iFixit - Answers With Device "Alcatel One Touch Idol 3"

Alcatel One Touch Idol 3: Why won't my phone connect to the Wifi?

Sat, 03 Jan 2026 08:15:56 -0700

Recently I have been having trouble with the wifi connectivity of my alcatel one touch idol 3. I have Wifi at my home, but my phone only has one wifi bar and is very slow on it. However, my fiance has the same phone and it works perfectly fine with all wifi bars. My computer and other devices connect and work just fine with the wifi. At my work, my phone says that the wifi there is "Saved" but won't connect to it. I have reset routers, rebooted my phone, taken out my SIM card and put it back in, and have done everything I can. I'm about ready to give up. I just got this phone in October.

⟐ Commented January 03, 2026 at 8:15 MST

Alcatel One Touch Idol 3: Why my phone won't power on?

Wed, 12 Jun 2024 13:03:52 -0700

My phone charges and the light comes on to show it is charging but the phone its self will not power on

⟐ Answered June 12, 2024 at 13:03 MST

Alcatel One Touch Idol 3: android keyboard wont come up to unlock phone in googlevoicesearch

Sat, 15 Oct 2022 08:24:24 -0700

rd wont come up to unlock phonecant get into settings

⟐ Answer accepted October 15, 2022 at 8:24 MST

Alcatel One Touch Idol 3: Cannot operate phone. Stuck in reset mode.

Fri, 31 Dec 2021 06:21:55 -0700

Cannot operate phone. Stuck in reset mode. This is the message: Please wait while we prepare your phone. The header reads Initializtion.

⟐ Edited December 31, 2021 at 6:21 MST

Alcatel One Touch Idol 3: I can't disable the lock screen!

Fri, 31 Dec 2021 05:43:25 -0700

I set a PIN lock on my phone while it was charging at work and now I can't disable the PIN and change it back to SWIPE to unlock it or disable the lock screen at all. I've gone into my Security settings and cleared the credentials but I'm still unable to fix it.

⟐ Answer deleted December 31, 2021 at 5:43 MST

Alcatel One Touch Idol 3: MMS message's not sending or downloading

Sat, 28 Aug 2021 18:46:26 -0700

My phone, Alcatel One Touch Idol 3, will not receive or send MMS messages. It will just continue to say downloading until it times out. Is this a simple setting that needs corrected?

Thanks in advance for your time and help!

⟐ Answered August 28, 2021 at 18:46 MST

Alcatel One Touch Idol 3: I can hear people just fine but people cant hear me when I talk.

Sun, 25 Apr 2021 12:10:39 -0700

when people talk on the phone i can hear them, but when i talk people cant hear me or its static. but i hear no static on my end?

⟐ Commented April 25, 2021 at 12:10 MST

Alcatel One Touch Idol 3: Removal of pin number

Mon, 07 Dec 2020 02:17:39 -0700

How can I remove the pin number after manual instructions fail

Choices to remove do not include none and swipe. They are blocked by administrator,etc.

Will appreciate help

Thank you

Floyd O'Brien

⟐ Answered December 07, 2020 at 2:17 MST

Alcatel One Touch Idol 3: Why my handset says no sim card

Mon, 16 Nov 2020 00:42:30 -0700

My handset was ok with the sim card and suddenly it shows no sim card. I take off the sim for about a day and plug back in. Now the handset is ok with the sim card but after few hours the handset shows no sim card again. The sim card is normally fine with other handsets

⟐ Commented November 16, 2020 at 0:42 MST

Alcatel One Touch Idol 3: Why is my power button not functioning

Mon, 02 Nov 2020 15:31:50 -0700

my phones power button wont let me turn my phone on and I don't know what to do

⟐ Answered November 02, 2020 at 15:31 MST

Alcatel One Touch Idol 3: How do I fix my phone that is flashing and won't come on

Sat, 29 Feb 2020 18:30:15 -0700

My phone keeps flashing the Alcatel logo and wont power on

Alcatel One Touch Idol 3: How am I able to receive the internet with no signal bars present?

Sat, 14 Dec 2019 13:12:16 -0700

I am able to get on the internet on my phone with no signal bares displayed. The WiFi is shut off. I am unable to place phone calls with no bars present. The internet comes in fine however. How is this possible?

Thanks.

⟐ Commented December 14, 2019 at 13:12 MST

Alcatel One Touch Idol 3: Text but not call out.

Sat, 14 Dec 2019 11:25:49 -0700

The signal strength in my area is not strong enough to make calls. The phone works fine when a decent signal is present. I’m OK with this for now since I have a landline. I can, however, send texts when I’m in this low signal area. How is it I can send texts but not make a call?

⟐ Answer accepted December 14, 2019 at 11:25 MST

Alcatel One Touch Idol 3: switched my camera to video. how to get it switched back to camera

Thu, 28 Nov 2019 08:49:55 -0700

Switched phone camera to video. cannot find how to get it back to camera. tried all the buttons. nothing works. Help

⟐ Answer accepted November 28, 2019 at 8:49 MST

Alcatel One Touch Idol 3: Why won't my new phone start?

Sat, 16 Nov 2019 16:01:31 -0700

Dear all,

I just bought a new One Touch Idol 3, and after approximately 6 hours of charging (with the original charger) nothing happens when I try to start the device. Hard reset (power + volume up) etc. hasn't produced anything either. Suggestions?

⟐ Commented November 16, 2019 at 16:01 MST

Alcatel One Touch Idol 3: Why is my screen lock 'none' disabled by administrator?

Mon, 23 Sep 2019 12:48:05 -0700

I currently have a pin on my phone but I want to take it off and either have none or just swipe but both say ‘disabled by administrator, encryption policy, or credential storage’. I’ve tried everything to fix it. I tried clearing all of my credentials. I’ve tried deactivating device administrators. My phone says it’s encrypted but won’t let me decrypt it. I have no clue why. It just won’t let me click on it. Any sort of help would be greatly appreciated.

Alcatel One Touch Idol 3: My phone's touchscreen won't work!

Mon, 19 Aug 2019 05:48:20 -0700

A small crack across the width of my screen appeared without any damage to the actual phone (buttons still work, still receive notifications, etc.). This didn't happen through horseplay (ie :dropping, squishing phone). How much would it cost to fix it, and where would I?

⟐ Commented August 19, 2019 at 5:48 MST

Alcatel One Touch Idol 3: All USB options are grayed out. My computer doesn' pop up with options

Mon, 14 Jan 2019 05:53:57 -0700

My computer no longer has options to import/charge etc when plugging a device into the USB ports- All of the USB options are grayed out. Every single thing that refers to the USB is compeltely grayed out. I cant debug and I don't have any "mobile" or "connectivity options". I do not have the device plugged in so that is not the issue either.

⟐ Answer accepted January 14, 2019 at 5:53 MST

Alcatel One Touch Idol 3: Settings is not working?

Wed, 28 Nov 2018 08:28:36 -0700

Every time I click settings, settings popped up but it doesn't show any of my options?