iFixit - Answers With Device "Amazon Echo"

Amazon Echo: How do I fix my Alexa's wire.

Mon, 24 Mar 2025 18:38:02 -0700

I have a Amazon echo and I have been using it for the past 5 years and now it's wire has been getting loose alot lately. And every time we use it, it turns of.

⟐ Edited March 24, 2025 at 18:38 MST

Amazon Echo: amazon echo got wet not submerged but was covered with signficant wate

Sat, 02 Nov 2024 08:43:52 -0700

the echo was very wet as a result of an outside water dripping form the ceiling. will not work

⟐ Answered November 02, 2024 at 8:43 MST

Amazon Echo: Why won't Alexa talk to me

Wed, 20 Mar 2024 12:43:11 -0700

Alexa won't respond to anything

⟐ Commented March 20, 2024 at 12:43 MST

Amazon Echo: The remote control does not pair with the with my device.

Thu, 14 Dec 2023 13:52:04 -0700

I tried to pair the remote control with the device and for some reason I can't get it to work or pair with the device. How can I pair the remote to the device?

⟐ Commented December 14, 2023 at 13:52 MST

Amazon Echo: Dropped my alexa. Now it won't respond.

Thu, 14 Dec 2023 08:38:33 -0700

I set my alexa in the garage on a supposedly unstable surface, and it fell. However, it didn’t break on the outside, but now, even when she is plugged in, she won’t respond to me. What should I do?

⟐ Answered December 14, 2023 at 8:38 MST

Amazon Echo: How to reattach ribbon cable on microphone board?

Sun, 03 Dec 2023 14:38:28 -0700

So the microphone board flew off when the device fell onto the floor. Everything else was in tack before hand. The ribbon cable won't stay in when I try to reinsert it into the port. It stopped responding to my voice after it was dropped and I assume that's because of the ribbon cable being detached.

⟐ Answer edited December 03, 2023 at 14:38 MST

Amazon Echo: dropped my echo and now won't work

Fri, 05 May 2023 06:35:05 -0700

I dropped my Amazon Echo, the top fell out. I've put back together but can't get it to work.

⟐ Commented May 05, 2023 at 6:35 MST

Amazon Echo: Alexa stopped talking. When I say Alexa the echo lights .

Sun, 23 Apr 2023 08:54:22 -0700

The voice is not working.

⟐ Answered April 23, 2023 at 8:54 MST

Amazon Echo: Parts for Amazon Echo

Tue, 07 Feb 2023 13:32:20 -0700

Need to order some parts for my Amazon Echo my son accidently kicked it and top broke. Any suggestions on how to get parts and where I can find part numbers.

⟐ Commented February 07, 2023 at 13:32 MST

Amazon Echo: Amazon Echo PSU / Power Supply Spec

Fri, 28 Oct 2022 02:23:37 -0700

Hi could someone advise on the PSU spec i.e. volts/amps and type of DC plug, Reason I ask Im from the UK and have an Echo coming from the US and need to sort out a compatable PSU with UK 3 pin Plug

TIA

Mark

⟐ Commented October 28, 2022 at 2:23 MST

Amazon Echo: Alexa is on but not responding to anything

Mon, 27 Dec 2021 00:54:14 -0700

I plug Alexa in and it responds but when I go to ask a question there is nothing. Also she stays on red

⟐ Answer edited December 27, 2021 at 0:54 MST

Amazon Echo: My speaker blew out when I turned it on

Tue, 21 Dec 2021 20:01:05 -0700

I turned my speaker on and asked Alexa to play Christmas music. My speaker sounds like it blew out. What can I do

⟐ Commented December 21, 2021 at 20:01 MST

Amazon Echo: Power outage screwed up some parts but not others

Thu, 21 Oct 2021 06:50:36 -0700

Hi everyone!

My amazon echo was plugged in during a power outage, and now that the power is back, the echo has the power light above the cable on, and when I hit the mute button on top, the red mic lights up, but the light ring, speakers, and microphone don't work. I can connect to my device by bluetooth but no sound comes out when I play music, and it doesn't register questions when I ask. The device say it is "online" on the app. Is it possible the power outage destroyed only these features? Also, any fixes?

⟐ Commented October 21, 2021 at 6:50 MST

Amazon Echo: Dropped my Alexa now the top is off can it be repaired

Fri, 17 Sep 2021 15:00:28 -0700

Dropped my Alexa now the top is off can it be repaired

⟐ Commented September 17, 2021 at 15:00 MST

Amazon Echo: My original remote will not pair

Mon, 28 Jun 2021 08:02:24 -0700

Echo Remote with 1st Generation Echo

The original Echo remote which I have, which used to work, and then it was misplaced for a while, and then found, is not pairing.

The batteries were replaced, and then instructions were followed on the app to pair remote, but nothing… App states “ Replace batteries, Hold play button for 5 seconds, Wait for up to 40 seconds"…

Can someone help me with this please.

⟐ Answered June 28, 2021 at 8:02 MST

Amazon Echo: Does not connects to wifi

Mon, 14 Dec 2020 20:35:31 -0700

Hello,

Echo plus lights up and advises that it’s ready for setup but it does not connects to wifi to complete the setup.

Amazon Echo: Can I repair my cable for my echo

Mon, 14 Dec 2020 06:05:51 -0700

Can I fix my power cable for echo .

Amazon Echo: Echo slow to carry out commands, Cutting out

Tue, 24 Nov 2020 09:06:33 -0700

Echo slow to carry out commands also cutting out while playing music. Already tried rebooting .

⟐ Commented November 24, 2020 at 9:06 MST

Amazon Echo: Where I can buy genuine power cable?

Mon, 31 Aug 2020 15:39:18 -0700

When is plugged in the blue light don’t appear,that means the power cable is broken,I assume?!

Where can I buy a genuine power cable or how can I check if is for sure the cable itself and not the jack from the power ?

Thanks !

Amazon Echo: How to reset Amazon Echo 1st and 2nd generation?

Wed, 27 May 2020 09:28:11 -0700

Give your suggestions how to reset echo device?

⟐ Answer accepted May 27, 2020 at 9:28 MST