A problem with a very sudden onset! Although it's 2020 now, I have the fire hd 8. The show image option seems non existant..i can't locate it ANYWHERE! I did the factory reset and apparently, eventhough my kindle has a regular backup schedule and shows a recent backup...nothing was actually backed up. So...I lost a lot of content AND it did not bring back my ability to load images. The odd thing is,this is a problem usually occurring on shopping sites like hsn, qvc , wayfarer etc the scrolling ads show up but merchandise images do not. I get a white square and place holder right after the images flash on the screen. I attempted to use a different browser, got firefox, it works but so slowly you'd think I'm on a landline dial up! I have the highest upload speeds available in my area and we use xbox with no speed issues,watch movies with no issues but loading images on the kindle?...nope! Can anyone help please?? As mentioned, I've tried the settings but do not have the option for showing images, I've tried a different browser which takes forever to load the images, silk still won't show them besides a quick flash before going to place holder, and I've shut down the apps that run in the background.. Help! Thanks!

⟐ Edited by author June 08, 2020 at 9:58 MST

I reset the tablet with the power+volume button but that didn’t help. Haven’t done a factory reset as I assume this is a hardware issue. Worked fine for 7 months until I posted this question.

I assume that the backlight is broken and perhaps the only solutions are to replace the screen or to get a new tablet.

Posting this question in case other people get this specific issue and if there might be a simple solution to this.

Hi everyone , I have a Fire HD 8 tablet (6th gen)

I was watching normal videos and everything is normal ,suddenly the tablet stopped responding to when I touch the screen ,the video I'm watching is still on but no respond to touches ,now that WAS the problem, so here is what happened , I tried to fix it by restarting the device with the power button ,there was no problem restarting it but after that nothing happened ,the screen still not responding ,so after a few times of restarting , there is no changes , so I searched the web for a solution then I found that one of the causes of this problem is something called "screen digitizer" if it gets so cold , the screen may not respond , I tried to fix that my way but nothing, I tried to reformat it from the boot screen by choosing factory reset , but also no changes , I opened the tablets to see if the "screen digitizer" is broken or something but it looked normal I tried to disconnect it then I reconnected it again to see if that could be useful , after that I tried to restart the tablet but it's freezing everytime at the Amazon logo , the problem gets bigger and it's not working at all :)

Can you help please:)

Thanks:)

Has anyone had any success in replacing the glass/digitizer on this unit?

Is there something I can do to fix this?

⟐ Comment deleted February 12, 2017 at 21:40 MST