partly unseated. I chalked it up to over current, disconnected both ribbons, and buttoned it up.

I ordered the right macro board / button (out of caution), macro-macro cable, and macro-mb cable. When they (finally) got to the US from France, I installed and made sure all connections were firmly seated. When I turned it back on, still no macro response. I rechecked multiple times, and took voltage readings (around -.15v) on all macro connection points.

Not sure what to do next 😬

⟐ Commented November 07, 2025 at 13:50 MST

⟐ Answered October 29, 2025 at 15:35 MST

When I turn it on I get the ROG logo for 2 seconds and it boot loops exactly 3 times before powering off. The backlight turns on but I only see the rog logo once.

⟐ Commented October 03, 2025 at 8:25 MST

⟐ Commented October 02, 2025 at 20:45 MST

⟐ Commented September 30, 2025 at 1:52 MST

⟐ Answered September 25, 2025 at 6:03 MST

⟐ Commented September 20, 2025 at 3:32 MST

⟐ Commented August 08, 2025 at 7:52 MST