⟐ Answer edited March 04, 2017 at 4:46 MST

I've taken a look at the Apple TV 3rd Generation Logic Board Replacement guide by Vincent but there's no reference on where a replacement board can be found.

⟐ Answered October 25, 2015 at 16:42 MST

Just a question, have apple fully taken down the Apple TV 3 (I have A1469) activation servers down? I have reset my ATV many times and it always says activation failed in Settings-General-About. This also removes AirPlay which is the only reason I need the Apple TV. I’ve seen many other people with this issue but I still don’t know if it is a one time problem that is hard to fix and they are repairing it or if they are fully down forever.

So, could anyone tell me if it is a bug (and how to fix it) or if it is fully down.

Thanks

⟐ Commented July 15, 2024 at 4:52 MST

Perhaps related, perhaps not - our 10 year old Samsung LED flat screen there was also found dead - I was able to repair with a new main board, while the power supply and T-Con board were fine. There had been some heavy weather in the month before - possible lightning strike?

Anyway, I've taken the bottom off the ATV, and see nothing obvious. No sign of life when plugged into Mac via USB. I hate to just throw away, but don't have any info regarding troubleshooting/diagnostics.

Any suggestions?

⟐ Answer accepted August 18, 2022 at 15:20 MST

⟐ Commented April 04, 2017 at 9:24 MST

⟐ Commented October 17, 2015 at 16:50 MST

I've tried switching HDMI cables and ports with known good ones, and even a different TV with no change. iTunes sees the unit and can even restore the software on it, but there is still no video output.

I took it to the Genius Bar to see if hopefully there was a hidden campaign for this issue (Apple sometimes has campaigns to address issues that they don't speak of until a unit comes in with the problem), or at least something they knew about fixing it, but no solutions there but to replace the unit entirely.

Has anyone ever ran into this issue before? And if so, what was the solution? I've gone ahead and purchased a new Apple TV. Which interestingly enough works much, much faster than the old unit when it comes to loading content (both were connected via Ethernet). Makes me wonder if there was a supplier switch in the years since we've owned it, or if that might just have been a symptom of an impending failure.

If possible, I'd like to try and fix this one for use with our 2nd TV. It's not physically damaged at all, though I do wonder if this might just be a broken solder joint somewhere.

Any ideas would be appreciated, and thank you in advance!

⟐ Commented October 17, 2015 at 17:47 MST

Noticed the select button starting to not work (had to really press hard to get any function) but the menu and play buttons worked fine. 48 hours later, the remote is completely dead. Is there a way to fix this? Could not find a teardown or guide for any Apple Remote.

Any help is appreciated, thanks!

⟐ Answered December 02, 2020 at 20:46 MST

My Apple TV 3rd gen had started displaying message:

'warning' 'apple tv is overheating and will shut down , this message will disappear when apple tv is ready' or something very similar. The unit is in a well ventilated area and has never been abused, and is less then 3 years old. Ive updated the software( it barely let me do that before failing) and ive tried resets etc. but it isn't possible to even turn the unit off now , only by unplugging the power lead.

Any help tips or advice would be most appreciated

Regards

Mark

York UK

⟐ Commented June 21, 2023 at 16:12 MST

BYW I hooked up my other identical Apple TV 3rd gen to my set up and it works fine.

@entendu Dom, I could not find the Apple TV in the device directory. It might really help if you could search for a device by name.

⟐ Answer deleted April 20, 2021 at 20:42 MST

⟐ Answer accepted December 29, 2017 at 9:49 MST

Did not get anything. Moved back to previous location hooked it up as it was, and the screen is blank. Restored on iTunes to original factory setting, connected again and.. The screen is blank. What to do now?

⟐ Commented March 13, 2017 at 13:57 MST

I am in somewhat of (another) bother. I was taking apart my Apple TV (to upgrade to a USB power adapter) but when I went to put it back together (the USB power adapter wasn't working) the screws that hold in the (original) power adapter broke off half way.

The problem is now, (after I asked the manufacturer about the problem and they helped me fix it), I can't get the old power supply out because the left screw broke at such a height that I can't get the head of the adapter out of the ATV because it's stuck on the screw. I wasn't even screwing them in very hard and they both broke off.

Has anyone experienced this before? Does anybody have any suggestions as to how I can get it (power supply) out?

Help is much appreciated!

:)

EDIT: Pictures

EDIT: Power adapter is freed!

(Thanks to jayeff for your help)

I ended up scraping some of the screw away with a pair of scissors and a drill-bit.

⟐ Edited by author January 10, 2017 at 16:16 MST

⟐ Answered November 09, 2025 at 11:39 MST

I need to figure out what the pinnout of the PSU connector is. The unit itself can be bought, but there are no documents. Also board diagrams are impossible to find.

S/N: ADP-6BF S/ OT9031

https://de.aliexpress.com/item/100500341...

thank you for any help.

⟐ Commented April 17, 2023 at 9:06 MST

⟐ Answer accepted March 24, 2021 at 0:47 MST

I also noticed as I went to watch the WWDC event that my APP to get those events disappeared just today!

⟐ Answer edited June 22, 2020 at 15:19 MST

I bought two days ago an Apple TV (third gen) without the original remote controller. I have two other remote controllers at home an OEM one and an aftermarket one. The problem is that after the reset and before the reset the Apple TV can't handle the remote controllers. And this is the problem with the remote controller application on my every apple device that have of course newer OS then the iOS 7. The remote controller application can’t find the Apple TV that was on the same internet connection with my other Apple device with the remote controller app.

⟐ Commented March 03, 2020 at 6:46 MST

you can hear the audio of the media you selected but are unable to see it.

the only way to stop it is to wait for it to eventually crash or to unplug it to restart.

i cannot even restore it to factory settings as it freezes up.

⟐ Answer edited December 22, 2019 at 6:11 MST