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<title><![CDATA[iFixit - Answers With Device &quot;Amazon Fire TV&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Amazon_Fire_TV/Unanswered?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Amazon Fire TV&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Fri, 15 May 2026 15:30:44 -0700</pubDate>
<item>
<title><![CDATA[Amazon Fire TV: Lost Fire TV Remote and Can’t Connect to New WiFi, What Can I Do?]]></title>
<description><![CDATA[<p>I got a new WiFi network, and now my Amazon Fire TV is stuck on the network setup screen. I lost the remote, so I can’t connect it to the Fire TV app on my phone. I tried switching TVs and unplugging it many times, but nothing works.</p>

<p>Is there any way to do a factory reset or fix this without having an actual remote?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/926430/Lost+Fire+TV+Remote+and+Can%E2%80%99t+Connect+to+New+WiFi,+What+Can+I+Do</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/926430</guid>
<pubDate>Sun, 16 Nov 2025 06:29:16 -0700</pubDate>
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<item>
<title><![CDATA[Amazon Fire TV: Why is Mediatek logo constantly displayed]]></title>
<description><![CDATA[<p>Mediatek logo is on left and right side of my TV screen. That's all it shows. It does flash as if it's trying to reboot. I have followed all the reset instructions and contacted Amazon CS, they didn't have a clue.</p>

<p>Any suggestions, other than buy a new TV? I wouldn't mind trying to repair it.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/889507/Why+is+Mediatek+logo+constantly+displayed</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/889507</guid>
<pubDate>Fri, 28 Feb 2025 14:05:03 -0700</pubDate>
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<item>
<title><![CDATA[Amazon Fire TV: How to program fire tv to have apps go to 128gb sims]]></title>
<description><![CDATA[<p>Hello, my amazon fire tv (model DV83YW, released 2017, has a sims card slot. Problem -  none of the apps go to it, they all stay on the main box which loses memory after updates etc.  Can someone please provide me steps on how to program it to have apps go to the sims card and clear up some of the memory on the fire tv.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/795464/How+to+program+fire+tv+to+have+apps+go+to+128gb+sims</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/795464</guid>
<pubDate>Sun, 04 Jun 2023 10:53:15 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: Amazon TV won't show signs of life]]></title>
<description><![CDATA[<p>Here's an Amazon Fire TV Set-Top-Box from 2014 that won't show signs of life when plugged in and I would like to know if it's possible to bring it to such again and where I would have to look for the faulty part.</p>

<p>When connected to a working TV with a working HDMI cable, no signal shows on the TV and no lights at all on the box.</p>

<p>Both the remote and the power-plug work, I checked with another Amazon product and a multimeter respectively. And there does seem to be _some_ voltage on the board, but I'm not sure if I'm measuring correctly and how much voltage I should be able to detect and at what parts on the board.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/yOXTWwTYKpwP6SFt.standard" width="247" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/yOXTWwTYKpwP6SFt.full&quot;, '', 'width=1200,height=1097')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/LZNtgpt2mEI6Q12I.standard" width="244" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/LZNtgpt2mEI6Q12I.full&quot;, '', 'width=1200,height=1109')" /></div>

<p>Is there a serial defect with these boxes?</p>

<p>The one here is not beat up and since I cannot see any faulty parts on the board I wonder why it stays silent.</p>

<p>Can anybody guess what would be the culprit most likely or point me to another community with experts on this one?</p>

<p>Cheers.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/718962/Amazon+TV+won&#039;t+show+signs+of+life</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/718962</guid>
<pubDate>Wed, 19 Jan 2022 06:57:08 -0700</pubDate>
</item>
<item>
<title><![CDATA[Amazon Fire TV: Fire TV Stick Not Responding to Remote & No Wi-Fi]]></title>
<description><![CDATA[<p>I have a 2nd gen FireTV stick. I accidentally turned off Wi-Fi in my File Explorer app and it froze. I rebooted the stick and now I’m stuck on the screen that says “Home is Currently Unavailable”. I tried using the remote, it wouldn’t respond. Changing the batteries did not work. I used a friend’s remote, nothing. I tried using a remote on a TV with HDMI CEC and that didn’t work. Can’t use the app cause the stick is not connected to Wi-Fi. I can’t even authorize ADB debugging using my computer cause nothing will respond on the screen. It says “device unauthorized”. All the answers I found are very vague. Is there any way to fix this problem?</p>

<p>⟐ Commented September 08, 2021 at 9:03 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/702902/Fire+TV+Stick+Not+Responding+to+Remote+&amp;+No+Wi-Fi</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/702902</guid>
<pubDate>Wed, 08 Sep 2021 09:03:02 -0700</pubDate>
</item>
<item>
<title><![CDATA[Amazon Fire TV: Why does my fire tv scroll right constantly. I reset my fire tv and]]></title>
<description><![CDATA[<p>Now I can't even sign in. It's not the remote I pulled the batteries out</p>]]></description>
<link>https://www.ifixit.com/Answers/View/667409/Why+does+my+fire+tv+scroll+right+constantly.+I+reset+my+fire+tv+and</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/667409</guid>
<pubDate>Sun, 22 Nov 2020 19:50:10 -0700</pubDate>
</item>
<item>
<title><![CDATA[Amazon Fire TV: I had adb and usb debugging on I switched rooms and reset my rout]]></title>
<description><![CDATA[<p>my fire tv comes up to main page but I can't access it with original  remote or app I plugged in a mouse it lit up but did nothing</p>]]></description>
<link>https://www.ifixit.com/Answers/View/653874/I+had+adb+and+usb+debugging+on+I+switched+rooms+and+reset+my+rout</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/653874</guid>
<pubDate>Mon, 31 Aug 2020 15:56:40 -0700</pubDate>
</item>
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<title><![CDATA[Amazon Fire TV: Everything on my firetv remote works perfectly except the circle used]]></title>
<description><![CDATA[<p>Everything on my firetv remote works perfectly except the circle used to pick out apps. How do I fix that?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/639196/Everything+on+my+firetv+remote+works+perfectly+except+the+circle+used</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/639196</guid>
<pubDate>Fri, 05 Jun 2020 22:09:21 -0700</pubDate>
</item>
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<title><![CDATA[Amazon Fire TV: Cannot connect to universal remote]]></title>
<description><![CDATA[<p>We purchased a new Firetv and it was missing the remote. No replacements anytime soon. So we decided to purchase a universal. It's stuck on searching for remote and we can't seem to get past it. We purchased the harmony remote and it raises and lowers the volume but can't get past the searching remote page.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/631579/Cannot+connect+to+universal+remote</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/631579</guid>
<pubDate>Tue, 28 Apr 2020 21:22:21 -0700</pubDate>
</item>
<item>
<title><![CDATA[Amazon Fire TV: Problems with booting up]]></title>
<description><![CDATA[<p>I switch on my Fire TV and the Amazon logo comes on for a brief moment then goes off.The white light on the front of the box starts flashing slowly on and off.The TV Screen flashes up no Signal.What is wrong?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/627899/Problems+with+booting+up</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/627899</guid>
<pubDate>Sun, 12 Apr 2020 03:02:40 -0700</pubDate>
</item>
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<title><![CDATA[Amazon Fire TV: Why does the show I watch freeze?]]></title>
<description><![CDATA[<p>I can be watching a tv show and it just stops. I can briefly hit the fast forward then the play button and it continues. This can happen 3 or more times and then it may stop.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/626808/Why+does+the+show+I+watch+freeze</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/626808</guid>
<pubDate>Tue, 07 Apr 2020 09:25:11 -0700</pubDate>
</item>
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<title><![CDATA[Amazon Fire TV: Amazon Fire TV reset - WITH wrong version of remote]]></title>
<description><![CDATA[<p>Was watching Amazon Fire TV with fireTV stick perfectly fine until it shut off and reset out of nowhere. Fine, whatever -paired it up with my fire stick, did the reset process, logged in, set up wifi again, etc. Then it got to this screen:</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/pOP5f3wSMLi62JwS.standard" width="282" height="211" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/pOP5f3wSMLi62JwS.huge&quot;, '', 'width=1600,height=1200')" /></div>

<p>It plays music asks to toggle the sound with the Fire Remote. This is where it gets tricky, because the remote I have isn’t the one that comes on screen. My remote doesn’t have volume control buttons.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/vwEemPRT6KGINMqF.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/vwEemPRT6KGINMqF.huge&quot;, '', 'width=900,height=1200')" /></div>

<p>Advanced setup just asks what IR setup for my TV I have. Once I answer that, it immediately goes back to this screen. If I try to go back, it takes me back to my login screen. I can’t progress until I toggle the sound with my remote, which I can’t.</p>

<p>This remote has been working perfectly with the TV ever since it was first set up last year and was working fine as well prior to Amazon Fire just randomly resetting. The remote worked (and still does) perfectly with the entire set up process before this mark. I can’t go back, I can’t skip it, the home button won’t work.</p>

<p>Scoured online for this problem and haven’t seen anyone else with this issue. Amazon Fire keeps trying to factory reset for some reason as well. I have no idea how to make it past this and would be baffled if I needed to buy a different remote entirely out of the blue for no reason like this.</p>

<p>⟐ Edited by author August 23, 2019 at 16:41 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/586465/Amazon+Fire+TV+reset+-+WITH+wrong+version+of+remote</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/586465</guid>
<pubDate>Fri, 23 Aug 2019 16:41:47 -0700</pubDate>
</item>
<item>
<title><![CDATA[Amazon Fire TV: Why won't my TV finish it's setup?]]></title>
<description><![CDATA[<p>My Brand New Amazon Fire TV won't complete the initial set up. I have tried logging into an already created account and making a new account but both times the t.v. says that something went wrong. I have also tried using the t.v. without signing in but it still says the same thing. I have unplugged both the t.v. and router and restarting them but nothing seems to be impacting the issue. Please help, any suggestions will help.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/545066/Why+won&#039;t+my+TV+finish+it&#039;s+setup</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/545066</guid>
<pubDate>Fri, 25 Jan 2019 18:28:47 -0700</pubDate>
</item>
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<title><![CDATA[Amazon Fire TV: Damaged remote control wifi disconnected - help!]]></title>
<description><![CDATA[<p>Hi,</p>

<p>I own a 2nd generation box and recently my daughter dropped the remote in a bucket of water which was swiftly recovered. The remote is now non-functional so rather than buy a new one I looked at other ways of controlling the device one being the fire TV app. The problem I am presented with is when the box boots up it displays “network connection lost please check settings”. As I have no control to do this, I tried to connect with the device using the app which is not possible as it will not display the numerical code to pair with my phone. Can anyone please tell me what I need to do to resolve this problem? Are fire remotes unique to each device? Is there any point buying another remote to find that it too will not connect? All advice much appreciated thank you very much.</p>

<p>⟐ Commented October 11, 2018 at 4:04 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/521663/Damaged+remote+control+wifi+disconnected+-+help!</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/521663</guid>
<pubDate>Thu, 11 Oct 2018 04:04:37 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: The wired option does not appear In settings menu]]></title>
<description><![CDATA[<p>I have Connected a 3rd generación Fire TV to an ethernet fire tv adaptar but the wired option does not appear In settings menu. Actually is working by WiFi but I want to connect the device by Wired LAN</p>]]></description>
<link>https://www.ifixit.com/Answers/View/485149/The+wired+option+does+not+appear+In+settings+menu</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/485149</guid>
<pubDate>Sat, 12 May 2018 10:42:44 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: "All or Nothing" unable to connect to program]]></title>
<description><![CDATA[<p>Tried to connect to the program &quot;All or Nothing&quot; on Amazon with Fire Stick; it keeps searching for the program. Other programs will connect but not All or Nothing. Should I re-boot or something?</p>

<p>⟐ Commented April 29, 2018 at 23:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/480276/%22All+or+Nothing%22+unable+to+connect+to+program</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/480276</guid>
<pubDate>Sun, 29 Apr 2018 23:35:21 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: Trying to use 3rd party mode]]></title>
<description><![CDATA[<p>Want to know if my remote keyboard that I plugged into the USB port can be set up to work on the Amazon Box</p>]]></description>
<link>https://www.ifixit.com/Answers/View/441567/Trying+to+use+3rd+party+mode</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/441567</guid>
<pubDate>Sat, 18 Nov 2017 10:45:37 -0700</pubDate>
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<item>
<title><![CDATA[Amazon Fire TV: No Title (You should edit this question)]]></title>
<description><![CDATA[<p>My Amazon Fire tv not show display just error message that your fire tv will start in few minutes if it doesn’t try to unplug it and plug back in after 10 second I have tried everything it doesn’t make any difference anybody know how to fix this issue many thanks in advance</p>]]></description>
<link>https://www.ifixit.com/Answers/View/431461/No+Title+(You+should+edit+this+question)</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/431461</guid>
<pubDate>Fri, 06 Oct 2017 00:15:12 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: Network Errors and Remote Issues]]></title>
<description><![CDATA[<p>So my Amazon Fire Tv Stick keeps giving me network connection error messages, but when I go to fix them my remote won't work. I've changed the batteries in the remote, restarted the fire stick, unplugged the power source, EVERYTHING I COULD THINK OF! And still nothing. Now, I'd use the remote app for Fire TV, the only promblem is that my phone and the tv both need to be connected to the same network. Please help!!</p>]]></description>
<link>https://www.ifixit.com/Answers/View/420289/Network+Errors+and+Remote+Issues</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/420289</guid>
<pubDate>Sun, 20 Aug 2017 20:36:18 -0700</pubDate>
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<title><![CDATA[Amazon Fire TV: Internet goes in and out.]]></title>
<description><![CDATA[<p>The Amazon fire TV is having problems with the internet, but all other devices are not having any internet problems. Not sure what to do about this problem?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/271248/Internet+goes+in+and+out.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/271248</guid>
<pubDate>Tue, 17 Nov 2015 16:52:14 -0700</pubDate>
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